Wife and kid waited at the register for like 10 minutes and no one ever took their order. Lady manager looked at the several times and then just left and went to the back. They eventually just left and went to another location. Very strange.
Atmosphere: 1
Food: 1
Service: 1
Mark Thompson
DD app & promos are a joke. Went to McDees for breakfast and while sitting in drive T, I received an email(one of a dozen with this promo): Buy a sandwich or wrap & enjoy med Iced coffee 10/15. It was 10/14, so pulled out of drive T and drive another 6 miles to DD. Stopped on way and ordered Sourdough Sandwich (w/bacon) and proceeded to drive T. Received my SANDWICH, & said to rep(who didn't speak English very well)I ordered this on App & its supposed to come with med Iced coffee, she looked confused and kept saying NO, I showed her my phone & the promo, she left and spoke with manager and stated ( very hard to understand her, but this is all I could make out) No you have to purchase sandwich with something to do with bacon ?? I ordered Sourdough Sandwich w/ bacon, Rep: No it has to be - blah blah bacon, couldn't understand her??? The prom doesn't specify a specific sandwich you have to purchase !!! what a joke and total waist of my time & gas. Going to delete the App its more trouble than it's worth
Food: 4
Service: 1
Sean S
Walked in, waited in line for 5 minutes the guy before me said he’s been there for 10. They are more focused on the drive through than the 8 customers waiting in line.
Never had a good experience here, food is not what I ordered, drink is always messed up.
Probably won’t go back. Today just irritated me more than anything.
They need to some more serious training.
Atmosphere: 1
Food: 1
Service: 2
Mike Fiondella
Crew always makes coffee correctly with the proper cream and flavor. I don’t like coffee too sweet and they get it right every time. Manager and staff always friendly and courteous. Highly recommended!
Atmosphere: 5
Food: 5
Service: 5
Say Sisco
Fast and delicious!
Atmosphere: 4
Food: 5
Service: 4
Humberto Meléndez
Love their coffee
Atmosphere: 5
Food: 5
Service: 5
teresa lynn
The SLOWEST dunkin i have EVER been to. I waited in the drive thru AT the window for 15 mins before anybody would give me my drink that was sitting at the window...when I actually got it, it was so watered down from just sitting in the sun.... I understand if you're understaffed, but if it's that bad just close ....
Service: 1
Abby Darnell
I waited over 30 minutes in the drive thru line for a latte that was mostly milk and cold food.
Service: 1
Talasila Radhesh
Got burnt sandwiches, Poor service. Bad atmosphere. Not visiting this location again
Atmosphere: 1
Food: 1
Service: 1
Justin Martin
This location started charging $1 for a very small pup cup which seems absurd. Besides that, this location is just 'okay.' Depending on who the manager is that day can really affect the speed of service. Some days it's quick but others it can be very slow and I've noticed that the difference seems to be some managers help their staff and at least one sits around talking while the customer line stacks up.
Love that a Dukin was closer to the house! Only problem is half of the time they are so slow with only 3 cars, or the coffee is either amazing or terrible! Same with the food. 50% 50% if it’s gonna be a good morning or not and I come 6 out of 7 days a week. I also order online half of the time and half of the time I only get half of my order and I have to go and don’t have time to ask for the rest.!
Morning of 7/4/24–11:30-/ what in the world is going on in there?! Every single person in the drive-through was diverted to the parking lot to have their order brought out to them. 20 minutes later— nothing— have to go in and get it yourself. Order was wrong. Couldn’t even get order refunded or fixed. TONS of people working but no one is actually working , 4 customers in drive thru line. Someone come rescue this location.
Atmosphere: 1
Food: 1
Service: 1
Amder Solomon
Filthy dirty place , employees dont even care if there are customers,very slow
Atmosphere: 1
Food: 1
Service: 1
Pasha Paul S
Customer service totally suck ! I seen customers walk in and out just because no one really taking care of them. Greedy owner cant hire more employees to make it work ?
Atmosphere: 1
Food: 1
Service: 1
Pasha S
They dont even deserve 1 star !! They got my money but i never received my donuts , waited like an idiot for probably 25-30 minutes still no one there managed to throw them damn donuts in the box and pass them to me...useless
Wife and kid waited at the register for like 10 minutes and no one ever took their order. Lady manager looked at the several times and then just left and went to the back. They eventually just left and went to another location. Very strange.
Atmosphere: 1
Food: 1
Service: 1
DD app & promos are a joke. Went to McDees for breakfast and while sitting in drive T, I received an email(one of a dozen with this promo): Buy a sandwich or wrap & enjoy med Iced coffee 10/15. It was 10/14, so pulled out of drive T and drive another 6 miles to DD. Stopped on way and ordered Sourdough Sandwich (w/bacon) and proceeded to drive T. Received my SANDWICH, & said to rep(who didn't speak English very well)I ordered this on App & its supposed to come with med Iced coffee, she looked confused and kept saying NO, I showed her my phone & the promo, she left and spoke with manager and stated ( very hard to understand her, but this is all I could make out) No you have to purchase sandwich with something to do with bacon ?? I ordered Sourdough Sandwich w/ bacon, Rep: No it has to be - blah blah bacon, couldn't understand her??? The prom doesn't specify a specific sandwich you have to purchase !!! what a joke and total waist of my time & gas. Going to delete the App its more trouble than it's worth
Food: 4
Service: 1
Walked in, waited in line for 5 minutes the guy before me said he’s been there for 10. They are more focused on the drive through than the 8 customers waiting in line.
Never had a good experience here, food is not what I ordered, drink is always messed up.
Probably won’t go back. Today just irritated me more than anything.
They need to some more serious training.
Atmosphere: 1
Food: 1
Service: 2
Crew always makes coffee correctly with the proper cream and flavor. I don’t like coffee too sweet and they get it right every time. Manager and staff always friendly and courteous.
Highly recommended!
Atmosphere: 5
Food: 5
Service: 5
Fast and delicious!
Atmosphere: 4
Food: 5
Service: 4
Love their coffee
Atmosphere: 5
Food: 5
Service: 5
The SLOWEST dunkin i have EVER been to. I waited in the drive thru AT the window for 15 mins before anybody would give me my drink that was sitting at the window...when I actually got it, it was so watered down from just sitting in the sun.... I understand if you're understaffed, but if it's that bad just close ....
Service: 1
I waited over 30 minutes in the drive thru line for a latte that was mostly milk and cold food.
Service: 1
Got burnt sandwiches, Poor service. Bad atmosphere. Not visiting this location again
Atmosphere: 1
Food: 1
Service: 1
This location started charging $1 for a very small pup cup which seems absurd. Besides that, this location is just 'okay.' Depending on who the manager is that day can really affect the speed of service. Some days it's quick but others it can be very slow and I've noticed that the difference seems to be some managers help their staff and at least one sits around talking while the customer line stacks up.
Restaurantji Recommends
Love that a Dukin was closer to the house! Only problem is half of the time they are so slow with only 3 cars, or the coffee is either amazing or terrible! Same with the food. 50% 50% if it’s gonna be a good morning or not and I come 6 out of 7 days a week. I also order online half of the time and half of the time I only get half of my order and I have to go and don’t have time to ask for the rest.!
Atmosphere: 4
Food: 1
Service: 1
Recommended dishes: Croissant, Munchkins Donut Hole Treats, Doughnut
Morning of 7/4/24–11:30-/ what in the world is going on in there?! Every single person in the drive-through was diverted to the parking lot to have their order brought out to them. 20 minutes later— nothing— have to go in and get it yourself. Order was wrong. Couldn’t even get order refunded or fixed. TONS of people working but no one is actually working , 4 customers in drive thru line. Someone come rescue this location.
Atmosphere: 1
Food: 1
Service: 1
Filthy dirty place , employees dont even care if there are customers,very slow
Atmosphere: 1
Food: 1
Service: 1
Customer service totally suck ! I seen customers walk in and out just because no one really taking care of them. Greedy owner cant hire more employees to make it work ?
Atmosphere: 1
Food: 1
Service: 1
They dont even deserve 1 star !!
They got my money but i never received my donuts , waited like an idiot for probably 25-30 minutes still no one there managed to throw them damn donuts in the box and pass them to me...useless
Atmosphere: 1
Food: 1
Service: 1
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