Wendy's
3300 Hwy 278 NE, Covington
(770) 787-2834
Recent Reviews
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It ok. No complaints
Melissa has excellent customer service and very friendly with our family. Much better experience than we had next door at the McDonald's.
Atmosphere: 5
Food: 5
Service: 5
Great service.
Atmosphere: 4
Food: 3
Service: 5
Got q chicken sandwich chicken was hard,dry out. This location is a hit are miss.
Atmosphere: 5
Food: 2
Service: 4
Trash food …. Weird rude workers
Atmosphere: 1
Food: 1
Service: 1
The food looked and tasted awful. Burnt tasting dark brown fries and nuggets indicates the cooking oil is old and recycled. Cold bacon burger, just a disgusting disappointment. I hadn’t had Wendy’s in years and I see why. McDonald’s next door, clean, hot, fresh food!
Waited to long for my order .
Atmosphere: 3
Food: 3
Service: 2
Food wasn't fresh. Workers took a few minutes to notice us. Service wasn't bad but could be better...
Atmosphere: 2
Food: 1
Service: 2
Wow.
My wife and I hardly ever eat out yet alone Wendy and we won't be going back. I ordered through the app after our baby appointment, through the app it allows you to select a certain amount of sauces per item, so I did, when we got our food I checked and politely asked the manager at the window for my other 2 sauces she abruptly refused and was borderline yelling at me at the window, she continues to tell me it will be 0.25 cents and politely told her I had chose them in the app, she interrupted me and proceeded to tell me she doesn't know why it allows us to do that but we are only allowed 2 per meal (I ordered 3 meals and only had 2 sauces, she was refusing me 2 more), I asked politely why does it allow me to choose a certain amount then she proceed to speak rudely and loudly claim she doesn't know and it doesn't matter because it's 0.25 cents or no sauce.
With a firm squeeze on my hand from my wife we decided to leave while I was still calm.
Whom ever the manager in blue (not wearing a name tag) was working the hours of 11am-12pm on the date June 26th, 25. They should be fired. She has 0 personality, 0 ability to dress appropriately, and 0 ability to speak calmly, politely, and respectfully to a customer, I would hate to see how she treats the employees.
Food can be crappy and saves my customers service
Food can be delicious and ruined completely by customer service. It's 101 and not a very hard concept.
Side note food was good in the fast food way. But we won't ever go back to this location due to management.
Who wants to pay the same price as a sit down restaurant and get yelled at through a window and still not even get what you ordered.
Atmosphere: 1
Food: 4
Service: 1
It was ok
Atmosphere: 3
Food: 3
Service: 3
Restaurantji Recommends
Took a minute just to get a $5 gift card.
Atmosphere: 5
Food: 5
Service: 3
The service here was great.. the girlie here was very patient with me and my grandmother. We need more workers like this in our community to keep the business flowing.
Atmosphere: 5
Food: 5
Service: 5
Food was served quick and was good.
Always check your bag. Shorted us out of two large fries. And on top of that no receipt in bag.
Atmosphere: 4
Food: 1
Service: 1
You'd think your food would be fresh hot when you visit during lunch hours. NOPE, barely warm. I asked to at least get fresh fries. Guess what they did, just refried them. That's what happens when you have too many ninjas working together.
Atmosphere: 1
Food: 1
Service: 1
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