Super slow! The drive thru was dragggggedddd. They didn’t make my drink right, not even the second time 😒😒 LAZY STAFF
Nikkitris Jones
Always a great experience with amazing customer service!! I can never get enough of this place!!
Meghan Johnson
Friendly and quick staff! Our breakfast food items were warmed and iced coffee was delicious! Always appreciate the special touches, loved the surprise hearts today ♥️
Chris Lehman
Server took our order for regular plain coffee. Other patrons ordered complicated coffees and were given their orders promptly. The drive thru was busy and our server went there to wait on customers. For some unknown reason, no ticket was generated for our order. One of the other staff finally asked what I was waiting for and prepared our coffee. The first staff should have prepared our order since the machine was located direct behind the register. More staff should have been on hand.
C W
Rudest customer service I've experienced at a Starbucks yet. I had been inside doing work for maybe 5 minutes and a worker came to kick me out because I hadn't purchased anything. I planned to buy a drink, and don't mind that I have to purchase something, but it had only been 5 minutes before she asked me to leave in front of the whole store (while the other workers just stared and laughed). I will not be back. Don't waste your money here. They don't deserve it.
Elizabeth Mathews
Every time I go to this Starbucks, it’s slow. I always mobile order 20 minutes ahead of when I arrive. That’s totally different from today. I arrive with two kids in tow, place my order, pay via mobile app, and then sit and wait for our food. After waiting 20 minutes, I go back and asking about our order. Come to find out, they cancelled my order. Apparently my mobile app was $1 short, had no idea, just ordered and paid. The cashier was just going to void $1 off my order (again, had no idea), but when she went to (assuming manager), the manager said that wasn’t allowed and just cancelled my order. Instead of telling me, I waited 20 minutes just to find out my order had been voided instead of just telling me my app was $1 short. I would have paid it, I just didn’t know. Horrible beyond horrible customer service.
Maricarmen Armijos
It is a very small space and the breads are cold.
Andrea E T
3rd time stopping by and nobody will pay attention to get your order …..
rebeca Cristea
i go to starbucks on a literal weekly basis. this is the worse starbucks ever lol. how are you gonna not acknowledge me when i come in and im asking for my sandwich, go on to tell me your out of what i ordered (website didn’t say nothing). giving me attitude like girl MY sandwich i payed for is missing and you’re gonna be mad at me??? when i got my new sandwich they literally threw it in there and half of my sandwich was in a diff place in the baggy (it didn’t even look like a sandwich). idk do your job dude. and my drink was 1/4 filled…. absolutely ridiculous. my order was $15 for WHAT??? crappy and terrible service 🤢🤢🤢🤢🤢🤮🤮🤮🤮🤮
Elisabeth
Good starbucks! A little slow sometimes but food and drinks are perfect!
Grace should not be a manager anywhere literally talking over her employees on the drive-through intercom screaming at customers - literally, her voice is three times louder than everybody else is on the microphone - & don’t tell her because if you do you’ll be refused a drink after she has already assured what size you want of your drink and make sure she has the correct order down. She’ll then refuse service to you. She hasn’t quite yet gotten the passive aggressive attitude down. I think that Starbucks needs to look into finding a new manager for this location! Especially considering this USED to be a great location when I lived here a little over 3 years ago.
Atmosphere: 1
Food: 1
Service: 1
Sarah Spinelli
On walking in, I was so impressed with how clean the store was and incredibly well organized. The bathroom also was spotless and one of the best Starbucks bathrooms I’ve seen in a long time. The staff was operating seamlessly despite it being a very busy holiday weekend. Drinks and food were served in a timely manner and every “partner” on staff was cheerful and polite (despite several rude customers who had the audacity to swear and curse at them). Amazing Starbucks location and if I’m ever in this area in the future, I’ll prioritize coming here.
Atmosphere: 5
Food: 5
Service: 5
Valerie Benson
Customer service was very poor at this location.
Atmosphere: 3
Food: 5
Service: 2
Han Ho
horrible, unacceptable and horrible customer service. Very slow, they don’t care about walk ins ppl and doordash orders. Makes me wait 40 minutes like wth?
Ken P
Great same at any Starbucks! Great service and product
Super slow! The drive thru was dragggggedddd. They didn’t make my drink right, not even the second time 😒😒 LAZY STAFF
Always a great experience with amazing customer service!! I can never get enough of this place!!
Friendly and quick staff! Our breakfast food items were warmed and iced coffee was delicious! Always appreciate the special touches, loved the surprise hearts today ♥️
Server took our order for regular plain coffee. Other patrons ordered complicated coffees and were given their orders promptly. The drive thru was busy and our server went there to wait on customers. For some unknown reason, no ticket was generated for our order. One of the other staff finally asked what I was waiting for and prepared our coffee. The first staff should have prepared our order since the machine was located direct behind the register. More staff should have been on hand.
Rudest customer service I've experienced at a Starbucks yet. I had been inside doing work for maybe 5 minutes and a worker came to kick me out because I hadn't purchased anything. I planned to buy a drink, and don't mind that I have to purchase something, but it had only been 5 minutes before she asked me to leave in front of the whole store (while the other workers just stared and laughed). I will not be back. Don't waste your money here. They don't deserve it.
Every time I go to this Starbucks, it’s slow. I always mobile order 20 minutes ahead of when I arrive. That’s totally different from today. I arrive with two kids in tow, place my order, pay via mobile app, and then sit and wait for our food. After waiting 20 minutes, I go back and asking about our order. Come to find out, they cancelled my order. Apparently my mobile app was $1 short, had no idea, just ordered and paid. The cashier was just going to void $1 off my order (again, had no idea), but when she went to (assuming manager), the manager said that wasn’t allowed and just cancelled my order. Instead of telling me, I waited 20 minutes just to find out my order had been voided instead of just telling me my app was $1 short. I would have paid it, I just didn’t know. Horrible beyond horrible customer service.
It is a very small space and the breads are cold.
3rd time stopping by and nobody will pay attention to get your order …..
i go to starbucks on a literal weekly basis. this is the worse starbucks ever lol. how are you gonna not acknowledge me when i come in and im asking for my sandwich, go on to tell me your out of what i ordered (website didn’t say nothing). giving me attitude like girl MY sandwich i payed for is missing and you’re gonna be mad at me??? when i got my new sandwich they literally threw it in there and half of my sandwich was in a diff place in the baggy (it didn’t even look like a sandwich). idk do your job dude. and my drink was 1/4 filled…. absolutely ridiculous. my order was $15 for WHAT??? crappy and terrible service 🤢🤢🤢🤢🤢🤮🤮🤮🤮🤮
Good starbucks! A little slow sometimes but food and drinks are perfect!
Restaurantji Recommends
Grace should not be a manager anywhere literally talking over her employees on the drive-through intercom screaming at customers - literally, her voice is three times louder than everybody else is on the microphone - & don’t tell her because if you do you’ll be refused a drink after she has already assured what size you want of your drink and make sure she has the correct order down. She’ll then refuse service to you. She hasn’t quite yet gotten the passive aggressive attitude down. I think that Starbucks needs to look into finding a new manager for this location! Especially considering this USED to be a great location when I lived here a little over 3 years ago.
Atmosphere: 1
Food: 1
Service: 1
On walking in, I was so impressed with how clean the store was and incredibly well organized. The bathroom also was spotless and one of the best Starbucks bathrooms I’ve seen in a long time. The staff was operating seamlessly despite it being a very busy holiday weekend. Drinks and food were served in a timely manner and every “partner” on staff was cheerful and polite (despite several rude customers who had the audacity to swear and curse at them). Amazing Starbucks location and if I’m ever in this area in the future, I’ll prioritize coming here.
Atmosphere: 5
Food: 5
Service: 5
Customer service was very poor at this location.
Atmosphere: 3
Food: 5
Service: 2
horrible, unacceptable and horrible customer service. Very slow, they don’t care about walk ins ppl and doordash orders. Makes me wait 40 minutes like wth?
Great same at any Starbucks! Great service and product
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Caramel Macchiato
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