Wendy's
11120 GA-142, Covington
(770) 788-1774
Recent Reviews
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Service was slow and lots of attitude from staff. I got the impression customers are not really wanted
Could not get food lady just walking around in kitchen tired of waiting I just had to leave even after ordering and go to McDonald where I could get my food before my ballgame
Atmosphere: 1
Food: 1
Service: 1
Will not be back at this location. Every time we stop, there’s always employees arguing, cussing & fussing with each other. One employee was “working” the drive thru and had his phone in his hands on a call, and got mad because the customer complained about the order he put in wrong. Just a lot of dysfunctional service.
I went to this Wendy's on 3/1/2025. My server was Landyn. He was high as ever!!! And very rude. Even the people who ordered behind us thought the same thing! The food was cold.But mostly, just bad service!!! He should NOT be at the register
Atmosphere: 1
Food: 1
Service: 1
I told them my order and I did not receive a receipt nor what I ordered. Will not come back. Wasted my money.
Atmosphere: 1
Food: 3
Service: 3
About 6:45 am. One car at the drive thru window when I pulled up. It took about 15 minutes to get my order.
Food: 3
Service: 2
Came on a 30-minute lunch break there were 3 other cars parked before they even asked me to park. I asked to make sure I got my sauce for my nuggets napkins and straws luckily the guy running orders had a sense of urgency
Terrible service!!! It’s a joke when you have 8 people fixing orders in the back and NOONE to run the register or take orders. They insist on you using the kiosk. When you have cash that’s not possible. The employees were arguing back and forth and making a big scene while customers were ignored for 20 mins before we just walked out. Needs management BAD.
Atmosphere: 1
Service: 1
Refused to take order at the counter although we were there with no one else in the dining room. Directed us to the kiosk which took 3 times as long. Fast food restaurants no longer factor in customer service.
Atmosphere: 3
Food: 3
Service: 3
Slow service. Bathrooms closed to customers but not employees
Restaurantji Recommends
Service was so slow,there was no excuse, they would not turn around and look at the counter,to busy talking to each other, and the fires were old!
HORRIBLE LOCATION. HORRIBLE CUSTOMER SERVICE. HORRIBLE FOOD. THEY NEED TO BE SHUT DOWN OR CORPORATE NEED TO COME GET THIS PLACE IN ORDER ASAP. REALLY DONT KNOW HOW THEY BEEN RUNNING THIS LONG.WORST WENDYS EVER!!! MAKES THE WHOLE FRANCHISE
Atmosphere: 1
Food: 1
Service: 1
No good. Frosty machine was broken, food took 10 minutes to come out.
I asked for a 4pc nugget with a small fry and was rang up for a 10pc…I’m not sure if the person at the window was looking at the wrong order or moving too fast…unprofessional either way but the system would not allow a refund onto my card so the manager gave me the “difference” in cash…difference was also incorrect. Overcharged for the wrong order and the food was taken back as well. I will have to dispute the charge bc arguing back and forth is just not worth it
Atmosphere: 1
Food: 1
Service: 1
The service was great .The employee making sure my order was received. The Manger also checked to see was everything ok with my order.
Parking: Good Parking
Wheelchair accessibility: Wheelchair Accessible was also good.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Jr Cheeseburger – 4 for 4 Meal
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