Bojangles
5156 US-278, Covington
(678) 625-7102
Recent Reviews
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Screaming at customers
Atmosphere: 2
Food: 4
Service: 2
Today is Sunday August 10 2025 I just left Bojangles and order at the window it is 11:15 am . They forgot to give me my drink ,so I went in to let them know and the manager Sha said they should have look before they Left the window, very very disrespectful, instead of saying sorry. That little word will carry you a long way. And it's nice to be important but more important to be nice. Have a great day 🤔
went for chicken and breakfast sides and was told rheu dont serve chicken now until 10:30am. thats the craziest thing ever. all locations are supposed to server chicken ALL day. Do Yall KNOW how much money youre missing!!?! who made this decision? it wasnt a smart one and i definitely wont be returning. having chicken early is what set you guys apart from other chicken places. very lazy of yall.
The store opened at 5 but at 5:45 I still did not receive assistance! Never again.
Atmosphere: 1
Food: 1
Service: 1
The rude lady at the counter, older black lady, she was racist and argued with my husband when she got our order wrong and called me a liar when even my kids heard the CORRECT order.
We love bojangles and frequent them often, this was the worst experience I have ever had at any fast food I couldn’t believe it was here.
She wouldn’t give us our receipt so I cannot give her name but I hope someone takes care of this, another family in the place was treated the same way and even made a point to say something to me about their experience as well.
Atmosphere: 2
Food: 5
Service: 1
I love this place! Friendly people and good food.
Atmosphere: 4
Food: 5
Service: 4
Delicious and quick!! Thank you for my bo Berry biscuits!!!
Atmosphere: 5
Food: 5
Service: 5
Great breakfast. The chicken biscuit is always good.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cajun Chicken
Hours are posted as opening at 5am and have frequented Bojangles over the past years and have gone at 5am before going in to work. Different story this morning… very disappointing, was told they open at 5:30. In reviewing the comments, I see other customers had the same issues. Bojangles is losing business!
Don't turn on your lights and your drive thru sign at 5am and show your hours start at 5am...if your not going to work and be ready to take orders at 5am.
Went again March 27th 530am no one working the drive thru but lights are one and people inside. Took my business to Chick-fil-A.
Atmosphere: 5
Food: 5
Service: 1
Recommended dishes: Cajun Chicken
Restaurantji Recommends
A little disappointed in the service—apparently, asking for cheese is a serious offense. I forgot to mention it before paying, and when I politely asked to add it, the attendant reacted like I’d just insulted her ancestors. My wife and I found it so dramatic we spent the rest of the day reenacting it. Her disgust was so intense I actually retracted my request, which she happily accepted, sending me on my way with a sad, cheeseless sandwich. My bad, I guess—I’ll be sure to draft a formal request next time. Live and learn!
Atmosphere: 2
Food: 3
Service: 1
Recommended dishes: Sausage Biscuit
My GAWD, SLOW Counter service, SLOW. 10 minutes for 1 combo meal breakfast sandwich. Drive thru seems faster,
Atmosphere: 3
Food: 4
Service: 1
Asked for a bo chicken sandwich combo with a Dr Pepper and side of borounds. They gave me fries instead of rounds, which I got fixed. Got home only to realize they gave me a grilled sandwich with sweet tea. Double check your order because apparently even the simplest order is too complex for the staff. It’s not rocket science
Atmosphere: 1
Food: 1
Service: 1
Ordered 2 Bo beary biscuits with our meal, we never got called for our food so I went and checked and they said they were waiting on the biscuits. So I asked for me to go ahead and get my food and it was already cold. The Chicken on my sandwich was hard & my Bo rounds were dripping with grease so I asked for new ones & they came out the same. My husband ordered a 3 piece dark meat meal, his chicken was cold, dry & very small. After we finished our meal we went up again to ask for our Bo beary biscuits as we were ready to leave, the cashier said someone stole them & we would have to continue to wait so we got our money back & left. The cashier was very nice but I feel all the workers need to be properly trained in efficiency & how to make sure the temperature is right to cook the food.
The Biscuits are always soft. I've only had 1 or 2 orders not be right where I needed to go in from a drive thru order.
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