Pizza Hut

4169 Hwy 278 NE, Covington
(678) 342-2506

Recent Reviews

Michelle Wingard

Would not recommend this location! Find another one! They do not have their act together! We have ordered on the app only to show up and the entire restaurant be closed!

Atmosphere: 2

Food: 3

Service: 2

Emperor Corsic

Jimmy is a good worker! He always delivers pizza to me with a smile on his face. I enjoy having conversations with Jimmy. 5 stars just for him!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Meat Lovers Pizza, Cinnamon Sticks

Rico Sanchez

Pizza taste awful at least at this spot

Anita Hyland

Arrived after lunch and were served pizza from the box with plastic plates and eating utensils and we were dined in.

Atmosphere: 2

Food: 3

Service: 3

Kathleen Hickok

Picked up a doordash delivery. Only reason for 4 stars is that we had to wait 10 minutes for the order. Other than that it was awesome.

Merlon Harper

I ordered 2 pizzas a veggie lover and peperoni pizza the dough tasted old and tasteless, the ingredients on the pizza were barely visible. All ingredients and dough tasted cheap. Bad experience. I will not order from them again.

Atmosphere: 3

Food: 1

Service: 3

Coltin Campbell

What a waste of real-estate. Not friendly staff, don’t do dine in, don’t do the buffet. Doesn’t even smell like they even cook anything in there.

Charles Harris

Food was ready when I got there and the staff was very nice. They were busy, but they were getting the orders out.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Breaded Boneless Wings

Andrea Lee (Lilrip)

Love it

Atmosphere: 5

Food: 5

Service: 5

Donta Johnson

Delivery is never on time. It seems like all the drivers are senior citizens.

Service: 1

Dani H

I have been going here for years and never really had any problems. Last week, I ordered 3 pizzas that were horrible! I called that night to complain to the manager. I spoke to a nice young man who promised to make all 3 pizzas over. He said he'd put the credit in the system. I placed the order 2 days later and went for pick up. When I arrived, the manager, Ginger, told me she could only credit 2 pizzas. I told her that's not what I was promised because all 3 were burned, dry, horrible taking, yet wet underneath. Instead of honoring what the other manager said, she was rude and said that's all she'd do. I told her I didn't want any and I'd make a complaint because it's not what I was promised. And that they'd just lost me as a longtime customer because of her. She didn't care. So besides this review, I will continue to escalate this because I don't like to waste money, and that's what that horrible experience was. She didn't listen to her customers' needs, although she said she was there the night the other manager promised me. And that's not satisfactory. If he'd mistaken and she was there and corrected him before he finished his promise to me...I wouldn't have been this adamant. But if you promise something and do something else...that's horrible customer service. Henceforth, my review of this location doesn't even deserve a ⭐️.

Aisha Smith

I got a chicken bbq pizza it was not right it was disgusting & they just threw the pizza together & the Cinnabon wasn’t even fresh I keep calling for em to remake me my food but they always will make an. excuse when I gave em my name I wouldn’t recommend very unprofessional & don’t care about the customers

Food: 1

Recommended dishes: Backyard BBQ Chicken Pizza

Jasmine Malloy

For the customer service experience alone , this place deserves a zero I don't know if the girl at the window needs more training or maybe she should work in the back but having it her at the window being disrespectful to the customers, you guys are not gonna get any good reviews. The girl at the window of this location on this very day, 2/10 2024, is 1 of the root is most disrespectful. People i've ever had to deal with when it comes to customer service. You start by allowing me to pay for food and then tell me that it was given away. You tell me to pull up and that it will take me fifteen minutes to get my new pizza. then I ask you for a drink while I wait, and your response is "for free." While you're going back-and-forth about whether or not you can give me a drink or not, a man comes behind you and hands you a pizza, and you hand it to me. I asked you if that's my pizzaand you say yeah, I mean, I don't know. I guess and I wanna know if this is my pizza, or is this someone else's pizza that you're giving away like you did the original one. Your response is do you want this pizza or not. You were extremely rude and disrespectful and slammed the window in my face. If you don't know how to communicate or if you don't like your job don't work there. Find somewhere else to work. Don't let your frustrations and your inabilities to have a job that you would prefer to go to add on me when all I am is a patron

Atmosphere: 1

Food: 3

Service: 1

Carol Barclay

My order was correct and timely. Tasted

Atmosphere: 5

Food: 5

Service: 5

Dustin Field

Hot and ready in and outKid-friendliness: Not much room for kids inside

Atmosphere: 3

Food: 5

Service: 3

Recommended dishes: Meat Lovers Pizza, Cheese Sticks

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