Chick-fil-A
12920 Brown Bridge Rd, Covington
(678) 342-0807
Recent Reviews
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Lovely lovely staff (we dined inside)
So I've been going here forever and they started giving me small bags of ice with the fill line and it's only half full and $3.00. I ordered ahead on mobile drive through and I was there with ppl behind me for over 10 minutes nobody spoke to me until I yelled for someone. I ordered 3 drinks and a bag of ice. I will upload a picture of the ice bag before I opened it.
Always on point- inevery aspect!
Always a good place to eat fast food!!
I love Chick-fil-A & most of us do but this is crazy to me. I had to wait for my food only to receive a cold sandwich & fries. Also, it's 26° & there weren't any heaters attempting to warm up the employees. Of my last 3 visits, they have all been below the standards we've all come to love.
Atmosphere: 1
Food: 1
Service: 1
Yet ANOTHER night that delivery was placed and the estimated delivery time has come and gone (30 minutes after) and order still not even prepared. Try to place order from other device and it says they are no longer taking delivery orders (6:40 PM on a Thursday night). This is about the sixth time in the last 6 months…reason we usually have to end up with DoorDash option and not CFA option. Can’t call store directly because it goes to 3rd party Customer Cares team. This place is a JOKE since ownership change. When you do think you may get a deliver, either 1.5 passes or time jumps from 25 minutes to 90 minutes. This time (like several other times) it has been an hour and order isn’t even marked “preparing”
I ordered off door dash and ordered tenders but got nuggets instead and not very many fries but the fries was good
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Chicken Sandwich with Extra Pickles
This has got to be one of the slowest chick-fil-a’s
Atmosphere: 4
Food: 4
Service: 1
Excellent service
Atmosphere: 5
Food: 5
Service: 5
Food was absolutely BOMB!!! I do have to ask for all my sauces a 2nd time because 5x in a row going there. All 5 times. They forgot my sauce. And the atmosphere is a drive-thru how good can it really be?
Atmosphere: 3
Food: 5
Service: 4
Restaurantji Recommends
I’m not sure who has been making the breakfast biscuits lately but the biscuits have been extra crispy lately.
Atmosphere: 5
Food: 1
Service: 5
very unorganized my order was wrong and didnt seem like chick fil a
Atmosphere: 1
Food: 1
Service: 1
I really had stopped doing reviews tbh. But I found my account just to tell you this! This chick-fil-a was the best as of all the rest when they first opened but now I can honestly say chik-fil-a you really suck. Every time I’ve came in the last year they’ve become more like McDonald’s you have to wait to be acknowledged sometimes, they always mess up your food, very long wait times, and not the same friendliness I’m used to. Like the last 3x including today my girlfriend’s hash brown bowl has been messed up (eggs on the side) we get all the way home and have to go back to the store every time!!! I’d like to think that Chik-fil-A is the same restaurant when you receive your food you don’t even have to check it but you in fact do!!!
Atmosphere: 5
Food: 3
Service: 2
This is the messiest restaurant I've ever been in every table was dirty
Atmosphere: 2
Food: 2
Service: 2
One of the less subpar sites they open 30 minutes late and close 30 minutes early half the week??♂️
Atmosphere: 3
Food: 3
Service: 4
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