Horrible Experience! Called first because I had a question about a special deal I saw on the website. Smokey Bones could not answer the question because they said it was a "virtual restaurant" and they don't really know how it works. Proceeded to place the online order, but never received an order confirmation. After 30 minutes, I called Smokey Bones again and they said they had no record of the order, even though $35 was taken from my debit card. I asked them to cancel the order and issue the refund. I then used the Contact Us form on their website to request the refund... twice. And still nothing, no response or anything!
Emily Rice
The yelp reviews are bad but despite what those idiots say - i love this place. i mainly uber eats it. my only complaint is that they were out of the pretzels but they gave me free cheesecake in return so all in all this place is smackin 10/10 food too
Carly K.
I ordered through Uber eats and they did not get the sauce is right for my wings (they were all spicy kids couldn't even eat. The pretzel sticks were overcooked and almost burnt asked for a honey mustard and I got watered down cheese sauce. They stated on the receipt that they had no salary however still charged. Very sad
elver fudd
Whitney at the bar took such amazing care of us!! If you visit Smokey Bones in Columbus and sit at the bar, ask for Whitney!! She will take great care of you!
BS Abstracts
Smokey bones calls it’s wings a different company name so you don’t know it’s Smokey bones when they steal your money, don’t give you your order, do nothing to make it right
Ms. K
Tried this place for the first time yesterday and it was a great choice. I ordered me 12 strawberry bbq and honey bbq wings with fries and a sweet tea. The wings were so good! I really love how they didn’t over sauced them or under sauce them. Added the perfect amount of sauce to each wing and I was more than satisfied. Will be ordering again!
Isiah Issac
I personally like the wings. The cook did a good job perfecting his work on them wings. No complaints from me.
Danielle McCoy
Tried them for the first time last night. Placed an online order for curbside. 10 minutes after my food was supposed to be ready I call and they said the food was ready so I go in and get it bc maybe they were too busy to bring it out. Upon getting home I realized I didn't have the drink I ordered. The wings were really good (I ordered j*** and Cajun), but the fries were really soggy. I'll order the wings again and skip the fries.
Ida W.
I had 2 good experience with them in the past but today was awful. If I could give them negative stars that is what I would give. They must have been year old wings. 2 items I ordered through door dash was incorrect.
I ordered from here the first time was great. The second time horrible fries soggy no flavor on the wings at all.
Marbelous_g35
Tried this place for the first time yesterday and it was a great choice. I ordered me 12 strawberry bbq and honey bbq wings with fries and a sweet tea. The wings were so good! I really love how they didn’t over sauced them or under sauce them. Added the perfect amount of sauce to each wing and I was more than satisfied. Will be ordering again!
Ciji Sabo
Interesting flavors, and the ones I have tried are pretty delicious. The chicken is nice and meaty, not overcooked, and perfectly battered.
mr universal
I personally like the wings. The cook did a good job perfecting his work on them wings. No complaints from me.
Vanessa L.
Not at the location indicated. There was an Olive Garden there. Drive down the road a bit and then turned around.
THE WINGS ARE SO GOOD
Horrible Experience! Called first because I had a question about a special deal I saw on the website. Smokey Bones could not answer the question because they said it was a "virtual restaurant" and they don't really know how it works. Proceeded to place the online order, but never received an order confirmation. After 30 minutes, I called Smokey Bones again and they said they had no record of the order, even though $35 was taken from my debit card. I asked them to cancel the order and issue the refund. I then used the Contact Us form on their website to request the refund... twice. And still nothing, no response or anything!
The yelp reviews are bad but despite what those idiots say - i love this place. i mainly uber eats it. my only complaint is that they were out of the pretzels but they gave me free cheesecake in return so all in all this place is smackin 10/10 food too
I ordered through Uber eats and they did not get the sauce is right for my wings (they were all spicy kids couldn't even eat. The pretzel sticks were overcooked and almost burnt asked for a honey mustard and I got watered down cheese sauce. They stated on the receipt that they had no salary however still charged. Very sad
Whitney at the bar took such amazing care of us!! If you visit Smokey Bones in Columbus and sit at the bar, ask for Whitney!! She will take great care of you!
Smokey bones calls it’s wings a different company name so you don’t know it’s Smokey bones when they steal your money, don’t give you your order, do nothing to make it right
Tried this place for the first time yesterday and it was a great choice. I ordered me 12 strawberry bbq and honey bbq wings with fries and a sweet tea. The wings were so good! I really love how they didn’t over sauced them or under sauce them. Added the perfect amount of sauce to each wing and I was more than satisfied. Will be ordering again!
I personally like the wings. The cook did a good job perfecting his work on them wings. No complaints from me.
Tried them for the first time last night. Placed an online order for curbside. 10 minutes after my food was supposed to be ready I call and they said the food was ready so I go in and get it bc maybe they were too busy to bring it out. Upon getting home I realized I didn't have the drink I ordered. The wings were really good (I ordered j*** and Cajun), but the fries were really soggy. I'll order the wings again and skip the fries.
I had 2 good experience with them in the past but today was awful. If I could give them negative stars that is what I would give. They must have been year old wings. 2 items I ordered through door dash was incorrect.
Restaurantji Recommends
I ordered from here the first time was great. The second time horrible fries soggy no flavor on the wings at all.
Tried this place for the first time yesterday and it was a great choice. I ordered me 12 strawberry bbq and honey bbq wings with fries and a sweet tea. The wings were so good! I really love how they didn’t over sauced them or under sauce them. Added the perfect amount of sauce to each wing and I was more than satisfied. Will be ordering again!
Interesting flavors, and the ones I have tried are pretty delicious. The chicken is nice and meaty, not overcooked, and perfectly battered.
I personally like the wings. The cook did a good job perfecting his work on them wings. No complaints from me.
Not at the location indicated. There was an Olive Garden there. Drive down the road a bit and then turned around.