Five Guys

Amazing customer service!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Little Hamburger

This has got to be the worst five guys in the country. I have truly never seen human beings move so slow in my entire life. I like to give fast food and restaurant workers a break because I worked those same jobs for years. But over and over again this particular location has proved to be problematic. Even ordering ahead won’t get you your food in a reasonable amount of time. Almost an hour for Burgers and fries is absolute insanity. And to watch them finish orders that came in well after you is maddening. I’ve tried multiple times to order from here, hoping that service would improve, but at this point, I’ve given up all hope.

I visited the Five Guys in Commerce, GA and was very disappointed with my order. I paid for a large fries, but the portion I received was extremely small—closer to a small size. When I asked the cashier, I was told that it was a large, which clearly wasn’t true compared to other Five Guys locations.

I love Five Guys normally, but this location did not meet the standard. Paying for a large portion and receiving so little felt unfair and left me very dissatisfied.

Atmosphere: 1

Food: 1

Service: 1

Food was amazing service was quick, atmosphere was nice and quiet

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Hamburger, Small French Fries, Double Cheeseburger

The food was good enough but the service was sub par the staff seemed like they would rather be anywhere else.

Atmosphere: 4

Food: 5

Service: 2

Food not very hot and food is pricey for small burger and small fries.

Atmosphere: 3

Food: 2

Service: 3

Love this place. wish they would put one in Jefferson . Employees were very friendly. Food was delicious... although a little pricy.

Atmosphere: 5

Food: 5

Service: 5

Nice‼️👍🏿👍🏿👍🏿👍🏿👍🏿

Atmosphere: 5

Food: 5

Service: 5

Drive 30 min to pick up my online order while on my way to work. Got the food, had to wait even tho I was there after the pick up time. Was told my order was good, drove to work and my order was completely wrong. Tried leaving feedback on the app, says not available, tried to call the store no answer. Very disappointed

Atmosphere: 5

Food: 2

Service: 5

Great experience. Every employee that looked at me asked if I needed anything. I felt..over-helped.
The food is hot, fresh and great.
This is the spot

Atmosphere: 5

Food: 5

Service: 5

Great food, excessive prices. Two double burgers and one soda cost $30.

Atmosphere: 4

Food: 4

Service: 5

I’ve always enjoyed visiting Five Guys for their consistently great food and casual vibe. The burgers are juicy, made-to-order, and taste fresh every time. The fries are another highlight — crispy, generously portioned, and perfectly seasoned. I also appreciate that you can customize your burger with a wide range of free toppings, which really lets you make it your own.

However, I’m giving it four stars instead of five because the vegetarian options are quite limited. If you don’t eat meat, your only real choices are the grilled cheese or the veggie sandwich, which is essentially a burger bun with toppings and no actual patty. It would be great to see them add a plant-based burger or a more satisfying vegetarian entrée, especially considering how popular those have become.

Despite that, the overall experience at Five Guys is always solid. The staff is friendly, the service is quick, and the food quality is consistently high. It’s a great spot for a casual meal, especially if you’re craving a classic American burger and fries. Just be aware that vegetarians may find the menu a little lacking. Hopefully they expand on that in the future!

The food and service at this 5 Guys is always great! Every visit. Very consistent.

Burgers and fries are always perfect!! Staff is friendly and efficient. However the past 3 times we have been… the coke and Dr Pepper are awful! Just Carbonated water

Need to be inspected

Atmosphere: 1

Food: 1

Service: 1