Dunkin'

3275 Keith Bridge Rd, Cumming
(678) 686-6312

Recent Reviews

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Debra Dorris

I just stopped by my local Dunkin Donuts and the two young men working were very sweet and helpful. It’s such a hard decision to make once you’re there but the boy who took my order guided me through the whole menu. The English muffin bacon egg and cheese was delightful, the coffee was hot and fresh, and the donuts were so soft and yummy!! Will always be going to this location😃!!

Atmosphere: 5

Food: 5

Service: 5

James Lindsey

Their manager against all conventional wisdom doesn't allow the chipotle hash browns wraps with the 5$ meal deal like every other location does.

You know, the new wrap that dunkin came out with at the same time as the $5 meal deal for ANY two wake up wraps and a coffee/tea

Yeah. Mental.

Atmosphere: 1

Food: 1

Service: 1

robert carrera

I typically don’t write reviews, but I have been coming to the same two Dunkin’ Donuts for over 10 years. Recently, the one on Keith Bridge Road, has been slacking. The customer service is terrible and the atmosphere is bad. Today they told me that they were cleaning the grills and couldn’t serve any food. I used to work at Dunkin’ Donuts when I was a teenager. Unless things have changed, then I am almost certain that they clean the grills after the store has closed. Very disappointed in the service here

Atmosphere: 1

Food: 1

Service: 1

Neva Cunard

Always a great experience when we go!! Medium mocha iced coffee

Atmosphere: 5

Food: 5

Service: 5

Sam Lynn

Clean and quiet.

Atmosphere: 5

Food: 5

Service: 5

James Wise

Always friendly and cheerful when it's way too early in the morning.

mike kruse

It's really too bad when you bring your small children in here for a donut and a coffee and are met with rudeness from Young teenage women that can't remember an order with three items because they don't listen and then throw your stuff on the counter without saying anything the manager here should be aware of this because this is not the first time we have seen this attitude we will not be coming back thanks Dunkin Donuts

Jack Sarfaty

Good place to eat in. Doughnuts are ok. Drinks are their calling card now.

Elena Sanchez-Curtis

Do not go on Sundays. The staff is unprepared to handle a busy morning; for instance, it took 30 min to prepare our food. We asked multiple times where the food was and were told it was being made. It didn't get made until we asked for a refund. The manager tossed our bag of food across the counter at us, after walking away from us when we asked for a refund.

Dore Dema

Coffee tasted old. Not the first time

Matthew Davis

Doughnuts were small and stale.

Sweet Candysoles

Rude workers

Service: 1

Gary Wasylenko

They seem to put drive-thru and walk-in orders ahead of delivery and online which causes drivers to lose time and money.
I have observed the drive-thru take 20 cars and the kitchen processed food when they tell me my delivery order is "on its way."

MiChelle Payne

Pitiful.
First, there was no one in line so I was surprised by how long it took to fill my small order of a turkey sausage egg and cheese croissant, hash browns and medium tea. I was hoping maybe that meant my food would be hot and fresh when I received it from the two teenaged boys working the drive thru who seemed terrified to speak to real humans and couldn't make eye contact.
Nope. What I did receive was near burnt hash browns that were both cold and greasy and tasted like salty soap and a very burnt croissant that was oddly cold and wet on the bottom center, as if the egg was previously frozen and didn't heat completely when they decided to re-toast a croissant that should have been thrown away.
I should have taken it back instead of attempting to eat it but by the time I had pulled the food from the bag, I was almost to the highway and I was starving. Hence the reason I stopped for food in the first place.
Lessons learned.

Atmosphere: 1

Food: 1

Service: 1

Magdalena Espinoza

In disbelief of the disrespect my parents faced for ordering a simple hot coffee…I’m glad I was witness because I would have never believed anyone could disrespect customers in that matter.

Atmosphere: 1

Food: 1

Service: 1

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