Decided to visit the Arby's in Town Center. I specifically asked the manager if he would please cook my burger fresh. He says no problem, they are "cooked to order". After placing my order, he promptly goes to the back, gets a pre-cooked patty and drops it in the fry grease....THEN he lays it on the bare counter to be prepared. SMH...pathetic!
B.K. On The Air
It’s a good Arby’s.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Curly Fries Medium, Premium Nuggets 4 Ea
David Toney
Drive thru continuously slow. Pull forward and we will bring it out even though there is no one behind you. Wait anywhere from 5 to 20 minutes. Go across town to the older Arby's if this is what you want. This place doesn't have it together.
Atmosphere: 2
Food: 4
Service: 1
Recommended dishes: Classic Crispy Chicken Sandwich, Curly Fries Small
Paula Green
We spend time waiting for our dang milkshakes. ?. They forgot mine. Fries don't taste good. Drive thru needs to be better they only could make two shakes . Highly disappointed i could not get orange cream shake.
Atmosphere: 1
Service: 1
Paul W. Peel
Fast and friendly service and the food was fresh.
Atmosphere: 5
Food: 5
Service: 5
Tiffany D
Ordered a double roast beef combo with (crispy) curly fries for dine in; when I got my food, the manager said "I got them as crispy as I could". However, the fries were warm at best which means they didn't just come out of the fryer, they just picked through the fries that were already cooked and pulled out the ones that looked crispy - some were crispy because they were old and dry. The sandwich was okay, I don't like Arby's dry sesame seed buns. Nothing special, might come back to try a market fresh sandwich. The manger took my order and was nice but I need my hot food hot too, not just good customer service.Bathroom was clean, parking is free but only a few parking spots but double drive thru.
Atmosphere: 4
Food: 3
Service: 5
Tiffany F
Ordered a double roast beef combo with (crispy) curly fries for dine in; when I got my food, the manager said "I got them as crispy as I could". However, the fries were warm at best which means they didn't just come out of the fryer, they just picked through the fries that were already cooked and pulled out the ones that looked crispy - some were crispy because they were old and dry. The sandwich was okay, I don't like Arby's dry sesame seed buns. Nothing special, might come back to try a market fresh sandwich. The manger took my order and was nice but I need my hot food hot too, not just good customer service.Bathroom was clean, parking is free but only a few parking spots but double drive thru.
Atmosphere: 4
Food: 3
Service: 5
Phoenix Starr
Ordered a double roast beef combo with (crispy) curly fries for dine in; when I got my food, the manager said "I got them as crispy as I could". However, the fries were warm at best which means they didn't just come out of the fryer, they just picked through the fries that were already cooked and pulled out the ones that looked crispy - some were crispy because they were old and dry. The sandwich was okay, I don't like Arby's dry sesame seed buns. Nothing special, might come back to try a market fresh sandwich. The manger took my order and was nice but I need my hot food hot too, not just good customer service.
Bathroom was clean, parking is free but only a few parking spots but double drive thru.
Atmosphere: 4
Food: 3
Service: 5
Paul Kelly
Stay clear of this place, ordered last night (2/29/24) in the drive through. The workers looked like the walking dead at the snails pace they worked. None of the condiment items I asked for were in the bag. Ordered the Gyro and after my 5 minute trip home this thing was almost frozen! Literally beyond just room temp. Also ordered 2 shakes and neither were mixed well (choc & jamoca). Something told me this was not going to end well just based off the laxidasical attitude of the employees. Do what you will with this review, I will be steering clear of this location (too many other options that are better in the area anyway).
Atmosphere: 1
Food: 1
Service: 1
Ric Tracy Roberts
Small location, food was fresh, hot and the customer service was great!Establishment was clean as it is brand new.
Pam is the truth! Excellent service! Exceeding expectations!
Atmosphere: 5
Food: 5
Service: 5
Mike Bessiere
Really not impressed with the fries, ordered a large fry, and it wasn’t full. The sandwich was decent. Kind of expected more from a new
Atmosphere: 2
Food: 2
Service: 1
hellmutt1969
If you spend almost $20 for a sandwich, fries & a drink, doesn't that entitle you to a napkin? I'm love Arby's food, but all these chains are hiring kids that are tanking all these resteraunts!
Atmosphere: 5
Food: 5
Service: 2
Donna Calinda
Exceptional staff and customer service ?.
Atmosphere: 5
Food: 5
Service: 5
zahir Hollins-thomas
Loved the service that this new Arby’s team have provided for my family and I. The food was amazing and was served with a smile!!! ?
Decided to visit the Arby's in Town Center. I specifically asked the manager if he would please cook my burger fresh. He says no problem, they are "cooked to order". After placing my order, he promptly goes to the back, gets a pre-cooked patty and drops it in the fry grease....THEN he lays it on the bare counter to be prepared. SMH...pathetic!
It’s a good Arby’s.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Curly Fries Medium, Premium Nuggets 4 Ea
Drive thru continuously slow. Pull forward and we will bring it out even though there is no one behind you. Wait anywhere from 5 to 20 minutes. Go across town to the older Arby's if this is what you want. This place doesn't have it together.
Atmosphere: 2
Food: 4
Service: 1
Recommended dishes: Classic Crispy Chicken Sandwich, Curly Fries Small
We spend time waiting for our dang milkshakes. ?. They forgot mine. Fries don't taste good. Drive thru needs to be better they only could make two shakes . Highly disappointed i could not get orange cream shake.
Atmosphere: 1
Service: 1
Fast and friendly service and the food was fresh.
Atmosphere: 5
Food: 5
Service: 5
Ordered a double roast beef combo with (crispy) curly fries for dine in; when I got my food, the manager said "I got them as crispy as I could". However, the fries were warm at best which means they didn't just come out of the fryer, they just picked through the fries that were already cooked and pulled out the ones that looked crispy - some were crispy because they were old and dry. The sandwich was okay, I don't like Arby's dry sesame seed buns. Nothing special, might come back to try a market fresh sandwich. The manger took my order and was nice but I need my hot food hot too, not just good customer service.Bathroom was clean, parking is free but only a few parking spots but double drive thru.
Atmosphere: 4
Food: 3
Service: 5
Ordered a double roast beef combo with (crispy) curly fries for dine in; when I got my food, the manager said "I got them as crispy as I could". However, the fries were warm at best which means they didn't just come out of the fryer, they just picked through the fries that were already cooked and pulled out the ones that looked crispy - some were crispy because they were old and dry. The sandwich was okay, I don't like Arby's dry sesame seed buns. Nothing special, might come back to try a market fresh sandwich. The manger took my order and was nice but I need my hot food hot too, not just good customer service.Bathroom was clean, parking is free but only a few parking spots but double drive thru.
Atmosphere: 4
Food: 3
Service: 5
Ordered a double roast beef combo with (crispy) curly fries for dine in; when I got my food, the manager said "I got them as crispy as I could". However, the fries were warm at best which means they didn't just come out of the fryer, they just picked through the fries that were already cooked and pulled out the ones that looked crispy - some were crispy because they were old and dry. The sandwich was okay, I don't like Arby's dry sesame seed buns. Nothing special, might come back to try a market fresh sandwich. The manger took my order and was nice but I need my hot food hot too, not just good customer service.
Bathroom was clean, parking is free but only a few parking spots but double drive thru.
Atmosphere: 4
Food: 3
Service: 5
Stay clear of this place, ordered last night (2/29/24) in the drive through. The workers looked like the walking dead at the snails pace they worked. None of the condiment items I asked for were in the bag. Ordered the Gyro and after my 5 minute trip home this thing was almost frozen! Literally beyond just room temp. Also ordered 2 shakes and neither were mixed well (choc & jamoca). Something told me this was not going to end well just based off the laxidasical attitude of the employees. Do what you will with this review, I will be steering clear of this location (too many other options that are better in the area anyway).
Atmosphere: 1
Food: 1
Service: 1
Small location, food was fresh, hot and the customer service was great!Establishment was clean as it is brand new.
Atmosphere: 3
Food: 4
Service: 4
Restaurantji Recommends
Pam is the truth! Excellent service! Exceeding expectations!
Atmosphere: 5
Food: 5
Service: 5
Really not impressed with the fries, ordered a large fry, and it wasn’t full. The sandwich was decent. Kind of expected more from a new
Atmosphere: 2
Food: 2
Service: 1
If you spend almost $20 for a sandwich, fries & a drink, doesn't that entitle you to a napkin? I'm love Arby's food, but all these chains are hiring kids that are tanking all these resteraunts!
Atmosphere: 5
Food: 5
Service: 2
Exceptional staff and customer service ?.
Atmosphere: 5
Food: 5
Service: 5
Loved the service that this new Arby’s team have provided for my family and I. The food was amazing and was served with a smile!!! ?
Atmosphere: 5
Food: 5
Service: 5
Loading...