My drinks are usually right but if you order through the drive-thru before you drive away taste your drink 3 times I've had to drink labels right but made wrong but they politely fix it
Atmosphere: 5
Food: 4
Service: 5
Ali Ali
Vanessa provided outstanding service efficient, and genuinely cared about making sure everything went well.
Atmosphere: 5
Food: 5
Service: 5
Yasmin Brito
Why is it you pay for the coffee and they don’t fill up the cup. Plus they take forever
Atmosphere: 2
Service: 2
Katrina AV
The drive through was long and it moved quickly
Lewis1 Chan
Same darn old Starbucks service even with new CEO, waited 15 minutes for drinks orders, pathetic service
Atmosphere: 1
Food: 1
Service: 1
Rey Xan
Been coming to this Starbucks for a while now and never had any problems until today. Was met with NASTY customer service and being rushed off the mic when I simply wanted an ice water. Was told I had to make a purchase in order to get a water but never in my MONTHS of coming here had to do so. When I ask to speak to a manager she shut me down as well. Her name is Morgan and is just as nasty as her coworkers and her teeth. Won’t EVER be coming back to this location. PLEAVE AVOID!!!
Atmosphere: 1
Service: 1
Dana Davidson
I’ll be honest—when our Starbucks first opened, the greetings weren’t always the warmest. But then they hired Deon. 🙌
As someone who probably goes through that drive-thru more often than I should, I can tell you—he’s a game-changer. Every morning, he greets me—“Good morning, Dana!”—making it a point to recognize me, see me, and make me feel like a valued customer who wants to come back.
He turns my sleepy mornings into happy ones, every single time. If you haven’t experienced a Deon morning, you need to.
Atmosphere: 5
Food: 5
Service: 5
Francisco Juarez
My drink was half full with my actually drink the rest was ice to the top
Atmosphere: 2
Food: 1
Service: 2
Mrs_ Eccleston0515
Unfortunately, the service at this location is very disappointing. The baristas struggle to take orders efficiently, often asking customers to repeat themselves and interrupting mid-order. To then prompt for a tip under those circumstances feels inappropriate. I won’t be returning to this location.
I had a barista named Soso at this location last week who showed exceptional customer service skills. Thank you for choosing to be helpful and kind!
Food: 3
Service: 5
yingyue fan
I had a really disappointing experience at Starbucks this morning. I walked in planning to study and order something, and I had just sat down literally no more than two minutes. When a barista with purple hair came over and told me, “You have to order something to stay here. I hate it when people don’t order.” Her tone was rude and unprofessional. It was completely inappropriate to make assumptions and speak to a customer that way, especially when I hadn’t even had time to look at the menu yet. I left feeling disrespected and frankly shocked. Starbucks is a global brand, and I expect better training and standards from its staff. In the service industry, attitude and respect toward customers matter just as much as the product, and in this case, both were lacking. I hope management takes this seriously, because this kind of behavior drives customers away.
hanwen fan
I was about to order coffee on my phone, but one of the staff came up and told me I had to order something or I couldn't stay! Her attitude was very unfriendly and I had only been seated for 5 minutes!
My drinks are usually right but if you order through the drive-thru before you drive away taste your drink 3 times I've had to drink labels right but made wrong but they politely fix it
Atmosphere: 5
Food: 4
Service: 5
Vanessa provided outstanding service efficient, and genuinely cared about making sure everything went well.
Atmosphere: 5
Food: 5
Service: 5
Why is it you pay for the coffee and they don’t fill up the cup. Plus they take forever
Atmosphere: 2
Service: 2
The drive through was long and it moved quickly
Same darn old Starbucks service even with new CEO, waited 15 minutes for drinks orders, pathetic service
Atmosphere: 1
Food: 1
Service: 1
Been coming to this Starbucks for a while now and never had any problems until today. Was met with NASTY customer service and being rushed off the mic when I simply wanted an ice water. Was told I had to make a purchase in order to get a water but never in my MONTHS of coming here had to do so. When I ask to speak to a manager she shut me down as well. Her name is Morgan and is just as nasty as her coworkers and her teeth. Won’t EVER be coming back to this location. PLEAVE AVOID!!!
Atmosphere: 1
Service: 1
I’ll be honest—when our Starbucks first opened, the greetings weren’t always the warmest.
But then they hired Deon. 🙌
As someone who probably goes through that drive-thru more often than I should, I can tell you—he’s a game-changer. Every morning, he greets me—“Good morning, Dana!”—making it a point to recognize me, see me, and make me feel like a valued customer who wants to come back.
He turns my sleepy mornings into happy ones, every single time.
If you haven’t experienced a Deon morning, you need to.
Atmosphere: 5
Food: 5
Service: 5
My drink was half full with my actually drink the rest was ice to the top
Atmosphere: 2
Food: 1
Service: 2
Unfortunately, the service at this location is very disappointing. The baristas struggle to take orders efficiently, often asking customers to repeat themselves and interrupting mid-order. To then prompt for a tip under those circumstances feels inappropriate. I won’t be returning to this location.
Atmosphere: 2
Service: 1
I got my birthday gift
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Very nice Starbucks. Very friendly ataff
Atmosphere: 5
Food: 4
Service: 5
I had a barista named Soso at this location last week who showed exceptional customer service skills.
Thank you for choosing to be helpful and kind!
Food: 3
Service: 5
I had a really disappointing experience at Starbucks this morning. I walked in planning to study and order something, and I had just sat down literally no more than two minutes. When a barista with purple hair came over and told me, “You have to order something to stay here. I hate it when people don’t order.” Her tone was rude and unprofessional. It was completely inappropriate to make assumptions and speak to a customer that way, especially when I hadn’t even had time to look at the menu yet. I left feeling disrespected and frankly shocked. Starbucks is a global brand, and I expect better training and standards from its staff. In the service industry, attitude and respect toward customers matter just as much as the product, and in this case, both were lacking. I hope management takes this seriously, because this kind of behavior drives customers away.
I was about to order coffee on my phone, but one of the staff came up and told me I had to order something or I couldn't stay! Her attitude was very unfriendly and I had only been seated for 5 minutes!
Service: 1
Nice place
Atmosphere: 4
Food: 5
Service: 5
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