I’m praying this location doesn’t fall off It appears the more people working the more confusing they act ladies come on get it together I asked for steamed cream waited 20 mins for cold coffee second incident where it was pure confusion please owner don’t let this place fall off the manager if there was one today doesn’t care the manager was in the back doing paperwork I like this place at certain times of the day, but in the morning it is pure confusion. Please ladies do better just some feedback. Also, please use a clean mop to mop the floor. It stinks bad thanks
Atmosphere: 3
Food: 3
Service: 3
Noemi Saldaña
I'm not the type of person to leave reviews in places but in this case I felt the need to do so. We had the worse customer service ever! No greeting or nothing and right after paying she walked away saying nothing not even giving us our receipt! I don't understand if people do not want to work why do they even have a job?!? Just go home instead. (Jordan was the name on my receipt).
Atmosphere: 1
Food: 1
Service: 1
Tia Mayo
It’s always something off at this location. Today I was told they can’t warm up the donuts. Last time I was given a hot chocolate instead of coffee. This one is closer to my home but I go to the one one 278 more because of better quality service there.
Service: 3
lieutenant dann
Store opens at 6. App offers walk in. But they don't unlock the door. So you're forced to sit in the drive thru line for 30 minutes with 6 employees in the building. Came here every morning whether it be me or my wife. We won't be back. Just plain lazy to not unlock a door during hours of operation.
Atmosphere: 1
Food: 2
Service: 1
James Frank
This place is just bad. Coffee is either burnt or just bad. Staff is hit or miss on service. Used to spend a lot of money here. 5 mins from my house but I now drive to Town Center location.
DL Reid
We made a preorder and paid for it 3 days in advance. When we came to pick it up, not only was it not ready, they also did not have all of the order! We will not support this location again.
Atmosphere: 1
Food: 1
Service: 1
Caitlin Marica
The management and workers have changed. I used to love coming here. The workers have such a nasty attitude now !
Atmosphere: 1
Food: 1
Service: 1
Joseph Draa
Great Customer service and excellent coffee
Atmosphere: 5
Food: 5
Service: 5
KiTonya McCoy-Morrow
They are very swift and the online ordering process is a breeze.
Atmosphere: 5
Food: 4
Service: 5
Jesi Allison
Travelle was a pleasure. Amazing customer service. He said “you’re the customer, it’s my job to make sure you’re satisfied”,props to him! I Love the way the store was decorated for Halloween as well! Perfect start to my morning while passing through!
Worst Dunkin in town. They don't listen to you. Give you the wrong food. And they don't care when you try to get it addressed. Save your money buy elsewhere.
"BACON EGG AND CHEESE SOURDOUGH SANDWICH"
Atmosphere: 1
Food: 1
Service: 1
Jakia Jones
When I drive up no one is happy anymore I was greeted with “Dunkin”. Then after I ordered “pull around, 2nd window” choose another job if you are unhappy.
Atmosphere: 2
Food: 3
Service: 1
Tonya Porter
Just tried to order a single drink from the drive thru. I’m the only car in line and they asked me if I can come inside to order…”ummm you can hear me so what’s the problem???”
Service: 1
Chelcie Jackson
Morning crew is always so bubbly and polite. They move their drive thru and lobby like nobody's business. Rarely is there ever a wait. Night shift is always amazing too. They make you feel welcomed and ready to be served. Couldn't ask for a better coffee shop.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Apple Fritter, Avocado Toast, Doughnut
I’m praying this location doesn’t fall off
It appears the more people working the more confusing they act ladies come on get it together I asked for steamed cream waited 20 mins for cold coffee second incident where it was pure confusion please owner don’t let this place fall off the manager if there was one today doesn’t care the manager was in the back doing paperwork I like this place at certain times of the day, but in the morning it is pure confusion. Please ladies do better just some feedback. Also, please use a clean mop to mop the floor. It stinks bad thanks
Atmosphere: 3
Food: 3
Service: 3
I'm not the type of person to leave reviews in places but in this case I felt the need to do so. We had the worse customer service ever! No greeting or nothing and right after paying she walked away saying nothing not even giving us our receipt! I don't understand if people do not want to work why do they even have a job?!? Just go home instead. (Jordan was the name on my receipt).
Atmosphere: 1
Food: 1
Service: 1
It’s always something off at this location. Today I was told they can’t warm up the donuts. Last time I was given a hot chocolate instead of coffee. This one is closer to my home but I go to the one one 278 more because of better quality service there.
Service: 3
Store opens at 6. App offers walk in. But they don't unlock the door. So you're forced to sit in the drive thru line for 30 minutes with 6 employees in the building. Came here every morning whether it be me or my wife. We won't be back. Just plain lazy to not unlock a door during hours of operation.
Atmosphere: 1
Food: 2
Service: 1
This place is just bad. Coffee is either burnt or just bad. Staff is hit or miss on service. Used to spend a lot of money here. 5 mins from my house but I now drive to Town Center location.
We made a preorder and paid for it 3 days in advance. When we came to pick it up, not only was it not ready, they also did not have all of the order! We will not support this location again.
Atmosphere: 1
Food: 1
Service: 1
The management and workers have changed. I used to love coming here. The workers have such a nasty attitude now !
Atmosphere: 1
Food: 1
Service: 1
Great Customer service and excellent coffee
Atmosphere: 5
Food: 5
Service: 5
They are very swift and the online ordering process is a breeze.
Atmosphere: 5
Food: 4
Service: 5
Travelle was a pleasure. Amazing customer service. He said “you’re the customer, it’s my job to make sure you’re satisfied”,props to him! I Love the way the store was decorated for Halloween as well! Perfect start to my morning while passing through!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Favorite place to stop for coffee.
Atmosphere: 5
Food: 5
Service: 5
Worst Dunkin in town. They don't listen to you. Give you the wrong food. And they don't care when you try to get it addressed. Save your money buy elsewhere.
"BACON EGG AND CHEESE SOURDOUGH SANDWICH"
Atmosphere: 1
Food: 1
Service: 1
When I drive up no one is happy anymore I was greeted with “Dunkin”. Then after I ordered “pull around, 2nd window” choose another job if you are unhappy.
Atmosphere: 2
Food: 3
Service: 1
Just tried to order a single drink from the drive thru. I’m the only car in line and they asked me if I can come inside to order…”ummm you can hear me so what’s the problem???”
Service: 1
Morning crew is always so bubbly and polite. They move their drive thru and lobby like nobody's business. Rarely is there ever a wait. Night shift is always amazing too. They make you feel welcomed and ready to be served.
Couldn't ask for a better coffee shop.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Apple Fritter, Avocado Toast, Doughnut
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