Eeeh. Ordered online 20 minutes ago. They start your order when you get here. Evening crew.
Update on dec 5th. 42 min wait for online order.
Atmosphere: 1
Food: 1
Service: 1
Joel Smith
Waited over 30 minutes for 3 orders. When I finally got my order, one of the three were missing. They refused to look at the receipt and never got my completed order. Finally left with nothing...after spending $30 on a mobile order. Not sure how this is even legal.
Nicole Green
Honestly, I have not had customer service this bad.In a really long time, the lady would not listen to me.Kept asking me to repeat myself on my order.And I did, and was very polite.The entire time. I was giving my food through the drive through.Thank god I checked my bag before I left.Because not only was the order just wrong that they gave me, but I was missing several items.They were not busy whatsoever, it was not a big deal to anybody. The first lady I asked for my money back here.Come a second lady that was highly uneducated.Just like the first lady could care less about her job literally laughed at me when I asked for my money back. Then, here come the third lady.That also was trying to get me to just complete the order.Or tell them what they did wrong.But i'm like, the order is on the bag.None of these are the correct items.It's missing several items.I had two quesadillas.You only gave me one I had three tacos.You only gave me two tacos.None of them are beef. The two tacos were chicken, so obviously employees non listening non caring.Not reading the tickets, which is what made me say uneducated. So I had to ask her three times to please give me my money back.The fact that the second employee laughed at me.Trying to be rude like do better in life, sweetie.Seriously you are a joke. And thanks to all of that, I was also late picking up my children from school, something that should have only taken a few minutes took twenty five. If you hate your job, please look for another one.You're the one that applied for this place and started working there.There is no reason to be this ridiculous.And rude.
erica Dewitt
Waited 30 minutes for fries, just for them to not have dropped anything. No sense of urgency for a fast food restaurant. Mind you, there were maybe 5-6 workers here.
Service: 1
Ashleigh Babcock
Straight up lied to us and don't even know what goes on the tacos 😒
Atmosphere: 1
Food: 1
Service: 1
Quite Clever
One of the employees were sticking their finger in their nose so lol. That turned me off from wanting any food. No thanks
Samantha Landress
Honestly I wouldn’t even give this place no stars. Every time I come it’s disappointing. Management is god awfully rude. Did a mobile order sat there forever never got it and ended up walking out to go somewhere else. This other Lady walked out with a refund as well because she had to wait forever and never got it. The manager didn’t even bother to address your concerns. In fact, she wouldn’t even look your way or give you a smile or anything.. so without anybody helping me after I called for them multiple times I ended up leaving. I will not be returning to this location. I’ve never seen employees in management treat their paying customer so bad!
Atmosphere: 1
Food: 1
Service: 1
Nadia Moreno
Just had the worst experience ever at this location.Went there on halloween, october thirty first twenty twenty five.Waited in line for almost over an hour.For some food, finally get to the window and the lady at the window decides to be ultimately very rude to me.I'm trying to confirm my order.And she just keeps confirming the price, not the order finally.I get her to confirm my order.And she's very rude about it.I pay and I ask to speak to a manager, and she politely informs me that she is the manager.I was never given a receipt, worse experience ever.If you can just drive down the road to the other location in covington is probably a much better experience.Don't go here
Atmosphere: 1
Food: 1
Service: 1
D'Varius Carroll
Workers ignore customers in the lobby and carry on with side conversations in the back
Atmosphere: 1
Food: 1
Service: 1
A D
My whole order was wrong. I went after work and I didn’t have the patience to go back. I have added a picture of what I ordered vs what I received.
Not only did the drive thru lady seem super angry to be at work but she was rude to me and then proceeded to not include all of my order.
Food: 2
Service: 1
Susan Franklin
Service with a smile but my chicken burrito was thrown together and not flavorable at all.
Atmosphere: 5
Food: 1
Service: 5
Kevin Banks
Good quick food when you're drunk
Atmosphere: 5
Food: 5
Service: 5
Teresa Lyons
The slowest Taco Bell ever.
Charlie
This place has gotten so much worse. And super slow! And getting my order wrong every time. Or is it just me? They put a normal taco on my Doritos locos taco! And the people are so dull and they could care less about how they are talking to you or treating you. The main reason I rarely go here any more.
Eeeh. Ordered online 20 minutes ago. They start your order when you get here. Evening crew.
Update on dec 5th. 42 min wait for online order.
Atmosphere: 1
Food: 1
Service: 1
Waited over 30 minutes for 3 orders. When I finally got my order, one of the three were missing. They refused to look at the receipt and never got my completed order. Finally left with nothing...after spending $30 on a mobile order. Not sure how this is even legal.
Honestly, I have not had customer service this bad.In a really long time, the lady would not listen to me.Kept asking me to repeat myself on my order.And I did, and was very polite.The entire time.
I was giving my food through the drive through.Thank god I checked my bag before I left.Because not only was the order just wrong that they gave me, but I was missing several items.They were not busy whatsoever, it was not a big deal to anybody.
The first lady I asked for my money back here.Come a second lady that was highly uneducated.Just like the first lady could care less about her job literally laughed at me when I asked for my money back.
Then, here come the third lady.That also was trying to get me to just complete the order.Or tell them what they did wrong.But i'm like, the order is on the bag.None of these are the correct items.It's missing several items.I had two quesadillas.You only gave me one I had three tacos.You only gave me two tacos.None of them are beef. The two tacos were chicken, so obviously employees non listening non caring.Not reading the tickets, which is what made me say uneducated. So I had to ask her three times to please give me my money back.The fact that the second employee laughed at me.Trying to be rude like do better in life, sweetie.Seriously you are a joke.
And thanks to all of that, I was also late picking up my children from school, something that should have only taken a few minutes took twenty five.
If you hate your job, please look for another one.You're the one that applied for this place and started working there.There is no reason to be this ridiculous.And rude.
Waited 30 minutes for fries, just for them to not have dropped anything. No sense of urgency for a fast food restaurant. Mind you, there were maybe 5-6 workers here.
Service: 1
Straight up lied to us and don't even know what goes on the tacos 😒
Atmosphere: 1
Food: 1
Service: 1
One of the employees were sticking their finger in their nose so lol. That turned me off from wanting any food. No thanks
Honestly I wouldn’t even give this place no stars. Every time I come it’s disappointing. Management is god awfully rude. Did a mobile order sat there forever never got it and ended up walking out to go somewhere else. This other Lady walked out with a refund as well because she had to wait forever and never got it. The manager didn’t even bother to address your concerns. In fact, she wouldn’t even look your way or give you a smile or anything.. so without anybody helping me after I called for them multiple times I ended up leaving. I will not be returning to this location. I’ve never seen employees in management treat their paying customer so bad!
Atmosphere: 1
Food: 1
Service: 1
Just had the worst experience ever at this location.Went there on halloween, october thirty first twenty twenty five.Waited in line for almost over an hour.For some food, finally get to the window and the lady at the window decides to be ultimately very rude to me.I'm trying to confirm my order.And she just keeps confirming the price, not the order finally.I get her to confirm my order.And she's very rude about it.I pay and I ask to speak to a manager, and she politely informs me that she is the manager.I was never given a receipt, worse experience ever.If you can just drive down the road to the other location in covington is probably a much better experience.Don't go here
Atmosphere: 1
Food: 1
Service: 1
Workers ignore customers in the lobby and carry on with side conversations in the back
Atmosphere: 1
Food: 1
Service: 1
My whole order was wrong. I went after work and I didn’t have the patience to go back. I have added a picture of what I ordered vs what I received.
Food: 1
Service: 1
Restaurantji Recommends
Not only did the drive thru lady seem super angry to be at work but she was rude to me and then proceeded to not include all of my order.
Food: 2
Service: 1
Service with a smile but my chicken burrito was thrown together and not flavorable at all.
Atmosphere: 5
Food: 1
Service: 5
Good quick food when you're drunk
Atmosphere: 5
Food: 5
Service: 5
The slowest Taco Bell ever.
This place has gotten so much worse. And super slow! And getting my order wrong every time. Or is it just me? They put a normal taco on my Doritos locos taco! And the people are so dull and they could care less about how they are talking to you or treating you. The main reason I rarely go here any more.
Atmosphere: 1
Food: 3
Service: 1
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