Bojangles
                                3285 Keith Bridge Rd, Cumming
                                 (770) 889-7920
                            
Recent Reviews
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Went at 7:45 this morning, ordered a steak biscuit and large sweet tea with light ice. Said it 3 times total because the unenthusiastic girl working the drive-thru who seemed like she was mad to be there couldn't listen or remember. I got an overcooked steak on an overcooked biscuit that were both almost hard from being under the heat lamp for so long...at 7:45am. And yhe sweet tea with light ice, was mostly ice. If you go in the morning and see certain people with a certain attitude and body language working, go somewhere else.
Atmosphere: 4
Food: 1
Service: 1
Lady manager with the braids does NOT play about her customer service!! So sweet, efficient, and prioritizes customer satisfaction! :))
Atmosphere: 5
Food: 5
Service: 5
Manager is in the back yelling at worker and getting attitude with customers…some customers inside were waiting 10mins and other in the driver through haven’t got the order and have been waiting 10 mins outside another 10mins inside. On top of all that a worker even said he would be upset if he was a customer
Atmosphere: 1
Food: 3
Service: 2
No complaints. Service was phenomenal. Tiffany had a pleasant personality and served with excellence and went above and beyond to ensure my order was accurate.
Food: 5
Service: 5
Tiffany was very helpful
Atmosphere: 5
Food: 5
Service: 5
Tiffany gave me a great and fresh atmosphere with fresh food
Atmosphere: 5
Food: 5
Service: 5
Good folks Tiffany did great on service.
Atmosphere: 5
Food: 5
Service: 5
Horrible customer service
Lines wrapped around building daily
Whoever it’s ran by, some disrespectful manager that comes hollering over their intercom because they can’t get their orders correct
Screaming through intercom don’t come back to my store
We’ll never be coming back to this ragged out place new management needs to happen ASAP
Fast wonderful service! The food is always delicious!! The Chicken is always cooked to perfection!! We watched “It’s a Southern Thing” on YouTube that rated Fried Chicken in the south and Bojangles was the highest rated taste wise!!
Atmosphere: 5
Food: 5
Service: 5
Especially good
Shout out to Tiffany haynesworth
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Lady in the window was seriously sketchily trying to keep my BF's card. She sat it down on the counter after she ran it and he had to ask her several times to give it back. Then they got our order wrong and I'm fairly certain it was purposefully because they didn't have the spicy filets ready and just wanted to push the order out.
Ordered 2 Cajun biscuits this morning with bo-tato rounds in the drive thru. The chicken on both was not fresh and way over cooked and the biscuits were hard as a rock. Disappointing to say the least. Will check my order before leaving the drive thru if/when I decide to give them another try.
Food: 1
I forgot how good Bojangles chicken is. I swear it's better than Popeyes and better than KFC. The chicken was so hot and fresh and so seasoned . I loved it and that is my go-to for chicken for now on. The only complaint I had was the lady was slow as heck!
It's wonderful to be welcomed with a smile by Dennis, a truly pleasant and uplifting experience that exceeds expectations in fast food.
This 5 Star Review Is Befause Of Dennis (Shift Manager) in July 27th 11AM I came in with my kids to get breakfast, drive through was wrapped around the building inside was slammed. Dennis was doing the front counter also slammed with tons of people running around making sure everyone was served and happy! I haven’t been to Bojangles in so long, but this is definitely a reason to continue to come back from the service to the good food and clean environment.
Atmosphere: 5
Food: 5
Service: 5
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