DO NOT STOP HERE. horrible, horrible service. Been in the drive through for 30 minutes.Finally made it to the window and no one has come to the window yet. This is it's not the first time service has been dispatched.This is definitely lack of management doing their job. The owner should do the city a favor and shut it down and let something else take it place. Do better management.
Atmosphere: 1
Food: 1
Service: 1
Kimmie K
Stephen was excellent, great customer service, very friendly, DESERVES A PROMOTION!!!
Atmosphere: 5
Food: 5
Service: 5
denise steele
Fast and friendly
shantarius ansley
Came in for lunch and the whopper I ordered was fantastic, store was very clean also !
Atmosphere: 5
Food: 5
Service: 5
Hallie Cunningham
I am at this Burger King every Monday afternoon for dinner with a client of mind and every one is very friendly even the general manager. The restaurant is always clean. Even when I would go late at night the service is still great. Always food customer service!!!!
Jane Bell
Super friendly staff! Even though it was still during lunch rush, T. Bell went the extra mile to make sure everything was correct. I will be coming back to this location.
Jerryce Ballard-Gallardo
Love it here the crew really goes over and above to make sure you visit is great!!!!!
Miss N Wright
Justin and Ms. Bev gave great customer service and the food was great! Keep up the good work.
Atmosphere: 5
Food: 5
Service: 5
Shannon Dutton
The managers really care for the Burger King corporation there!
Parking: Handicap accessible parking
Wheelchair accessibility: Yes
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double Whopper, BK Chicken Fries, Whopper
Jennifer Hauk
The manager is great but too many not so great experiences here. Last order was all wrong... And don't expect to reach anyone by phone. Also beware using the app!
Not a good place to go in Covington Workers are very rude
MIKE SHIELDS JR (Mike_From_NJ)
Ordered ahead through the app for pick up at the drive thru, Customized my Whopper, added cheese, BBQ sauce, onion rings, no tomatoes, got a regular whopper after having wait 10- 15mins at the drive thru window. And they didn't have Hershey pies.
Food: 1
Service: 1
Recommended dishes: Onion Rings, Whopper Meal
Gracie Bowman
Customer service is OUTRAGEOUS. As soon as we walked through the door there was a bigger lady with red hair standing at the registers and immediately said “oh y’all look at this” “can’t even sit down” like I’m sorry I came to get food while your….doing your job? Not to mention that lady didn’t even help us another lady did so I’m unsure why she was complaining anyways. From what I seen she was just standing around leaning on the registers. SERVICE IS LIKE THIS EVERY TIME I COME IN. just rude and not welcoming what so ever. Not to mention my burger was served wrong.
DO NOT STOP HERE. horrible, horrible service. Been in the drive through for 30 minutes.Finally made it to the window and no one has come to the window yet. This is it's not the first time service has been dispatched.This is definitely lack of management doing their job. The owner should do the city a favor and shut it down and let something else take it place. Do better management.
Atmosphere: 1
Food: 1
Service: 1
Stephen was excellent, great customer service, very friendly, DESERVES A PROMOTION!!!
Atmosphere: 5
Food: 5
Service: 5
Fast and friendly
Came in for lunch and the whopper I ordered was fantastic, store was very clean also !
Atmosphere: 5
Food: 5
Service: 5
I am at this Burger King every Monday afternoon for dinner with a client of mind and every one is very friendly even the general manager. The restaurant is always clean. Even when I would go late at night the service is still great. Always food customer service!!!!
Super friendly staff! Even though it was still during lunch rush, T. Bell went the extra mile to make sure everything was correct. I will be coming back to this location.
Love it here the crew really goes over and above to make sure you visit is great!!!!!
Justin and Ms. Bev gave great customer service and the food was great! Keep up the good work.
Atmosphere: 5
Food: 5
Service: 5
The managers really care for the Burger King corporation there!
Parking: Handicap accessible parking
Wheelchair accessibility: Yes
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double Whopper, BK Chicken Fries, Whopper
The manager is great but too many not so great experiences here. Last order was all wrong... And don't expect to reach anyone by phone. Also beware using the app!
Food: 3
Service: 3
Restaurantji Recommends
Very good
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double Whopper
Great place and great ppl and great atmosphere.
Atmosphere: 5
Food: 5
Service: 5
Not a good place to go in Covington Workers are very rude
Ordered ahead through the app for pick up at the drive thru, Customized my Whopper, added cheese, BBQ sauce, onion rings, no tomatoes, got a regular whopper after having wait 10- 15mins at the drive thru window. And they didn't have Hershey pies.
Food: 1
Service: 1
Recommended dishes: Onion Rings, Whopper Meal
Customer service is OUTRAGEOUS. As soon as we walked through the door there was a bigger lady with red hair standing at the registers and immediately said “oh y’all look at this” “can’t even sit down” like I’m sorry I came to get food while your….doing your job? Not to mention that lady didn’t even help us another lady did so I’m unsure why she was complaining anyways. From what I seen she was just standing around leaning on the registers. SERVICE IS LIKE THIS EVERY TIME I COME IN. just rude and not welcoming what so ever. Not to mention my burger was served wrong.
Loading...