Kelly is unprofessional. Why is someone like her in the role she is ? Who hires these kind of people and give them titles ?? Quite the bitter experience it was dealing with her arrogance
Chris Bishop
Very friendly service very clean got our food very quick
Cassidy Fisher
This review is for the owner/management of this location. We love our local Chick-fil-a & its employees. But we have noticed that the heaters haven’t been working for a couple of months now….in the dead of winter. We were there this week & all of the employees standing outside were shivering trying to stay warm in freezing cold temperatures. Please do better & fix your heaters!
Atmosphere: 1
Food: 5
Service: 5
Brandon Yoo
I just went to pick up lunch thru Drive-thru, we came home eating them. When I almost finished my sandwich,unfortunately, I found a long piece of hair in the sandwich.I usually do not put this kind of thing in public, but, this felt little bit disappointed & uncomfortable. SAD!!
Atmosphere: 4
Food: 2
Service: 4
City Reviews By Kennedy
I usually expect better from Chick-fil-A, but this visit was underwhelming. I placed a mobile order for a simple #1 meal and 4 brownies… and ended up waiting quite a long time with no updates or communication from staff.
Unfortunately there was no acknowledgment of the delay, which made the experience feel impersonal, especially for a brand that usually prides itself on service. UPDATE: I wanted to give the location another chance, I want to thank chick fil a for coordinating a much smoother experience today 12/26/25 with mobile ordering. It’s so much more convenient when it’s easy to order thru app and the workers are able to acknowledge your order and keep customers happy and restaurant running smoothly! Looking forward for the continued service like always chick fil a 🔥
The food itself was fine once I finally got it, but the lack of urgency and customer care made this location feel like it’s slipping.
Hopefully, it was just an off day!
Would return, but definitely hoping for better service next time!
Atmosphere: 5
Food: 5
Service: 2
Liz Arriaza
Staff.. top tier, excellent service!! ITS 19 degrees outside and the manager/owner has employees outside taking orders at 530am. I’d like to see the owner stand out here and serve people in the cold. I promise you I’d rather or the through a screen.
Atmosphere: 5
Food: 5
Service: 5
Sanaa E
Ana is a amazing server. The employees were very funny and the food was delicious
Atmosphere: 5
Food: 5
Service: 5
S.M. L.
Came through the drive thru today (11/08/2025) around 2:55 PM. The girl with the brown hair in a pony tail working at the drive thru window has THE WORST customer service skills! She was extremely rude because the card reader wasn’t working and gave us an attitude because she had to scan our card more than once and we were not aware of the card reader having issues considering we used the card reader after we completed our order and the girl that took our order never mentioned the card reader being down. We get to the window and this little girl had the nerve to give us attitude….put her in the back…she has 0 customer service skills.
Atmosphere: 1
Food: 3
Service: 1
DORA STEWARD
They appear to hand pick their Amazing Customer Service representatives!! They are cheerful, knowledgeable, and efficient!! My Family loves this place!
Atmosphere: 5
Food: 5
Service: 5
Carla Smith
My husband and I came down here from Ohio to visit our son and his family. We took our grandson to chick fil a and everyone was so nice., especially Ana! She came over to check on us a couple of times... seeing our grandson is 14 months old. She even offered to get us refills. She also kept up with the dining room floors with the broom. Kuddos to you Ana !!!!!
Worst meal I've ever gotten from a Chick-Fil-A. Chicken and fires both tasted like they were made in old grease and over cooked.
Atmosphere: 3
Food: 1
Service: 3
Clink Sim
Not sure what happened but I think someone took a bite of my bread before I got my food
Atmosphere: 2
Food: 2
Service: 2
Dionka Barnes
Keep up the great work!!
Atmosphere: 5
Food: 5
Service: 5
M Law
The service was excellent and the staff were very kind, but I was really concerned during my visit. I brought my kids and we sat near the playhouse area, and I noticed what looked like a rat in that section. It made me feel unsafe and uncomfortable, especially with children around. Because of that, I don’t think I’d come back, even though the service itself was good.
Atmosphere: 2
Food: 3
Service: 2
Angel Doss
We had the BEST experience. Our son wanted to go to CFA for his fourth birthday. We decided to go to this location because they still have their play place (yay!). They treated him like royalty! They brought him (and his sister) a cow visor and stuffed cow 🐄 for his birthday. ❤️ Everyone was SO nice to him! They made him (and us) feel so special!
Kelly is unprofessional. Why is someone like her in the role she is ? Who hires these kind of people and give them titles ?? Quite the bitter experience it was dealing with her arrogance
Very friendly service very clean got our food very quick
This review is for the owner/management of this location. We love our local Chick-fil-a & its employees. But we have noticed that the heaters haven’t been working for a couple of months now….in the dead of winter. We were there this week & all of the employees standing outside were shivering trying to stay warm in freezing cold temperatures. Please do better & fix your heaters!
Atmosphere: 1
Food: 5
Service: 5
I just went to pick up lunch thru Drive-thru, we came home eating them. When I almost finished my sandwich,unfortunately, I found a long piece of hair in the sandwich.I usually do not put this kind of thing in public, but, this felt little bit disappointed & uncomfortable. SAD!!
Atmosphere: 4
Food: 2
Service: 4
I usually expect better from Chick-fil-A, but this visit was underwhelming. I placed a mobile order for a simple #1 meal and 4 brownies… and ended up waiting quite a long time with no updates or communication from staff.
Unfortunately there was no acknowledgment of the delay, which made the experience feel impersonal, especially for a brand that usually prides itself on service.
UPDATE: I wanted to give the location another chance, I want to thank chick fil a for coordinating a much smoother experience today 12/26/25 with mobile ordering. It’s so much more convenient when it’s easy to order thru app and the workers are able to acknowledge your order and keep customers happy and restaurant running smoothly! Looking forward for the continued service like always chick fil a 🔥
The food itself was fine once I finally got it, but the lack of urgency and customer care made this location feel like it’s slipping.
Hopefully, it was just an off day!
Would return, but definitely hoping for better service next time!
Atmosphere: 5
Food: 5
Service: 2
Staff.. top tier, excellent service!! ITS 19 degrees outside and the manager/owner has employees outside taking orders at 530am. I’d like to see the owner stand out here and serve people in the cold. I promise you I’d rather or the through a screen.
Atmosphere: 5
Food: 5
Service: 5
Ana is a amazing server.
The employees were very funny and the food was delicious
Atmosphere: 5
Food: 5
Service: 5
Came through the drive thru today (11/08/2025) around 2:55 PM. The girl with the brown hair in a pony tail working at the drive thru window has THE WORST customer service skills! She was extremely rude because the card reader wasn’t working and gave us an attitude because she had to scan our card more than once and we were not aware of the card reader having issues considering we used the card reader after we completed our order and the girl that took our order never mentioned the card reader being down. We get to the window and this little girl had the nerve to give us attitude….put her in the back…she has 0 customer service skills.
Atmosphere: 1
Food: 3
Service: 1
They appear to hand pick their Amazing Customer Service representatives!! They are cheerful, knowledgeable, and efficient!! My Family loves this place!
Atmosphere: 5
Food: 5
Service: 5
My husband and I came down here from Ohio to visit our son and his family.
We took our grandson to chick fil a and everyone was so nice., especially Ana! She came over to check on us a couple of times... seeing our grandson is 14 months old. She even offered to get us refills. She also kept up with the dining room floors with the broom.
Kuddos to you Ana !!!!!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Worst meal I've ever gotten from a Chick-Fil-A. Chicken and fires both tasted like they were made in old grease and over cooked.
Atmosphere: 3
Food: 1
Service: 3
Not sure what happened but I think someone took a bite of my bread before I got my food
Atmosphere: 2
Food: 2
Service: 2
Keep up the great work!!
Atmosphere: 5
Food: 5
Service: 5
The service was excellent and the staff were very kind, but I was really concerned during my visit. I brought my kids and we sat near the playhouse area, and I noticed what looked like a rat in that section. It made me feel unsafe and uncomfortable, especially with children around. Because of that, I don’t think I’d come back, even though the service itself was good.
Atmosphere: 2
Food: 3
Service: 2
We had the BEST experience. Our son wanted to go to CFA for his fourth birthday. We decided to go to this location because they still have their play place (yay!). They treated him like royalty! They brought him (and his sister) a cow visor and stuffed cow 🐄 for his birthday. ❤️ Everyone was SO nice to him! They made him (and us) feel so special!
Atmosphere: 5
Food: 5
Service: 5
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