Om your biscuit and gravy you don't even give enough gravy for the biscuit not even close. On Hardees biscuit and gravy I have gravy left over.
Ginnette Moskowitz
I played the Monopoly game. I have not been able to redeem the food prizes. The app says the App exclusive deals are unavailable and to refresh. I have been emailing support. I just got a form letter saying they are available until the deadline and then will be removed. No assistance.
William Van Alstyne
When I visited the restaurant at 5707–13 Church Ave, Brooklyn, NY 11203, on November 18, 2025, at about 8:05 AM this morning, the manager on duty spoke to me in a rude and dismissive tone for no reason. While I was politely explaining something, she cut me off mid-sentence and said she “didn’t want to hear all that.” I did not argue and continued trying to order my food.
While I was ordering, she then accused me of wanting to argue with her. I responded politely and told her I did not want to argue with her at all. I simply came in as a customer to buy food. Her attitude was unprovoked, confrontational, and extremely unprofessional.
When I asked to speak to a supervisor, she told me she was the boss. When I asked for the general manager, she said the GM was not present.
The situation escalated when she used profanity and a racial slur toward me, calling me a “b*** a*** n***.” This was shocking, offensive, and completely unacceptable behavior from any employee, especially someone in a management role.
At no time did I raise my voice, disrespect her, or create any conflict. I did nothing to deserve this treatment. I was simply trying to order food and was verbally attacked.
I am requesting an immediate investigation into this matter and appropriate disciplinary action. Please follow up with me regarding this complaint.
Ellie Jimenez
Window Pick up guy: zero customer service I did reached out to customer service the same day it happened but obviously they didn't address the problem.
Atmosphere: 1
Food: 1
Service: 1
Ryan Woodall
Shows they still have the BTS tiny tan figures. I was hoping to get another/different one for my daughter. When I get the meal sorry no more. Some hello kitty crap. Would have been good to know before I ordered the happy meal that said your still giving them out. Plus no apple slices so I didn’t even get the whole meal.
Atmosphere: 3
Food: 3
Service: 2
Nasty Trends
Had to wait 30 minutes for 2 double cheeseburgers I ordered 10 minutes prior to getting there on my app.
Absolutely ridiculous wait time and disorganized chaotic inexperienced workers in your Marysville, WA location
Waited over 35 minutes for an order they handed to someone else. I don’t go to fast food already due to the low quality of food and high level of incompetent service, this ensures I’ll never come back.
Jerica Hopkins
Fresh food, the inside and bathrooms were really clean.
Atmosphere: 5
Food: 5
Service: 5
Carl Childree
Absolutely the worst service, speed and food when you do finally get it. Slow. Slower than a normal sit down restaurant. And I’m assuming nothing is going to be done about it since it’s been that way since they opened. Tired of giving it chances, not going back.
Om your biscuit and gravy you don't even give enough gravy for the biscuit not even close. On Hardees biscuit and gravy I have gravy left over.
I played the Monopoly game. I have not been able to redeem the food prizes. The app says the App exclusive deals are unavailable and to refresh. I have been emailing support. I just got a form letter saying they are available until the deadline and then will be removed. No assistance.
When I visited the restaurant at 5707–13 Church Ave, Brooklyn, NY 11203, on November 18, 2025, at about 8:05 AM this morning, the manager on duty spoke to me in a rude and dismissive tone for no reason. While I was politely explaining something, she cut me off mid-sentence and said she “didn’t want to hear all that.” I did not argue and continued trying to order my food. While I was ordering, she then accused me of wanting to argue with her. I responded politely and told her I did not want to argue with her at all. I simply came in as a customer to buy food. Her attitude was unprovoked, confrontational, and extremely unprofessional. When I asked to speak to a supervisor, she told me she was the boss. When I asked for the general manager, she said the GM was not present. The situation escalated when she used profanity and a racial slur toward me, calling me a “b*** a*** n***.” This was shocking, offensive, and completely unacceptable behavior from any employee, especially someone in a management role. At no time did I raise my voice, disrespect her, or create any conflict. I did nothing to deserve this treatment. I was simply trying to order food and was verbally attacked. I am requesting an immediate investigation into this matter and appropriate disciplinary action. Please follow up with me regarding this complaint.
Window Pick up guy: zero customer service
I did reached out to customer service the same day it happened but obviously they didn't address the problem.
Atmosphere: 1
Food: 1
Service: 1
Shows they still have the BTS tiny tan figures. I was hoping to get another/different one for my daughter. When I get the meal sorry no more. Some hello kitty crap. Would have been good to know before I ordered the happy meal that said your still giving them out. Plus no apple slices so I didn’t even get the whole meal.
Atmosphere: 3
Food: 3
Service: 2
Had to wait 30 minutes for 2 double cheeseburgers I ordered 10 minutes prior to getting there on my app.
Atmosphere: 1
Food: 4
Service: 1
一生人要辦一次的麥當勞生日會🎂 麥當勞姐姐帶領，現場玩遊戲氣氛一流 大人小朋友都開心🥳 #美林麥當勞
Absolutely ridiculous wait time and disorganized chaotic inexperienced workers in your Marysville, WA location Waited over 35 minutes for an order they handed to someone else. I don’t go to fast food already due to the low quality of food and high level of incompetent service, this ensures I’ll never come back.
Fresh food, the inside and bathrooms were really clean.
Atmosphere: 5
Food: 5
Service: 5
Absolutely the worst service, speed and food when you do finally get it.
Slow. Slower than a normal sit down restaurant. And I’m assuming nothing is going to be done about it since it’s been that way since they opened.
Tired of giving it chances, not going back.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Worst McDonald’s ever!
Food: 1
Service: 1
I go to Mc Donald’s often and your crew member Joy is so sweet! She needs a raise. Great customer service
Atmosphere: 5
Food: 5
Service: 5
Found hair in my nuggets and fries.
Atmosphere: 3
Food: 2
Service: 4
Person at driveby window could hardly be understood speaking broken English.
pedantic is as pedantic does. still a great place for parties, chat and chillout
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