I just ordered a dozen chocolate covered donuts for a quick meeting. The lady behind the counter super friendly and cheerful. I enjoy speaking to service people with cheerful attitudes. It makes my experience better, and motivates me to give more to them for their hard work. 9/10 would go back.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
Crystal Franklin
Clean and good.
Atmosphere: 4
Food: 5
Service: 3
Recommended dishes: Donuts
Allison J
I don't think my order anytime I've ever come here was correct the first time. Service is, unfortunately, always slow anytime I have come, even when it doesn't seem busy.
Service: 1
Diana Bernal
Did not get service. Everyone literally ignored me but acknowledged other customers even when i said hi nothing. Left to the one on keith Bridge rd.
Atmosphere: 1
Service: 1
Adam Van Heusen
Staff is always friendly and service is quick.
Atmosphere: 5
Food: 5
Service: 5
Tiffany Thurman
Fantastic coffee!! Donuts were pretty good too!!
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Donuts
Raeann Davis
The only Dunkin that doesn’t do the snackin bacon right. Service is okay but they need to work on their food.
Atmosphere: 4
Food: 1
Service: 4
D MAC
The old guy needs to be fired! He doesn't care how long he takes in afternoon. He is worthless!
Jami Kit
I would not recommend this DD. This is the only DD that cannot get my order ready. Third time I had to pull up and wait on a toasted bagel and tea. Last time they completely forgot about me after 10 mins went inside and saw my order sitting on shelf. I wanted a refund but there was no one willing to help me. They will be in trouble when Mc'Donalds open.
Atmosphere: 1
Food: 1
Service: 1
Troy Heinzman
Dunkin' on Matt Highway: A Miss in a Sea of HitsIn the world of Dunkin', where coffee dreams come true, there's a beacon of disappointment on Matt Highway. Despite being the newest kid on the Dunkin' block, this particular spot seems to struggle with meeting the high bar set by its fellow franchises.The issues run deeper than forgotten mobile orders or an incorrect drive-thru coffee. It's about the experience, the atmosphere of the place. Unfortunately, visits here are often marred by a lackadaisical staff, seemingly indifferent to the artistry that a perfect cup of Dunkin' coffee represents. The irritation in the air is palpable, and it's far from the warm, inviting ambiance Dunkin' enthusiasts expect.It's a shame, especially considering the convenient location. Dunkin' aficionados, undeterred by this hiccup, still make the journey, often opting for a longer drive to other Dunkin' spots just to avoid the disappointment this particular branch offers.**Rating:** A disappointing 2.5 out of 5. For Dunkin' lovers, this location falls short of the brand's usual excellence. While the Dunkin' spirit remains strong, the experience at this spot doesn't match the standards Dunkin' fans have come to expect. ☕️??
Y’all got the most horrible staff there ever!!! I don’t know what it is but folks should not have wait in the drive through for 18 hours doesn’t make sense at all
Kate Roberts
The guy at the window tried to get my friends number back in march. He didn’t hand us our drinks because he was too busy talking to my friend in my car.
Atmosphere: 2
Food: 5
Service: 3
Recommended dishes: Caramel Iced Macchiato
Rinna D.
I ordered iced coffee and 2 bagels with cream cheese. Coffee was fine, but the bagels had barely any cream cheese on them. My husband and I frequent dunkin locations everywhere we go, and this was hands down the laziest bagel I have ever seen. And they were BOTH like this. So that is obviously their standard at this location... It looked like it had barely been touched with cream cheese. You couldn't see anything in between the two pieces when they were together and when you opened it, you could still see 90% of the bagel. I actually questioned if they had even put cream cheese on it until I opened the bagel. I guess I will have to pay for extra cream cheese just to get a normal amount. When I ask for cream cheese, I want to actually be able to taste it on the bagel, and these bagels barely had any cream cheese on it to taste. If I had not already left the parking lot when I pulled it out of the bag, I would have asked them to fix it. I drove away because I have never had this happen at any dunkin before, so I assumed it wouldn't happen here. That was my mistake. Fix your cream cheese application please!!! Also the bagels were hard to chew, so maybe they were starting to go stale. That sucked too. Ugh. I had high hopes for this newer location.
Food: 1
Service: 5
William Knapp
1st time going through this locations drive through. Ordered Bfast sandwich’s, donut & a wrap. After waiting (Bout 3-4 mins) a bit, Everything came out fresh and tasty. Def turned me back on to Dunkin. Also, the lil blonde and dude workin the window were solid.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Dunkin
C.K. Villarouel
Get your caffeine fix at this newest Dunkin location. Good service/better food. Highly recommended you check 'em out!
I just ordered a dozen chocolate covered donuts for a quick meeting. The lady behind the counter super friendly and cheerful. I enjoy speaking to service people with cheerful attitudes. It makes my experience better, and motivates me to give more to them for their hard work. 9/10 would go back.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
Clean and good.
Atmosphere: 4
Food: 5
Service: 3
Recommended dishes: Donuts
I don't think my order anytime I've ever come here was correct the first time. Service is, unfortunately, always slow anytime I have come, even when it doesn't seem busy.
Service: 1
Did not get service. Everyone literally ignored me but acknowledged other customers even when i said hi nothing. Left to the one on keith Bridge rd.
Atmosphere: 1
Service: 1
Staff is always friendly and service is quick.
Atmosphere: 5
Food: 5
Service: 5
Fantastic coffee!! Donuts were pretty good too!!
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Donuts
The only Dunkin that doesn’t do the snackin bacon right. Service is okay but they need to work on their food.
Atmosphere: 4
Food: 1
Service: 4
The old guy needs to be fired! He doesn't care how long he takes in afternoon. He is worthless!
I would not recommend this DD. This is the only DD that cannot get my order ready. Third time I had to pull up and wait on a toasted bagel and tea. Last time they completely forgot about me after 10 mins went inside and saw my order sitting on shelf. I wanted a refund but there was no one willing to help me. They will be in trouble when Mc'Donalds open.
Atmosphere: 1
Food: 1
Service: 1
Dunkin' on Matt Highway: A Miss in a Sea of HitsIn the world of Dunkin', where coffee dreams come true, there's a beacon of disappointment on Matt Highway. Despite being the newest kid on the Dunkin' block, this particular spot seems to struggle with meeting the high bar set by its fellow franchises.The issues run deeper than forgotten mobile orders or an incorrect drive-thru coffee. It's about the experience, the atmosphere of the place. Unfortunately, visits here are often marred by a lackadaisical staff, seemingly indifferent to the artistry that a perfect cup of Dunkin' coffee represents. The irritation in the air is palpable, and it's far from the warm, inviting ambiance Dunkin' enthusiasts expect.It's a shame, especially considering the convenient location. Dunkin' aficionados, undeterred by this hiccup, still make the journey, often opting for a longer drive to other Dunkin' spots just to avoid the disappointment this particular branch offers.**Rating:** A disappointing 2.5 out of 5. For Dunkin' lovers, this location falls short of the brand's usual excellence. While the Dunkin' spirit remains strong, the experience at this spot doesn't match the standards Dunkin' fans have come to expect. ☕️??
Atmosphere: 2
Food: 3
Service: 1
Recommended dishes: Donuts
Restaurantji Recommends
Y’all got the most horrible staff there ever!!! I don’t know what it is but folks should not have wait in the drive through for 18 hours doesn’t make sense at all
The guy at the window tried to get my friends number back in march. He didn’t hand us our drinks because he was too busy talking to my friend in my car.
Atmosphere: 2
Food: 5
Service: 3
Recommended dishes: Caramel Iced Macchiato
I ordered iced coffee and 2 bagels with cream cheese. Coffee was fine, but the bagels had barely any cream cheese on them. My husband and I frequent dunkin locations everywhere we go, and this was hands down the laziest bagel I have ever seen. And they were BOTH like this. So that is obviously their standard at this location... It looked like it had barely been touched with cream cheese. You couldn't see anything in between the two pieces when they were together and when you opened it, you could still see 90% of the bagel. I actually questioned if they had even put cream cheese on it until I opened the bagel. I guess I will have to pay for extra cream cheese just to get a normal amount. When I ask for cream cheese, I want to actually be able to taste it on the bagel, and these bagels barely had any cream cheese on it to taste. If I had not already left the parking lot when I pulled it out of the bag, I would have asked them to fix it. I drove away because I have never had this happen at any dunkin before, so I assumed it wouldn't happen here. That was my mistake. Fix your cream cheese application please!!! Also the bagels were hard to chew, so maybe they were starting to go stale. That sucked too. Ugh. I had high hopes for this newer location.
Food: 1
Service: 5
1st time going through this locations drive through. Ordered Bfast sandwich’s, donut & a wrap. After waiting (Bout 3-4 mins) a bit, Everything came out fresh and tasty. Def turned me back on to Dunkin. Also, the lil blonde and dude workin the window were solid.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Dunkin
Get your caffeine fix at this newest Dunkin location. Good service/better food. Highly recommended you check 'em out!
Atmosphere: 4
Food: 4
Service: 4