I've been here twice and both times there has been a piece of hair in my Bundt cakes. I'm very disappointed in the experience I've had both times at this location.
Cherish Ebulu
I ordered a White Chocolate Raspberry Bundt and it was amazing. Premium service and delivery ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: White Chocolate Raspberry
Ann Chiang
Was so excited for the cake. But there’s hair in the red velvet cake I got for my husband’s
Atmosphere: 3
Food: 2
Service: 4
Derrick B.
Bought a second box of bundtinis just for the Reese's bundtinis and they were a huge disappointment. First ever disappointment from this place.
m d
I was excited to eat a Bundt Cake but I felt a bit disappointed with my favorite part of the cake, the frosting! I felt like the cake was half frosted than what I am used to. But the staff was friendly.
Atmosphere: 4
Food: 3
Service: 5
Recommended dishes: Cakes
Kris King
This is such a great, go to place to grab a cake or to get a gift for someone with their small cakes. I’ve never had a bad one… The food is very consistently good.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: White Chocolate Raspberry, Cakes, Red Velvet, Bundtlets
Brian H.
Came here to pick up a Bundt cake for a Christmas party and the result was great! Customer service was friendly and the ambiance of the store was cheerful and bright. Store was clean and overall I would say they have a good thing going. 5 stars and 2 thumbs up and a thank you to the staff for the delicious Bundt cake!
Liseteli Lubinda
Very pathetic service. Ordered a cake on Saturday. Drove down here and made an order specifically requesting that they provide me with a list of ingredients that show the cake was produced in a nut free environment. I show up two days later to pick up my order and ask them for the list requested. I just get a stare. I explain to the lady at the front desk that I specifically requested that list before I placed my order. I wouldn’t have made that order if they couldn’t provide me with this list. I get nothing from the front desk offer and the lady I believe was either the store owner or Manager. I got no apology, no nothing, just an offer to refund. What will I do with your refund an hour before my event. I should have stayed away from this place the moment I got a sense of poor customer service when making my order. I don’t want to infer anything, but I am tempted to think the dismissive behavior from those I encountered is premised on something not reflective of who we are as a society.
Deborah Small
Thank goodness the cakes are what brings you in because the customer service needs some work. Stopped into this location for the Pumpkin Spice, and the young lady could have cared less about helping us. This is the 4th location I've gone to, and the people working there are the worst. So, this will be my last time giving my money to a company that really doesn't do a good job in their hiring.
The best thing about joining their club is a FREE bday bundlet ?? Trying white chocolate ?raspberry ?
J LH
Don’t ever get a gender reveal cake from this place. These winners didn’t do anything inside the cake, they put a bright blue rattler on top of the cake with some paper to barely cover it up. My kids figured out it was a boy before I even took it out of the bag. Thanks for ruining this moment for us.
Lilly P
Young girl working the register today on 7/19/23 was the sweetest ever & so hardworking! <3
Candice
Could tell cake wasn’t fresh. Dates should be added to containers. You can’t buy individual little cakes either. Only one person and wanted two little different flavored cakes.
Sneha Jhanb
Yummy bundt cakes in variety of sizes and flavors, quick pick up for last minute cakes and decorations available. I would say the only minus point could be that they are closed on Sundays.
always a good experience!
Atmosphere: 5
Food: 5
Service: 5
I've been here twice and both times there has been a piece of hair in my Bundt cakes. I'm very disappointed in the experience I've had both times at this location.
I ordered a White Chocolate Raspberry Bundt and it was amazing. Premium service and delivery ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: White Chocolate Raspberry
Was so excited for the cake. But there’s hair in the red velvet cake I got for my husband’s
Atmosphere: 3
Food: 2
Service: 4
Bought a second box of bundtinis just for the Reese's bundtinis and they were a huge disappointment. First ever disappointment from this place.
I was excited to eat a Bundt Cake but I felt a bit disappointed with my favorite part of the cake, the frosting! I felt like the cake was half frosted than what I am used to. But the staff was friendly.
Atmosphere: 4
Food: 3
Service: 5
Recommended dishes: Cakes
This is such a great, go to place to grab a cake or to get a gift for someone with their small cakes. I’ve never had a bad one… The food is very consistently good.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: White Chocolate Raspberry, Cakes, Red Velvet, Bundtlets
Came here to pick up a Bundt cake for a Christmas party and the result was great! Customer service was friendly and the ambiance of the store was cheerful and bright. Store was clean and overall I would say they have a good thing going. 5 stars and 2 thumbs up and a thank you to the staff for the delicious Bundt cake!
Very pathetic service. Ordered a cake on Saturday. Drove down here and made an order specifically requesting that they provide me with a list of ingredients that show the cake was produced in a nut free environment. I show up two days later to pick up my order and ask them for the list requested. I just get a stare. I explain to the lady at the front desk that I specifically requested that list before I placed my order. I wouldn’t have made that order if they couldn’t provide me with this list. I get nothing from the front desk offer and the lady I believe was either the store owner or Manager. I got no apology, no nothing, just an offer to refund. What will I do with your refund an hour before my event. I should have stayed away from this place the moment I got a sense of poor customer service when making my order. I don’t want to infer anything, but I am tempted to think the dismissive behavior from those I encountered is premised on something not reflective of who we are as a society.
Thank goodness the cakes are what brings you in because the customer service needs some work. Stopped into this location for the Pumpkin Spice, and the young lady could have cared less about helping us. This is the 4th location I've gone to, and the people working there are the worst. So, this will be my last time giving my money to a company that really doesn't do a good job in their hiring.
Restaurantji Recommends
The best thing about joining their club is a FREE bday bundlet ?? Trying white chocolate ?raspberry ?
Don’t ever get a gender reveal cake from this place. These winners didn’t do anything inside the cake, they put a bright blue rattler on top of the cake with some paper to barely cover it up. My kids figured out it was a boy before I even took it out of the bag. Thanks for ruining this moment for us.
Young girl working the register today on 7/19/23 was the sweetest ever & so hardworking! <3
Could tell cake wasn’t fresh. Dates should be added to containers. You can’t buy individual little cakes either. Only one person and wanted two little different flavored cakes.
Yummy bundt cakes in variety of sizes and flavors, quick pick up for last minute cakes and decorations available. I would say the only minus point could be that they are closed on Sundays.