Church's Texas Chicken

We went around 6:30 pm to get a family meal and we went through the drive through , no one ever came through so we drove around and looked in the big window and the drive through lady was talking to another employee sitting at a table doing nothing so apparently their conversation was important to answer us . This was my first time ever coming to this place and it will be the last .

Atmosphere: 1

Service: 1

The staff is horrible.

Atmosphere: 1

Food: 4

Service: 1

Friendly spot, brightly lit, fast service, clean restrooms.

Atmosphere: 5

Food: 5

Service: 5

Maybe it’s just me but the chicken was bland

Atmosphere: 5

Food: 2

Service: 5

I love churches chicken the wait is always worth the food.

Atmosphere: 3

Food: 5

Service: 3

Food isn't hardly ready, especially on Tuesdays, not to pleased at all.

Atmosphere: 1

Food: 3

Service: 2

Idk if they train all the church nationwide to be terrible but dang this one takes the award. Placed an order for white meat, was told 15 mins. I go back to the counter THIRTY MINUTES later to be told one of the fryers weren’t available.. mind you I’ve been sitting in front of the dang counter the whole time.. I gave this location two chances, two orders that took 30-45 mins.. please get some competent workers.

Atmosphere: 1

Food: 2

Service: 1

Food was horrible

Atmosphere: 1

Food: 1

Service: 3

The night crew is the bomb. Thanks for the peppers❤️

Atmosphere: 5

Food: 5

Service: 5

Fantastic service Ordered on website and was ready when i arrived!

Atmosphere: 4

Food: 5

Service: 5

On April 1, 2025, during noon, my family called this store to speak to Gloria, the general manager and was told to call back in 20 minutes. My family called back and an adult female which a heavy raspy voice answered the phone like an enemy called her. She told my family that Gloria is not the general manager's name and that "you got the right one," aggressively while asking for accurate information concerning the presence of the general manager in this location. She sounded combative and full of debate. This employee was not helpful and told a lie by saying that the general manager was at the Panola road location, which IS PERMANENTLY CLOSED. If the worker here tells lies with an aggressive tone after one asks for the general manager with a calm tone, this place is garbage. I RECOMMEND NOTHING HERE. Church's chicken as a company has declined.

Atmosphere: 1

Food: 1

Service: 1

Hood in every way ordered a meal got home and items where missing.

Hours say 11pm but they close at 10pm?

Arrived at 9:55, cashier says they close at 10 when clearly the website and google says 11:00.
Please update so folks don’t waste they time driving over there.

Service: 1

This place Is super slow. Never pick up a uber or door dash from here. I waited 30 minutes for I’ve order at 3 in the afternoon. Lobby was almost empty the whole time. And they are always out of something smh

Atmosphere: 2

Food: 2

Service: 1