No wait, friendly staff, true definition of fast food
Atmosphere: 5
Food: 5
Service: 5
ChrisToph Comeau Wilkerson
Lazy employees. Ordered online at 11pm: promise time 11:30pm. ITS NOW 12 midnight and I’m still waiting in their dirty lobby. Employees can be heard arguing and goofing off in the kitchen.
TRINITY ROOKS
Friendly and professional
Atmosphere: 5
Food: 5
Service: 5
Tiara Henderson
Great customer service
Atmosphere: 5
Food: 5
Service: 5
Jessica Smithbey
Ny and Makhi were there when I went and they were the best in customer service I’ve seen in awhile!
Atmosphere: 5
Food: 5
Service: 5
Jessica Inspires Williams
My family and I had just got in town and wanted something good. Ny and Machi were nice and friendly, that’s the type of vibe you want when traveling. Good food and great customer service.
Wings were great. Ranch is always great. Will definitely be back.
Atmosphere: 5
Food: 5
Service: 5
Kendra Shepard
Awesome service! Fresh food every time ! Nyiah was amazing, makhi was awesome as well on his first day and all!
Atmosphere: 5
Food: 5
Service: 5
V. Montgomery
My first and last experience with Wingstop in Covington, Georgia
I attempted to order from Wingstop through the Instacart app, but due to a technical issue, I couldn’t complete the order. I then went directly to Wingstop’s website and placed an order for the 20-piece boneless special with fries, which included two different flavors of boneless wings. The order was delivered by DoorDash.
When my order arrived, it only contained 10 wings instead of 20. I immediately called the store and spoke with a woman who claimed to be the manager. She asked the employee who prepared the order if all the wings were included, and he insisted that they were. I explained that they clearly were not and requested a refund. She told me to contact DoorDash.
I called DoorDash twice, and one of their representatives contacted Wingstop. I was told that someone from Wingstop would reach out to me within 92 hours regarding the refund. It's ridiculous to have to wait that long for a resolution. Neither Wingstop nor DoorDash is taking accountability for the missing items.
This was my first and last time ordering from Wingstop. The lack of responsibility and poor customer service left a terrible impression. I had to end up ordering from another restaurant, spending more money. I’ve since contacted my financial institution, and they’ll handle it from here.
Service: 1
Tykheim Butts
Very great experience food was delicious service was good!
Atmosphere: 5
Food: 5
Service: 5
Brandyn Thompson
I came here 3 times this week because the food was fresh, and customer service on point. Will return
Food came out fresh and hot andservice was great
Atmosphere: 5
Food: 5
Service: 5
Dee, super nice. Great food.
Dee provide excellent customer service!! Thanks
Quick service and delicious 😋 wing.
No wait, friendly staff, true definition of fast food
Atmosphere: 5
Food: 5
Service: 5
Lazy employees. Ordered online at 11pm: promise time 11:30pm. ITS NOW 12 midnight and I’m still waiting in their dirty lobby. Employees can be heard arguing and goofing off in the kitchen.
Friendly and professional
Atmosphere: 5
Food: 5
Service: 5
Great customer service
Atmosphere: 5
Food: 5
Service: 5
Ny and Makhi were there when I went and they were the best in customer service I’ve seen in awhile!
Atmosphere: 5
Food: 5
Service: 5
My family and I had just got in town and wanted something good. Ny and Machi were nice and friendly, that’s the type of vibe you want when traveling. Good food and great customer service.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Wings were great. Ranch is always great. Will definitely be back.
Atmosphere: 5
Food: 5
Service: 5
Awesome service! Fresh food every time ! Nyiah was amazing, makhi was awesome as well on his first day and all!
Atmosphere: 5
Food: 5
Service: 5
My first and last experience with Wingstop in Covington, Georgia
I attempted to order from Wingstop through the Instacart app, but due to a technical issue, I couldn’t complete the order. I then went directly to Wingstop’s website and placed an order for the 20-piece boneless special with fries, which included two different flavors of boneless wings. The order was delivered by DoorDash.
When my order arrived, it only contained 10 wings instead of 20. I immediately called the store and spoke with a woman who claimed to be the manager. She asked the employee who prepared the order if all the wings were included, and he insisted that they were. I explained that they clearly were not and requested a refund. She told me to contact DoorDash.
I called DoorDash twice, and one of their representatives contacted Wingstop. I was told that someone from Wingstop would reach out to me within 92 hours regarding the refund. It's ridiculous to have to wait that long for a resolution. Neither Wingstop nor DoorDash is taking accountability for the missing items.
This was my first and last time ordering from Wingstop. The lack of responsibility and poor customer service left a terrible impression. I had to end up ordering from another restaurant, spending more money. I’ve since contacted my financial institution, and they’ll handle it from here.
Service: 1
Very great experience food was delicious service was good!
Atmosphere: 5
Food: 5
Service: 5
I came here 3 times this week because the food was fresh, and customer service on point. Will return
Atmosphere: 5
Food: 5
Service: 5
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