We have eaten here so many times. We've had good & bad experiences. After our last not so good experience we didn't go back for over a year but decided to give it another try. The food is so good but sadly, like most places, the customer service has gone way down hill. There have been several times where we waited for quite a while to get our food. We get it, places are having a hard time finding staff & are usually patient. Yesterday we decided to take my mom & grandma for lunch before they had to head back home. We got there at 12. My mom, grandma, & I ordered but my husband ran to the bathroom so I asked the waitress to come back to get his order. So maybe 5 minutes later, she came back & took his order too. Us girls got 10 wings each & an order of fries to share. My husband ordered the cheesesteak. Simple & easy. We finally got our food an HOUR later. We were the ONLY customers in the dining room & there were only 3 or 4 people in the bar. When our food came out, I asked our waitress, who we have had many times, "did they forget about us?" I was not rude, simply asked a question. She says to us, "Well you ordered 30 wings," then as she was walking away remarked how my husband took longer to order! Really? 5 minutes max means you wait an hour for wings, fries, & a cheesesteak? Absolutely not!!! & YOU'RE A WING & CHEESESTEAK RESTAURANT! I could have had a steak dinner with an appetizer & dessert, ate my food. & left to go home in an hour!!! Had she just been honest or just said, "I'm not sure," & not made her rude comments, we would have just eaten our food & went on our way but I won't sit back & have someone make rude, unnecessary comments. I asked to speak to the manager & walked to the bar area where our waitress followed me. The woman behind the bar must be the twin sister of our waitress & said, Gina, the manager was in the back. There was a younger girl sitting at the bar & asked if she could help. I told her I'd like to speak to the manager & asked where she was. She asked me what was going on so I told her all the above. She was very nice & offered to comp our food. I told her if the manager wasn't going to come speak to me, we would just leave. She then told me she's the manager. Ummm.. not sure why the twin told me "Gina" was in back or why the younger girl didn't make aware she was the manager instead of letting the the twin say she was in the back but at that point I was really not happy. She offered to box our food up & we respectfully declined & informed her they should eat it because we didn't even touch it. I hate bashing a locally owned business & usually won't, regardless how bad things are, but I wasn't going to let this one go without leaving a review. We have had issues with this same waitress in the past. I get not everyone is overly friendly, heck I'm not overly friendly myself or may come across unfriendly at times, but I don't rely on tips either & as a server, you can't be a jerk unless you want to work at a certain restaurant that starts with a D that's at the beach, which she'd be perfect for. Sadly we won't be back & will not have reps order our office lunch from here for again. I'm sure they'll do just fine without my business, but seeing it was dead in there, may want to start asking around to find out why.....
Typical American place with lots of TV. Yes he drinks good beer and you can eat. It's not a chain. I also recommend it because it is open until late
Atmosphere: 5
Food: 5
Service: 4
Michael Hanley
Always great food and service. Always start with Cheese Curds. Tried the wings (Just plain stupid hot) and tots. A cold Sweetwater 420 hit the sport. Best sports bar around!?
Atmosphere: 5
Food: 5
Service: 5
Cece
The waitress was beyond amazing. And she had the best attitude even when it took too long for our food to come out
I want the pork tenderloin on a bun back on the menu.
Atmosphere: 3
Food: 2
Service: 3
Sherra Miller
Great spot. Great customer service. People friendly.Great place to relax and enjoy happy hour.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheesesteak
Michael Vaden
Food was ok. Service sucked. Food came and no beer. Waitress said she would check never did. Ended up having to go to the bar and get my own drink. Will not be back.
Always good for an easy dinner.
Atmosphere: 5
Food: 5
Service: 5
Best philly cheesesteaks you'll ever find!
Atmosphere: 5
Food: 5
Service: 5
We have eaten here so many times. We've had good & bad experiences. After our last not so good experience we didn't go back for over a year but decided to give it another try. The food is so good but sadly, like most places, the customer service has gone way down hill. There have been several times where we waited for quite a while to get our food. We get it, places are having a hard time finding staff & are usually patient. Yesterday we decided to take my mom & grandma for lunch before they had to head back home. We got there at 12. My mom, grandma, & I ordered but my husband ran to the bathroom so I asked the waitress to come back to get his order. So maybe 5 minutes later, she came back & took his order too. Us girls got 10 wings each & an order of fries to share. My husband ordered the cheesesteak. Simple & easy. We finally got our food an HOUR later. We were the ONLY customers in the dining room & there were only 3 or 4 people in the bar. When our food came out, I asked our waitress, who we have had many times, "did they forget about us?" I was not rude, simply asked a question. She says to us, "Well you ordered 30 wings," then as she was walking away remarked how my husband took longer to order! Really? 5 minutes max means you wait an hour for wings, fries, & a cheesesteak? Absolutely not!!! & YOU'RE A WING & CHEESESTEAK RESTAURANT! I could have had a steak dinner with an appetizer & dessert, ate my food. & left to go home in an hour!!! Had she just been honest or just said, "I'm not sure," & not made her rude comments, we would have just eaten our food & went on our way but I won't sit back & have someone make rude, unnecessary comments. I asked to speak to the manager & walked to the bar area where our waitress followed me. The woman behind the bar must be the twin sister of our waitress & said, Gina, the manager was in the back. There was a younger girl sitting at the bar & asked if she could help. I told her I'd like to speak to the manager & asked where she was. She asked me what was going on so I told her all the above. She was very nice & offered to comp our food. I told her if the manager wasn't going to come speak to me, we would just leave. She then told me she's the manager. Ummm.. not sure why the twin told me "Gina" was in back or why the younger girl didn't make aware she was the manager instead of letting the the twin say she was in the back but at that point I was really not happy. She offered to box our food up & we respectfully declined & informed her they should eat it because we didn't even touch it. I hate bashing a locally owned business & usually won't, regardless how bad things are, but I wasn't going to let this one go without leaving a review. We have had issues with this same waitress in the past. I get not everyone is overly friendly, heck I'm not overly friendly myself or may come across unfriendly at times, but I don't rely on tips either & as a server, you can't be a jerk unless you want to work at a certain restaurant that starts with a D that's at the beach, which she'd be perfect for. Sadly we won't be back & will not have reps order our office lunch from here for again. I'm sure they'll do just fine without my business, but seeing it was dead in there, may want to start asking around to find out why.....
Atmosphere: 3
Food: 5
Service: 1
Recommended dishes: Cheese Curds, Chicken Wings, Reuben Sandwich, Cheesesteak, Buffalo Fries
Will be returning soon
Atmosphere: 5
Food: 5
Service: 5
Good food, fast friendly service.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Tater Tots, Chicken Philly, Cheesesteak
Typical American place with lots of TV. Yes he drinks good beer and you can eat. It's not a chain. I also recommend it because it is open until late
Atmosphere: 5
Food: 5
Service: 4
Always great food and service. Always start with Cheese Curds. Tried the wings (Just plain stupid hot) and tots. A cold Sweetwater 420 hit the sport. Best sports bar around!?
Atmosphere: 5
Food: 5
Service: 5
The waitress was beyond amazing. And she had the best attitude even when it took too long for our food to come out
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Wings, Tater Tots, Cheesesteak
This was my second time there. I love the food, especially the chips.
Atmosphere: 5
Food: 5
Service: 4
Great service & good food!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
GoodWheelchair accessibility: Ok
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: Cheesesteak
Very good as take out. Service was fast.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Classic Greek Salad, Bradley's Heart Attack Cheesesteak, Chicken Salad
I want the pork tenderloin on a bun back on the menu.
Atmosphere: 3
Food: 2
Service: 3
Great spot. Great customer service. People friendly.Great place to relax and enjoy happy hour.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheesesteak
Food was ok. Service sucked. Food came and no beer. Waitress said she would check never did. Ended up having to go to the bar and get my own drink. Will not be back.
Atmosphere: 2
Food: 2
Service: 1