Chick-fil-A

4102 U.S.278 NW, Covington
(770) 787-0400

Recent Reviews

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Rachel Adamus

Stopped by traveling for the holiday. Great food and service.

Jamarcus Price

Nice service food great

Atmosphere: 5

Food: 5

Service: 5

Clay Brooks

Slowest chic fil a I’ve ever been to. Go somewhere else

Atmosphere: 5

Food: 5

Service: 1

Kwanzaa Lee

Been going to this CFA forever but last night was the first time I experienced worse customer service ever ! It was a Hispanic guy in DT and I call and ask for the manager and not once did he apologize for his employee behavior , he was rude too! CFA is customer service not important to you all anymore ??? Please do BETTER!!!!

Atmosphere: 1

Food: 1

Service: 1

Christopher L

Delivery always forgets something or delivers to the wrong house.

Atmosphere: 4

Food: 4

Service: 3

Ay

I’ve never had issues until now with this location, but when I order a large fry that is what I expect… Try to rush with cold food and don’t give what you pay for.

Atmosphere: 1

Food: 1

Service: 1

Greg Skidmore

Great place to eat

Atmosphere: 5

Food: 5

Service: 5

Mike Karp

And all my years of going to Chick-fil-A, thousands and thousands of dollars spent, this is the first time I've ever been refused a drink refill.

The drink was purchased at the drive thru. Susan initially refused, claiming that It would be a health code violation. I told her she could simply put it in a different cup for me to pour in myself and there wouldn't be a health issue they are - not that there was to begin with. The manager Mike backed her up on that decision.

Hard to believe an organization that prides themselves - or at least used to pride themselves - on customer service could refuse such a simple request. I have kidney issues and I have to hydrate continuously. I definitely won't be returning to this location any longer.

Whispering Malice

Happy Veterans Day! Thanks Chic-fil-A. The free chicken sandwich for veterans is always nice but nothing beats this cool coin that I got today from this location honoring veterans. Chic-fi-A really understands what customer service is all about year around thus why customers remain loyal. Other fast food restaurants should follow the fact that customers are always first. And I want to mention how the employee walked my food all the way down the line to my car to give me my sandwich and my coin letting me know that you appreciate myself and so many others who fought and risked their lives for this country. Thank you 😘

Atmosphere: 5

Food: 5

Service: 5

Ferhat Erkan

Good restaurant

CHARLIE GADDY

All I’m gonna say is they have JESUS in they’re chicken, because it taste like heaven. Be advised if my line is yes I’m going to need compensation 😜😏

Atmosphere: 5

Food: 5

Service: 5

Catrina Davis

Great CfA, excellent service.

Food: 5

Service: 5

Caleb Johnson

I’m there quite often and Bryan always stands out he’s always very happy to be there at to work and does an amazing job!!

Atmosphere: 5

Food: 5

Service: 5

Mama Mimi

Great service, food as ordered and hot. It's nice to finally come into Chick-fil-A and get the food that is supposed to be crispy, crispy and hot, hot! Thank you for your excellent service today, we really appreciate it!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chick-Fil-A Chick-N-Strips

Paige Lee

We visited today 7/28/2025 and Francis served us at the counter inside. She was so kind and truly a joy. Thank you for being so kind and making our visit even better!

Atmosphere: 5

Food: 5

Service: 5

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