All Brusters are not created equal. Moved to Dacula and was excited to get the white turtle after a long day of moving. Unfortantley there was no caramel and only three pecans in my pint. So disappointed compared to the Lilburn location.
Ginny
Briana's customer service is through the roof!
Punch One
I hope it's in the Buford area too.
Nick Weisensel
Amazing ice-cream and desserts
Juan Umanzor
The service here was amazing, I ordered two cakes last minute and an employee named Brianna was able to fulfill our order in the timely manner and correctly. I will definitely be coming back here!
Sir Felix Alex
The first Bruster's I've seen with a drive thru and it was a great experience! The drive thru was quite efficient and I didn't have a long wait despite when I entered the line it was already about 5 or 6 cars before me!! As always, the ice cream was da bomb and the drive thru Customer Service Attendant (Naomi) was very kind and pleasant!☺️
Lauren
The best place I went to ever since I was 4 perfect ice cream so delicious I recommend any cone or cup with chocolate ice cream with sprinkles.
Medina Hadzic
bruster’s has been a staple since i was a kid; moved away and this is the nearest one to me. first time here and i’m extremely disappointed with the customer service. respectfully, the woman working looked like she hated her life- not a single smile or warm welcome; in fact she barely talked. it seemed like she may have been working alone, which i understand is stressful, but not excusable in regards to mannerisms in customer service 😬
The employees were cool. Low energy, but helpful. The amenities at this location are great the covered seating the abundance of benches the fence. The physical location is fantastic.
However, this location lacks heavily in the flavor department. My Home brusters location has twice the amount of flavors available than whats offered here. I was surprised that the employee told me that the entire month of December. They did not make the gingerbread flavor yet it was advertised on the window, but they just put a sticky note over that said it was not available . I’ll keep it short and just say whoever determines the ice cream to be made needs to visit other locations and see what they are up against. I do not plan to return to this location anytime soon even though it’s right by a friend‘s house I will choose a location that I know has a better flavor selection and puts more effort into their flavor selection. I was so flabbergasted by the lack of flavors. I almost took a picture. I thought about it twice, maybe I should have haha. Hopefully the owners and managers see this and take action. I do not feel like the Brewsters franchise would be very excited to see the lack of flavor choices considering Brusters advertises 150 flavors.
Chuck Wolf
Always great service and great ice cream!
Natalie M
The writing on our son’s birthday cake is atrocious. The employee who wrote it clearly doesn’t know how to spell or capitalize a person’s name, and the letters are all over the place. I wish I could post a photo of the cake it’s the worst I’ve ever seen. Had I been the one to pick it up, I would have immediately asked for a new cake. It looks like a two-year-old wrote it. Very disappointed. 😔 $52 wasted.
Judy Browning
Pajama day !!!love the nanna pudding ice cream ....free ice cream for all today ...wear your PJ'S
Angela Hamlet
This Bruster give the best customer service! My girls request this location all the time.
All Brusters are not created equal. Moved to Dacula and was excited to get the white turtle after a long day of moving. Unfortantley there was no caramel and only three pecans in my pint. So disappointed compared to the Lilburn location.
Briana's customer service is through the roof!
I hope it's in the Buford area too.
Amazing ice-cream and desserts
The service here was amazing, I ordered two cakes last minute and an employee named Brianna was able to fulfill our order in the timely manner and correctly. I will definitely be coming back here!
The first Bruster's I've seen with a drive thru and it was a great experience! The drive thru was quite efficient and I didn't have a long wait despite when I entered the line it was already about 5 or 6 cars before me!! As always, the ice cream was da bomb and the drive thru Customer Service Attendant (Naomi) was very kind and pleasant!☺️
The best place I went to ever since I was 4 perfect ice cream so delicious I recommend any cone or cup with chocolate ice cream with sprinkles.
bruster’s has been a staple since i was a kid; moved away and this is the nearest one to me. first time here and i’m extremely disappointed with the customer service. respectfully, the woman working looked like she hated her life- not a single smile or warm welcome; in fact she barely talked. it seemed like she may have been working alone, which i understand is stressful, but not excusable in regards to mannerisms in customer service 😬
Yummy real ice cream!
The BEST Bruster's in metro Atlanta
Restaurantji Recommends
The employees were cool. Low energy, but helpful. The amenities at this location are great the covered seating the abundance of benches the fence. The physical location is fantastic.
However, this location lacks heavily in the flavor department. My Home brusters location has twice the amount of flavors available than whats offered here. I was surprised that the employee told me that the entire month of December. They did not make the gingerbread flavor yet it was advertised on the window, but they just put a sticky note over that said it was not available . I’ll keep it short and just say whoever determines the ice cream to be made needs to visit other locations and see what they are up against. I do not plan to return to this location anytime soon even though it’s right by a friend‘s house I will choose a location that I know has a better flavor selection and puts more effort into their flavor selection. I was so flabbergasted by the lack of flavors. I almost took a picture. I thought about it twice, maybe I should have haha. Hopefully the owners and managers see this and take action. I do not feel like the Brewsters franchise would be very excited to see the lack of flavor choices considering Brusters advertises 150 flavors.
Always great service and great ice cream!
The writing on our son’s birthday cake is atrocious. The employee who wrote it clearly doesn’t know how to spell or capitalize a person’s name, and the letters are all over the place. I wish I could post a photo of the cake it’s the worst I’ve ever seen. Had I been the one to pick it up, I would have immediately asked for a new cake. It looks like a two-year-old wrote it. Very disappointed. 😔 $52 wasted.
Pajama day !!!love the nanna pudding ice cream ....free ice cream for all today ...wear your PJ'S
This Bruster give the best customer service! My girls request this location all the time.
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