I have ordered a pizza here every Friday for at least 3 years but tonight I ordered and waited an hour, I called but they couldn’t find my order. Manager said she wouldn’t send one for free but would take $5 off. Unacceptable! I waited an hour and a half to be told that she would NEVER deliver to me EVER again! ?!?!?! I hope you get fired so I can continue to order and I’ll be on the phone with Corporate Monday morning. I hope Corporate removes you quickly because I tip the drivers well and I’ve been loyal for a long time! What you did tonight was just immature and a very poor business decision.
Alexis Phipps
Easy service & good pizza. Really liked the chicken specialty pizza with fresh tomatoes and onions.
Sydney Benton
Just left this location. The manager went off on my via phone because I mistakenly put in an order at the wrong location. He was rude and demeaning. I asked for the corporate number and he refused to give it to me stating that they are not allowed to give out the info.
Carlos c
Do not I repeat do not waste your time there. This was the worst experience I've ever had. What's the point when you order online and they don't call or email you back when it's ready. Then they had the audacity for a tip after I picked it up. Food was good that's was it but service sucks. Was better off going .to Riverside down the street. How can you charge 11.99 for a small when you can get a large else were for 6 or 7 bucks????? Not going back .
Unnati
You can tell when some of these other reviews are BOGUS because people have too much time on their hands to complain about every small thing!! This was some of the BEST PIZZA and service I’ve ever had! Definitely will be coming back and recommend!
Jaime Martinez
Thanks to the amazing driver who delivered our pizza to the wrong house we probably never order again from Marcus so sad they can make a simple delivered accurate and don’t event bother to offer the wrong pizza and give a credit to next order I don’t think that’s a good way to keep customers happy we there service .
Zac Carroll
Good fast food pizza
Brandon Holt
Policy differs from Marcos corporate and they do not let you know until you are getting your pizza.
Chris Barr
I don’r know about the service but Marco’s has the best wings ever!!!! The plain wings and the garlic sauce are fire!!!!
Atmosphere: 3
Food: 5
Service: 5
Dekera Bastian Gordon
Ordered two large pizzas, one was burnt in the middle. Called and was asked to send a pic. After sending the pic, I was then told that is how there pizzas come. I have ordered Marco's many times so that did not make sense. I was then transferred to a woman who was so rude and argued that the pizza didn't look burnt to her. I am the paying customer and she didn't have to eat it. I asked for a credit she refused and said I was probably still going to eat it. This place is just bottom of the barrel. Spend your money elsewhere.
Well, my experience last night was awesome. The pizza was fabulous. I got two pepperoni and two blue cheese and two ranch and I always love Marco so you guys are amazing.
Atmosphere: 5
Food: 5
Service: 5
Katherine Cornejo
The man who I assume is the owner is so unprofessional. He was yelling at a lady and started making her cry not only in front of staff but the whole store! I can only imagine how the other employees are treated. The food price and quality is not even worth the spend. Seriously, there is a Dominos right next door, spend your money there instead. The entitlement is crazy to me. The other customers and I were looking at each other in shock the whole time. Never again will I go here. Owner, DO BETTER! Stop treating your employees like they are trash.
Karupska Alvarez
Nice place, my boyfriend' kids love Marcos pizza.. especially pepperoni
Atmosphere: 5
Food: 5
Service: 5
Nandni Patel
Amazing food and great customer service. UNLIKE all the other reviews!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Vegetarian Pizza
Mac Mellz
I would like to write this place a negative one if possible just a horrible franchise in the town. They don’t deserve to be here. Honestly bad customer service overpriced, slow I mean, what else can you ask for just milk in the people of Dacula bottom line my suggestion, pack up and go
I have ordered a pizza here every Friday for at least 3 years but tonight I ordered and waited an hour, I called but they couldn’t find my order. Manager said she wouldn’t send one for free but would take $5 off. Unacceptable! I waited an hour and a half to be told that she would NEVER deliver to me EVER again! ?!?!?! I hope you get fired so I can continue to order and I’ll be on the phone with Corporate Monday morning. I hope Corporate removes you quickly because I tip the drivers well and I’ve been loyal for a long time! What you did tonight was just immature and a very poor business decision.
Easy service & good pizza. Really liked the chicken specialty pizza with fresh tomatoes and onions.
Just left this location. The manager went off on my via phone because I mistakenly put in an order at the wrong location. He was rude and demeaning. I asked for the corporate number and he refused to give it to me stating that they are not allowed to give out the info.
Do not I repeat do not waste your time there. This was the worst experience I've ever had. What's the point when you order online and they don't call or email you back when it's ready. Then they had the audacity for a tip after I picked it up. Food was good that's was it but service sucks. Was better off going .to Riverside down the street. How can you charge 11.99 for a small when you can get a large else were for 6 or 7 bucks????? Not going back .
You can tell when some of these other reviews are BOGUS because people have too much time on their hands to complain about every small thing!! This was some of the BEST PIZZA and service I’ve ever had! Definitely will be coming back and recommend!
Thanks to the amazing driver who delivered our pizza to the wrong house we probably never order again from Marcus so sad they can make a simple delivered accurate and don’t event bother to offer the wrong pizza and give a credit to next order I don’t think that’s a good way to keep customers happy we there service .
Good fast food pizza
Policy differs from Marcos corporate and they do not let you know until you are getting your pizza.
I don’r know about the service but Marco’s has the best wings ever!!!! The plain wings and the garlic sauce are fire!!!!
Atmosphere: 3
Food: 5
Service: 5
Ordered two large pizzas, one was burnt in the middle. Called and was asked to send a pic. After sending the pic, I was then told that is how there pizzas come. I have ordered Marco's many times so that did not make sense. I was then transferred to a woman who was so rude and argued that the pizza didn't look burnt to her. I am the paying customer and she didn't have to eat it. I asked for a credit she refused and said I was probably still going to eat it. This place is just bottom of the barrel. Spend your money elsewhere.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Well, my experience last night was awesome. The pizza was fabulous. I got two pepperoni and two blue cheese and two ranch and I always love Marco so you guys are amazing.
Atmosphere: 5
Food: 5
Service: 5
The man who I assume is the owner is so unprofessional. He was yelling at a lady and started making her cry not only in front of staff but the whole store! I can only imagine how the other employees are treated. The food price and quality is not even worth the spend. Seriously, there is a Dominos right next door, spend your money there instead. The entitlement is crazy to me. The other customers and I were looking at each other in shock the whole time. Never again will I go here. Owner, DO BETTER! Stop treating your employees like they are trash.
Nice place, my boyfriend' kids love Marcos pizza.. especially pepperoni
Atmosphere: 5
Food: 5
Service: 5
Amazing food and great customer service. UNLIKE all the other reviews!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Vegetarian Pizza
I would like to write this place a negative one if possible just a horrible franchise in the town. They don’t deserve to be here. Honestly bad customer service overpriced, slow I mean, what else can you ask for just milk in the people of Dacula bottom line my suggestion, pack up and go
Atmosphere: 1
Food: 1
Service: 1
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