Dairy Queen
3520 Keith Bridge Rd, Cumming
(470) 239-7924
Recent Reviews
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I placed a cake order as a gift for a special Birthday. I had issues with the app on customizing the cake but the cake decorator and Kevin were glad to help and made sure the cake was ready for pick up. I saw pics and the cake was exactly what I wanted! Thank you Kevin and the Keith's Bridge DQ team for making our day special!
Service: 5
Every time I go i get a great Experience. Place is always clean and well maintained. I love going there. Plus they always get me ice cream for my dogs. They treat them like family. There always fast in the service
Atmosphere: 5
Food: 5
Service: 5
Nothing like a nice relaxing Friday driving back to DQ because they can’t manage to get an order right especially when traffic’s already a nightmare. I placed my order, repeated it, and even asked after paying, “Is everything there?” They assured me it was, so I didn’t double-check… because apparently I still have this silly thing called trust. Big mistake. Twenty minutes home, open the bag, and surprise—it’s the wrong order. So, back in the car I go to reorder (and repay!) for what I already bought once. Sure, I could’ve argued, but I didn’t want them to think I was scamming them for a Blizzard and fries. It’s not about the money—it’s about wasting my time driving back and forth for their screw-up. By far the finest Dairy Queen experience I’ve ever had.👏👏👏
Atmosphere: 1
Food: 1
Service: 1
Ordered chicken basket to go. Food and service were excellent.
Atmosphere: 5
Food: 5
Service: 5
Quick service. Standard DQ ice cream. Annoying Christian music playing.
Atmosphere: 2
Food: 5
Service: 5
My children eat Dairy Queen, literally at at least three times a week. My son always loves his chili fries with no cheese. Problem is the employees at this location. Do not value customers at all. We wanted our free dilly bar that you get on a receipt for doing the survey. They refused to give us the dilly bar. I have 3000 points in the app enough to buy a whole ice cream cake. That should indicate that I’m pretty valuable customer to lose. They are especially bad in the drive-through we have had better luck going inside. There is literally one nice employee there, and I won’t name him, but he is fabulous. Everybody else can go take a hike as far as I’m concerned the girl even said the store manager would not give my children their dilly bar. The women in this Dairy Queen are always very rude. I don’t know why it’s the women. It must be cultural there anyway me and my children will never return to this location and we will support the other location. The one incoming people are pretty rude too, but this one really takes the cake no pun intended.
Service: 1
Just had probably the worst blizzards in my life at this location. I ordered a Royal New York Cheesecake and a Choco Brownie Extreme. The cheesecake blizzard was watery when it was handed to me and didnt really have much of the cheesecake pieces inside. Instead of the brownie I ordered, I received a cookie dough blizzard that had ice cream smeared across the outside of it. It was too late and I was too tired to make a scene to get a manager involved.
If you're craving Dairy Queen and feel like pissing your money away, this location will be happy to serve you. I'd recommend eating somewhere else otherwise.
Atmosphere: 1
Food: 1
Service: 1
Order 3 x blizzards - the teenagers working there were more worried about having fun and goofing off than giving customer service or making the orders correctly. Received 2 x blizzards with melting ice cream on the outside of the cup and bottom of cup and 1 x cookie dough blizzard that only had 3 - 4 pieces of cookie dough half way mixed chocolate on top and vanilla on bottom. They need to retrain the staff or balance some adults with all those teenagers to keep quality of service up. Very disappointing.
Atmosphere: 3
Food: 1
Service: 1
Very nice, clean and great service. They bring your food to the table and quickly!
Atmosphere: 5
Food: 5
Service: 5
Chill dogs are tasty
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Sherry is SO NICE!!!! Good place, seems clean.
Service: 5
They must have that grill dialed in cause it cooked the best cheeseburger I've ever had at a DQ.
Passing through the area recently around lunch time and thought I would swing through for a quick snack. I ordered off the two for $5 menu with a cheeseburger and chicken strips, and then a strawberry milk shake, and a kids vanilla cup for the pup. My wife enjoyed the chicken, the pup obviously loved her some ice cream, but I was the real winner that day... My cheeseburger was so fresh and delicious that I can't decide if the burger or the shake was better. SO GOOD!
The wait at the drive-thru was around 5 minutes (3 cars), pretty quick. I paid $12 bucks, maybe $13, certainly not terrible as compared to pretty much everywhere these days.
I really don't know why this DQ burger was so much better than others in the area, maybe my great experience was just a fluke? I should go eat more cheeseburgers to be certain, yeah, must obtain more empirical data... lol
Atmosphere: 5
Food: 5
Service: 5
Since this location opened, our experience has only continued to get better. Amanda took care of us tonight with outstanding service. The Christian music in the outside area is an added bonus.
Atmosphere: 5
Food: 5
Service: 5
I came in for two small dogs and ended up with two chili dogs and onion rings. Can you believe that dairy Queen doesn't have slaw anymore? All together very good.
Atmosphere: 5
Food: 5
Service: 5
This is my first time eating at a DQ for years. The food is how I remember as a child. Most importantly, Sherri, the employee who took my order, is phenomenal , sweet, and kind. She went out of her way to ensure I was accommodated and provided service that one would get at a higher end restaurant. If you’re in the mood for a quick, good bite to eat, stop here!
Atmosphere: 5
Food: 5
Service: 5
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