I ordered from here quite often. Their pizza's are always delicious
hank hall
Kind person at counter. Fresh pizza. Hard to open the door. Didn't like that Parmesan was added to pizza without asking.
ChrisToph Comeau
Way to get your stars back! Mobile app is easy. The guys who made my pizza did wonderfully! Customer service was on point too and my order was ready at the promised time! Thanks!
Candis Johnson
Same gloves used to prepare the food is being used on their personal phone. An employee (I'm assuming on break) was sitting at the table on her phone with gloves on. Another employee was on her phone by the register with gloves on. The cook pulled his phone out of his pocket and sat it on the table... with gloves on. Very unsanitary.
Nekemia Cobb
The food is always hot and fresh! We love Marco’s!
shelia ferguson
General manager is very rude and disrespectful, she needs to be fired, very unprofessional,
Alfredo Harris
Fast clean service
Don Brock
I Don't Know What's Going ON! Today is Oct 22, 2024, TUESDAY!! It's Buy One Get One Tuesday and Has Been Forever!! Today, however, the online coupon which states that it expires 10/23 IS ACTUALLY "Invalid" Today. I called the store and they said Corp Made the Change. But, Somehow I think the Store Manager made the change BC of the extra cost (loss leader) and the Staff complained how Freaking Busy it gets on BOGO Tuesdays. WELCOME DOMINO'S
Clinton Atkinson
This place is horrible. Customer service is non existent and pizza was raw in the center. The manager argued with me and said she couldn’t cook it any longer when you could clearly see it wasn’t done..
E Miller
Large Doordash order I picked up earlier today was ready when I arrived and the employees are always great/friendly here.... thanks so much!
10/10 Highly Recommend. Ask for Jordan. She’s the best!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Magnifico
Ashley Owensby
This store always seems to have problems with not having menu items. Thet claim to call to inform you but there's never even a missed call from them and ends up being total waste of time and money to go pick up an order only to be told they don't have it
Atmosphere: 1
Food: 1
Service: 1
Mike Shannon
Delicious pizza. I ordered pickup and my food was ready when I arrived.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Medium Cheese Pizza with Sausage Mushrooms Black & Green Olives
Amanda Mullinax
Thank you for taking care of us!!! It was such a great experience from the person answering the phone to the person I received my pizza from when I got there. They were so kind and the pizza was great too.
Atmosphere: 5
Food: 5
Service: 5
Patrick Farley
I can't express enough gratitude for the exceptional service provided by Derek and his team at Marco's Pizza in Covington. Recently, I had a last-minute request for 25 pizzas to be ready within an hour, and Derek not only accommodated this request seamlessly but also exceeded all expectations. From the moment I placed the order, Derek and his staff worked diligently to ensure everything was prepared promptly. They not only had the pizzas ready on time but also assisted me in loading them into my vehicle. Moreover, Derek personally ensured I had all the necessary plates and napkins for our event, showing a level of care and attention to detail that is truly commendable. In a moment of added stress, I managed to misplace two important receipts needed for my corporate account. Derek's professionalism and dedication were truly remarkable as he promptly took action to ensure I received duplicates in a timely manner. His commitment to customer satisfaction went above and beyond, making the entire experience smooth and stress-free. If you're looking for outstanding service, reliability, and delicious pizza, I highly recommend Marco's Pizza at the Covington location, where Derek and his team exemplify what exceptional customer service is all about. Thank you, Derek, for your outstanding efforts and making our event a success.
I ordered from here quite often. Their pizza's are always delicious
Kind person at counter. Fresh pizza. Hard to open the door. Didn't like that Parmesan was added to pizza without asking.
Way to get your stars back! Mobile app is easy. The guys who made my pizza did wonderfully! Customer service was on point too and my order was ready at the promised time! Thanks!
Same gloves used to prepare the food is being used on their personal phone. An employee (I'm assuming on break) was sitting at the table on her phone with gloves on. Another employee was on her phone by the register with gloves on. The cook pulled his phone out of his pocket and sat it on the table... with gloves on. Very unsanitary.
The food is always hot and fresh! We love Marco’s!
General manager is very rude and disrespectful, she needs to be fired, very unprofessional,
Fast clean service
I Don't Know What's Going ON! Today is Oct 22, 2024, TUESDAY!!
It's Buy One Get One Tuesday and Has Been Forever!!
Today, however, the online coupon which states that it expires 10/23 IS ACTUALLY "Invalid" Today.
I called the store and they said Corp Made the Change.
But, Somehow I think the Store Manager made the change BC
of the extra cost (loss leader) and the Staff complained how Freaking Busy it gets on BOGO Tuesdays.
WELCOME DOMINO'S
This place is horrible. Customer service is non existent and pizza was raw in the center. The manager argued with me and said she couldn’t cook it any longer when you could clearly see it wasn’t done..
Large Doordash order I picked up earlier today was ready when I arrived and the employees are always great/friendly here.... thanks so much!
Service: 5
Restaurantji Recommends
10/10 Highly Recommend. Ask for Jordan. She’s the best!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Magnifico
This store always seems to have problems with not having menu items. Thet claim to call to inform you but there's never even a missed call from them and ends up being total waste of time and money to go pick up an order only to be told they don't have it
Atmosphere: 1
Food: 1
Service: 1
Delicious pizza. I ordered pickup and my food was ready when I arrived.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Medium Cheese Pizza with Sausage Mushrooms Black & Green Olives
Thank you for taking care of us!!! It was such a great experience from the person answering the phone to the person I received my pizza from when I got there. They were so kind and the pizza was great too.
Atmosphere: 5
Food: 5
Service: 5
I can't express enough gratitude for the exceptional service provided by Derek and his team at Marco's Pizza in Covington. Recently, I had a last-minute request for 25 pizzas to be ready within an hour, and Derek not only accommodated this request seamlessly but also exceeded all expectations.
From the moment I placed the order, Derek and his staff worked diligently to ensure everything was prepared promptly. They not only had the pizzas ready on time but also assisted me in loading them into my vehicle. Moreover, Derek personally ensured I had all the necessary plates and napkins for our event, showing a level of care and attention to detail that is truly commendable.
In a moment of added stress, I managed to misplace two important receipts needed for my corporate account. Derek's professionalism and dedication were truly remarkable as he promptly took action to ensure I received duplicates in a timely manner. His commitment to customer satisfaction went above and beyond, making the entire experience smooth and stress-free.
If you're looking for outstanding service, reliability, and delicious pizza, I highly recommend Marco's Pizza at the Covington location, where Derek and his team exemplify what exceptional customer service is all about. Thank you, Derek, for your outstanding efforts and making our event a success.
Food: 5
Service: 5
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