Potato is not delicious at this location. Sometimes it is undercooked or overcooked. Patty is very small. We didn’t get what we ordered. This happened several times. The staffs are busy having chatting most of the time. Several table is dirty but nobody clean them.
Atmosphere: 2
Food: 1
Service: 2
Henry Eason
Not that busy but wait 20 minutes for my food. Burgers were good but the fries were not fresh.
Atmosphere: 4
Food: 4
Service: 3
Jim Herren
Wrong order and took 15 min. to get our order.
Atmosphere: 4
Food: 4
Service: 3
D. Labbe
Great burgers. Staff was very friendly and helpful.
Stopped at this location on a trip. The best service and professionalism I found in a long time. Also very clean.
Issac Palmer
Great food, quick to serve. Clean
Atmosphere: 3
Food: 5
Service: 5
Kayla K
I don’t know what happened a few months ago the quality at this Five guys was really good. The food would be so fresh And flavorful. Recently, the quality has went down drastically each time I’ve ordered from this five guys. No flavor food is not fresh, It’s just not giving what it used to give.
Yuki Nakamoto
I usually like this place but this time, I got my food to go and my French fries were not up to their usual standards. They did not taste fresh and were not hot. The burgers were good.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Bacon Cheeseburger
renee
I had a truly disturbing experience at Five Guys today that left me shocked and extremely disappointed. While waiting for my order, I watched a fly land directly on a piece of meat that the staff member was preparing. What’s worse is that the staff saw me witness this. Despite this, she proceeded to assemble and wrap the burger as if nothing had happened.
It wasn’t until I spoke up and said I would not be accepting that burger that she finally threw it away. At that point, she looked at me and casually said, “Oh, this is yours,” as if it were just a minor oversight. She did offer a quick apology after seeing the clear dismay and disgust on my face, but the fact that she was going to serve it in the first place is unacceptable.
This experience raised serious concerns about hygiene and food safety at this location. It’s one thing to have a fly in the environment which can happen but it’s another to knowingly serve contaminated food and only discard it when a customer refuses it. I urge management to better train staff on basic food safety standards and to take sanitation and customer health seriously. Please be more mindful. This was incredibly off-putting and disappointing from a brand I used to enjoy.
Atmosphere: 2
Food: 2
Service: 1
Roxie Carroll
The hamburgers were not as good as they use to be. They were thin and dry. Ff were good, however. The music was too loud to have any conversation. Very disappointed.
I was wanting to try this for a very long time and very disappointing. For spending $50+ on 3 burgers, 1 drink and 1 fries to share I would expect amazing. No, cheese was still cold, not melted, like it was an after thought and bland. There was no happy food dance, save your money, go get a burger that comes with fries. No we will never come back. I've had much better burgers.
Atmosphere: 3
Food: 1
Service: 1
Lizzy Smith
They get our food wrong often, it’s expensive and always a long wait.
Lizzy
They get our food wrong often, it’s expensive and always a long wait.
a
Love the place, i think this is the best five guys place. Food is delicious and good employees were nice especially McKenna, she was so helpful and kind. Love it.
Potato is not delicious at this location. Sometimes it is undercooked or overcooked. Patty is very small. We didn’t get what we ordered. This happened several times. The staffs are busy having chatting most of the time. Several table is dirty but nobody clean them.
Atmosphere: 2
Food: 1
Service: 2
Not that busy but wait 20 minutes for my food. Burgers were good but the fries were not fresh.
Atmosphere: 4
Food: 4
Service: 3
Wrong order and took 15 min. to get our order.
Atmosphere: 4
Food: 4
Service: 3
Great burgers. Staff was very friendly and helpful.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Cheeseburger, Hamburger, Bacon Cheeseburger
Stopped at this location on a trip. The best service and professionalism I found in a long time. Also very clean.
Great food, quick to serve. Clean
Atmosphere: 3
Food: 5
Service: 5
I don’t know what happened a few months ago the quality at this Five guys was really good. The food would be so fresh And flavorful. Recently, the quality has went down drastically each time I’ve ordered from this five guys. No flavor food is not fresh, It’s just not giving what it used to give.
I usually like this place but this time, I got my food to go and my French fries were not up to their usual standards. They did not taste fresh and were not hot. The burgers were good.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Bacon Cheeseburger
I had a truly disturbing experience at Five Guys today that left me shocked and extremely disappointed. While waiting for my order, I watched a fly land directly on a piece of meat that the staff member was preparing. What’s worse is that the staff saw me witness this. Despite this, she proceeded to assemble and wrap the burger as if nothing had happened.
It wasn’t until I spoke up and said I would not be accepting that burger that she finally threw it away. At that point, she looked at me and casually said, “Oh, this is yours,” as if it were just a minor oversight. She did offer a quick apology after seeing the clear dismay and disgust on my face, but the fact that she was going to serve it in the first place is unacceptable.
This experience raised serious concerns about hygiene and food safety at this location. It’s one thing to have a fly in the environment which can happen but it’s another to knowingly serve contaminated food and only discard it when a customer refuses it. I urge management to better train staff on basic food safety standards and to take sanitation and customer health seriously. Please be more mindful. This was incredibly off-putting and disappointing from a brand I used to enjoy.
Atmosphere: 2
Food: 2
Service: 1
The hamburgers were not as good as they use to be. They were thin and dry. Ff were good, however. The music was too loud to have any conversation. Very disappointed.
Atmosphere: 2
Food: 2
Service: 5
Restaurantji Recommends
I was wanting to try this for a very long time and very disappointing. For spending $50+ on 3 burgers, 1 drink and 1 fries to share I would expect amazing. No, cheese was still cold, not melted, like it was an after thought and bland. There was no happy food dance, save your money, go get a burger that comes with fries. No we will never come back. I've had much better burgers.
Atmosphere: 3
Food: 1
Service: 1
They get our food wrong often, it’s expensive and always a long wait.
They get our food wrong often, it’s expensive and always a long wait.
Love the place, i think this is the best five guys place. Food is delicious and good employees were nice especially McKenna, she was so helpful and kind. Love it.
It was good
Loading...