it's 2023 ..and you have zero connection in your store... and apparently when it storms your wifi fails completely and your app doesn't work. can't scan for coupons AT ALL. WHY IS A BUSINESS OF THIS MAGNITUDE NOT AT THE CITY COUNCIL MEETINGS FIGHTING ..TO KNOW WHERE THE FEDERAL ALLOCATION OF FUNDS ARE GOING TO CONNECT RURAL AMERICA. THE COMMUNITT SUPPORTS YOUR BUSINESS...YOUR BUSINESS SHOULD SUPPORT AND HELP THE COMMUNITY. YOU should also allocate more payroll so the floor can stock shelves. Shouldn't be selling peg board.... no one to flex anything. empty holes. cashier are super friendly..... great employees. the EMPLOYER..not so great. and that shows
Google user
Wow this rating and review is specifically for an employee named Teah! What amazing customer service, went out of her way to help my husband and I and we didn’t even ask.
Jody
Wow this rating and review is specifically for an employee named Teah! What amazing customer service, went out of her way to help my husband and I and we didn’t even ask.
Rebecca Coker
I just moved to Covington, GA 4 days ago. I have always shopped at Kroger previously in both Jasper, GA and McDonough, GA (East Lake). I won't be going back to the Covington Kroger EVER! This is the nastiest, smelliest Kroger I have ever been in. The meat department smells horrible and permeates the entire store. What a disgrace to your family of stores. I will make the 8 mile trip to Publix from this point forward.
Hartley Wyatt Oglesby
My wife had groceries delivered to the house while she was at work and I was home. Whoever the driver was made absolutely no attempt to knock on the door and make contact with me but instead decided that was too much work and that it would be easier to put all of our groceries consisting of raw meat, vegetables, and frozen goods on the ground outside in the bushes to be covered with ants and whatever else. These items where outside for up to an hour laying in the dirt. How is exceptable?
Kimberly Hamby Bakes
While this location is not well managed, the employees who took care of my order for pickup this morning were excellent! Thank you Tia and Tasha for taking such good care of us. They are both friendly and efficient!!!
F Michael Faulkner
Some great people working there, helpful and courteous ...
Kevin Kelley
Well they’re a grocery store with no groceries so this store is a complete waste of space. Apparently managing inventory and Kroger don’t seem to go hand in hand anymore. A little tip to management, reorder things BEFORE you completely run out. Every Kroger gets at least 2 shipments a day so absolutely no excuse for constant empty shelves. Publix and Walmart aren’t cleaned out all the time so spare me the “shortages” BS.
Mitzi Mitchell
I just left this Kroger. I checked on line to see if they had an item I needed and it was indicated that they did. However, they did not have it. I had a couple of other items to pick up which I did and headed for the check out line. To my dismay, only one register was open and there were several people on line with heaping carts. the only other way to check out was at the self serve registers and the lines at these registers were all the way down the aisles to the end. people were muttering and complaining. After I checked out I asked to speak to a manager. when he came I said to him that he needed to get a couple of additional registers open. He had no response. I said the lines were crazy. To this he responded that was only going to get crazier during the holidays. I asked him if he had a long where he could make a note of my complaint. He said sure. I'm pretty sure he won't. I will never shop there again.
it's 2023 ..and you have zero connection in your store... and apparently when it storms your wifi fails completely and your app doesn't work. can't scan for coupons AT ALL. WHY IS A BUSINESS OF THIS MAGNITUDE NOT AT THE CITY COUNCIL MEETINGS FIGHTING ..TO KNOW WHERE THE FEDERAL ALLOCATION OF FUNDS ARE GOING TO CONNECT RURAL AMERICA. THE COMMUNITT SUPPORTS YOUR BUSINESS...YOUR BUSINESS SHOULD SUPPORT AND HELP THE COMMUNITY. YOU should also allocate more payroll so the floor can stock shelves. Shouldn't be selling peg board.... no one to flex anything. empty holes. cashier are super friendly..... great employees. the EMPLOYER..not so great. and that shows
Wow this rating and review is specifically for an employee named Teah! What amazing customer service, went out of her way to help my husband and I and we didn’t even ask.
Wow this rating and review is specifically for an employee named Teah! What amazing customer service, went out of her way to help my husband and I and we didn’t even ask.
I just moved to Covington, GA 4 days ago. I have always shopped at Kroger previously in both Jasper, GA and McDonough, GA (East Lake). I won't be going back to the Covington Kroger EVER! This is the nastiest, smelliest Kroger I have ever been in. The meat department smells horrible and permeates the entire store. What a disgrace to your family of stores. I will make the 8 mile trip to Publix from this point forward.
My wife had groceries delivered to the house while she was at work and I was home. Whoever the driver was made absolutely no attempt to knock on the door and make contact with me but instead decided that was too much work and that it would be easier to put all of our groceries consisting of raw meat, vegetables, and frozen goods on the ground outside in the bushes to be covered with ants and whatever else. These items where outside for up to an hour laying in the dirt. How is exceptable?
While this location is not well managed, the employees who took care of my order for pickup this morning were excellent! Thank you Tia and Tasha for taking such good care of us. They are both friendly and efficient!!!
Some great people working there, helpful and courteous ...
Well they’re a grocery store with no groceries so this store is a complete waste of space. Apparently managing inventory and Kroger don’t seem to go hand in hand anymore. A little tip to management, reorder things BEFORE you completely run out. Every Kroger gets at least 2 shipments a day so absolutely no excuse for constant empty shelves. Publix and Walmart aren’t cleaned out all the time so spare me the “shortages” BS.
I just left this Kroger. I checked on line to see if they had an item I needed and it was indicated that they did. However, they did not have it. I had a couple of other items to pick up which I did and headed for the check out line. To my dismay, only one register was open and there were several people on line with heaping carts. the only other way to check out was at the self serve registers and the lines at these registers were all the way down the aisles to the end. people were muttering and complaining. After I checked out I asked to speak to a manager. when he came I said to him that he needed to get a couple of additional registers open. He had no response. I said the lines were crazy. To this he responded that was only going to get crazier during the holidays. I asked him if he had a long where he could make a note of my complaint. He said sure. I'm pretty sure he won't. I will never shop there again.
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