Zaxby's Chicken Fingers & Buffalo Wings
6020 Bethelview Rd, Cumming
(678) 513-0077
Recent Reviews
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Kasai (sorry for spelling) at the front running it by himself...doing a FANTASTIC job. He was fast, cirtious and kind with sooo many folks in line, ordering and picking up. He is just the perfect employee...one I would hire in a second. Well done!!!
BTW, I updated this from a prior visit a while ago where I gave only 1 star.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken
Great service!
Atmosphere: 5
Food: 5
Service: 5
Everything very good
Atmosphere: 5
Food: 5
Service: 5
Please Add seafood to the menu!!!
Everything was super salty. A couple pieces of our chicken strips were dry. The sandwich was okay.
Atmosphere: 4
Food: 2
Service: 5
Good food but slow sometimes
Atmosphere: 4
Food: 5
Service: 4
Food the chicken is always dry. Salad always wilted. I walked in with a burnt shrimp meal requesting it be remade. I was told “No” by the manager. Then I said it’s hard and they proceeded to remake at which point I requested a refund.
Service they seem to not speak English well enough to understand corrections or requests
Atmosphere tables are always dirty
Atmosphere: 1
Food: 1
Service: 1
Food and service good
Atmosphere: 5
Food: 5
Service: 5
Came to this location for the first time for a lunch break, and was very disappointed. First off I gave my order in the drive thru and specifically explained I wanted to swap the ranch that the meal comes with for a tongue torch sauce. This was not done, they still gave me ranch...I also asked for double butter on both sides of the toast, and why do I get? A piece of toast that was stale and only had butter on one side. It really sucks because the person taking my order even repeated it correctly. Then I get to pay and this location charges more for their food then some other locations, but about a dollar or so. My food was also placed in the bag upside down, plus the boneless chicken wings seemed very stale and hard, almost like they were precooked just to make the drive thru line go faster. Are you guys trying to win some type of competition for speed times, because they were rushing everyone through the drive thru. Take your time at your job and then maybe you'll have less mistakes!
Atmosphere: 3
Food: 1
Service: 1
Recommended dishes: Boneless Wings
Saxby evolved over the years. So goood.
Restaurantji Recommends
Drive through was super fast. Chicken fingers were awesome! I will keep going here and forget the hot mess at Popeyes across the street!
Food: 5
Service: 5
Our recent visit to Zaxby's, after a year, left much to be desired. Not only was our order missing multiple items, but the funnel cake was delivered in a broken and unappetizing state. To add to the inconvenience, I had to make an extra trip for caramel sauce. The salad, touted to be a highlight, fell short with missing toppings, leading to a disappointingly bland and dry experience. Overall, this revisit failed to meet our expectations, and we hope for improved service in the future.
Atmosphere: 1
Food: 1
Service: 1
Update: 01/13/24:
It’s happening every time, please use good quality food container, the containers burnt, at least you put the parchment paper and pack the food. It’s unhealthy.
I like their food but the to go box melted and sticker on the bread, they have to use good quality Togo boxes, these are scrap! Pack it in glad box.
Love the zensation salad.
Atmosphere: 5
Food: 5
Service: 5
First time eating here, was not impressed ! My chicken was barely warm, the fries had way too much seasoning on them, the toast/bread seemed old. The employees were very friendly. Maybe I should of ordered a sandwich?
Atmosphere: 5
Food: 2
Service: 5
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