I like subway food always fresh , service is not too friendly or informational. Could use better customer service and guest mannerisms in a more professional manner.
Atmosphere: 2
Food: 4
Service: 4
alesha loyless
The gentleman working on 8/23 at 1:30 clearly had no interest in serving our food, I had to ask him what he was saying 6 times, and he still got tried getting it wrong. A lady walked up and it got better but he might need to find a different job We will go elsewhere next time and honestly should of walked out this time
Atmosphere: 4
Food: 4
Service: 2
Nicole Wingfield
walked in never was greeted..man was in front of me that the lady was servicing she looked up at me and said what kind of bread you want. never asked what I was getting I could had wanted pizza, cookies, or a salad...I told her what I wanted 2 sub's white bread a BMT and chicken rotisserie pepper jack cheese n toasted...I had to repeat the chicken like she was clueless to what I asked for.. she asked me Two more times about the cheese... as she fixing the BMT she said I still did not hear what the 2nd sub is at that point I told her dont even worry about it I go someplace else, her attitude n her demeanor was unacceptable. as I was leaving she stated I don't know why you getting mad at me because I can't hear you..n I told her my level of voice I have never not had anybody who can't hear me..mind you me and my son use this location a lot even some of the workers there know our faces and they always greet ppl when they walk through the door..I ended up going over to midland subway got greeted by more than one staff member as I placed my order she had no problem understanding me or hearing me...all gave service with a smile..milgen rd employees need to shadow midland for customer service. ppl like me are paying their salary and I will not pay for attitude especially when I'm not giving you one
Atmosphere: 1
Service: 1
Lori Denise Patterson
Manager was very rude, uncommunicative, unfriendly and uninformative, Very indifferent treatment was given.
Atmosphere: 1
Food: 5
Service: 1
Carri
I ordered a ham sub on multigrain the bread taste it was 2 days old it was so tough I couldn't even chew it. I wanted a cookie and all they had were cookies that were made yesterday sitting im the oven. I WILL be going here again
Atmosphere: 3
Food: 1
Service: 3
Donna Amice
It has been my experience in general with ANY subway I choose , that the kids working there are rude, they hardly put anything on the sandwich and there are not enough people working. It’s too bad because Subway is popular but not when you encounter these things no matter which one you go to!!!! No one cares anymore!! Be a boss!!! Make your employees step up to the plate! You aren’t doing them or us any favors!!!
Atmosphere: 2
Food: 4
Service: 2
Victoria Allen
Did an online order. Have to give a one star to leave a review. Didn't get my whole order. Food was cold. My sandwich was pretty much bread. Paid for extra meat,nope. This is just awful. These company's don't want to provide decent service anymore.
Brian O'Neal
This is the 2nd time I have come to this restaurant at about 9pm at night. They close at 10pm they say, but both times they have ran out of all bread exempt flat bread. If your restaurant is gonna run out of bread every night at 9pm why are yall open until 10pm? Both times this has happened your employees just look at me like I am stupid. Last I checked if yall are open until 10pm me coming in at 9pm I should be able to get a sandwich, especially since yall are open for one more hour but your employees don't make sandwichs in the last hour!!!!
Jonathan Ward
It's subway, has a nice wide variety of meats with various seasonings, and always made to order they way you want it. This location wasn't very clean but staff was friendly and fairly quick.
Khori Dunn
Vanesa is a superstar, taking on the whole lunch rush by herself and ensuring everyone's order is correct, all with a smile on her face. Subway, please please PLEASE give her a raise and some additional employees that are just as great.
Both my sandwiches were missing half the ingredients. I called and the person who answered said if I bring them back she'll remake it 🙄
Nick Westrem (Kannible)
Employees seem unable to prepare sandwiches, which is sort of their only job here. Employees wearing headphones at the front counter can't even properly communicate with customers.
Janell Bleau
Hands down the best Subway in this city! Clean, INCREDIBLE customer service, my food was AMAZING, 5/5!!
Atmosphere: 5
Food: 5
Service: 5
Cindy Dad
Walked in, lady was on her phone having her private conversation, ignoring us. Stood there, then left.
Atmosphere: 1
Food: 1
Service: 1
Ty Chan
I received a subway club not toasted but when I got home the bread was hard as a rock. They were also out of mayo so she gave me 2 mayo packet for a footlong when I requested more she said no that’s all she could give me in a rudely tone i will not be going back I don’t recommend
I like subway food always fresh , service is not too friendly or informational. Could use better customer service and guest mannerisms in a more professional manner.
Atmosphere: 2
Food: 4
Service: 4
The gentleman working on 8/23 at 1:30 clearly had no interest in serving our food, I had to ask him what he was saying 6 times, and he still got tried getting it wrong. A lady walked up and it got better but he might need to find a different job We will go elsewhere next time and honestly should of walked out this time
Atmosphere: 4
Food: 4
Service: 2
walked in never was greeted..man was in front of me that the lady was servicing she looked up at me and said what kind of bread you want. never asked what I was getting I could had wanted pizza, cookies, or a salad...I told her what I wanted 2 sub's white bread a BMT and chicken rotisserie pepper jack cheese n toasted...I had to repeat the chicken like she was clueless to what I asked for.. she asked me Two more times about the cheese... as she fixing the BMT she said I still did not hear what the 2nd sub is at that point I told her dont even worry about it I go someplace else, her attitude n her demeanor was unacceptable. as I was leaving she stated I don't know why you getting mad at me because I can't hear you..n I told her my level of voice I have never not had anybody who can't hear me..mind you me and my son use this location a lot even some of the workers there know our faces and they always greet ppl when they walk through the door..I ended up going over to midland subway got greeted by more than one staff member as I placed my order she had no problem understanding me or hearing me...all gave service with a smile..milgen rd employees need to shadow midland for customer service. ppl like me are paying their salary and I will not pay for attitude especially when I'm not giving you one
Atmosphere: 1
Service: 1
Manager was very rude, uncommunicative, unfriendly and uninformative, Very indifferent treatment was given.
Atmosphere: 1
Food: 5
Service: 1
I ordered a ham sub on multigrain the bread taste it was 2 days old it was so tough I couldn't even chew it. I wanted a cookie and all they had were cookies that were made yesterday sitting im the oven. I WILL be going here again
Atmosphere: 3
Food: 1
Service: 3
It has been my experience in general with ANY subway I choose , that the kids working there are rude, they hardly put anything on the sandwich and there are not enough people working. It’s too bad because Subway is popular but not when you encounter these things no matter which one you go to!!!! No one cares anymore!!
Be a boss!!! Make your employees step up to the plate! You aren’t doing them or us any favors!!!
Atmosphere: 2
Food: 4
Service: 2
Did an online order. Have to give a one star to leave a review. Didn't get my whole order. Food was cold. My sandwich was pretty much bread. Paid for extra meat,nope. This is just awful. These company's don't want to provide decent service anymore.
This is the 2nd time I have come to this restaurant at about 9pm at night. They close at 10pm they say, but both times they have ran out of all bread exempt flat bread. If your restaurant is gonna run out of bread every night at 9pm why are yall open until 10pm? Both times this has happened your employees just look at me like I am stupid. Last I checked if yall are open until 10pm me coming in at 9pm I should be able to get a sandwich, especially since yall are open for one more hour but your employees don't make sandwichs in the last hour!!!!
It's subway, has a nice wide variety of meats with various seasonings, and always made to order they way you want it. This location wasn't very clean but staff was friendly and fairly quick.
Vanesa is a superstar, taking on the whole lunch rush by herself and ensuring everyone's order is correct, all with a smile on her face. Subway, please please PLEASE give her a raise and some additional employees that are just as great.
Restaurantji Recommends
Both my sandwiches were missing half the ingredients. I called and the person who answered said if I bring them back she'll remake it 🙄
Employees seem unable to prepare sandwiches, which is sort of their only job here. Employees wearing headphones at the front counter can't even properly communicate with customers.
Hands down the best Subway in this city! Clean, INCREDIBLE customer service, my food was AMAZING, 5/5!!
Atmosphere: 5
Food: 5
Service: 5
Walked in, lady was on her phone having her private conversation, ignoring us. Stood there, then left.
Atmosphere: 1
Food: 1
Service: 1
I received a subway club not toasted but when I got home the bread was hard as a rock. They were also out of mayo so she gave me 2 mayo packet for a footlong when I requested more she said no that’s all she could give me in a rudely tone i will not be going back I don’t recommend
Atmosphere: 5
Food: 1
Service: 1
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