I am disappointed. The drive thru barista gave me my drink with coffee all over her fingers and my cup of coffee which was absolutely disgusting. Then my drink was not made correctly so i went inside and i didnt like the feeling of the store or the baristas, they are not welcoming. I gladly took a refund. Never coming back.
Atmosphere: 1
Food: 1
Service: 1
Terrace Anderson
Joshua the manager went above and beyond to make things right. Great customer service
Atmosphere: 4
Food: 4
Service: 5
Kukeng'A Kamau
very impolite baristas. my drink was made wrong, and when i tried to ask for a remake, the barista ignored me and pretended i wasn’t in front of her. i had to wait for someone coming from their break to help me. which isn’t fair to them, as they were not aware of the situation. i rarely come to this location, but when i do it’s usually a bad experience. it used to be great coming when i worked at the publix nearby, but whatever staff changes that happened in the last year has really brought down the vibes. id rather drive past this one to go to the starbucks on harbins rd or even go to dunkin.
Atmosphere: 2
Food: 1
Service: 1
Yesika Portillo
The only SB location where I enjoy my latte. They always make it perfect <3
I came there and tried a matcha drink I didn’t enjoy it and the Starbucks work was very funny and made my experience even better and allowed me to get another drink I didn’t get his name but he has a pony tail very nice worker !
R B
The new holiday ice latte was delicious.
Atmosphere: 5
Food: 5
Service: 5
Ella Gray
U got to go
Stef Zook
My drinks are usually right but if you order through the drive-thru before you drive away taste your drink 3 times I've had to drink labels right but made wrong but they politely fix it
Atmosphere: 5
Food: 4
Service: 5
Ali Ali
Vanessa provided outstanding service efficient, and genuinely cared about making sure everything went well.
Why is it you pay for the coffee and they don’t fill up the cup. Plus they take forever
Atmosphere: 2
Service: 2
Katrina AV
The drive through was long and it moved quickly
Lewis1 Chan
Same darn old Starbucks service even with new CEO, waited 15 minutes for drinks orders, pathetic service
Atmosphere: 1
Food: 1
Service: 1
Rey Xan
Been coming to this Starbucks for a while now and never had any problems until today. Was met with NASTY customer service and being rushed off the mic when I simply wanted an ice water. Was told I had to make a purchase in order to get a water but never in my MONTHS of coming here had to do so. When I ask to speak to a manager she shut me down as well. Her name is Morgan and is just as nasty as her coworkers and her teeth. Won’t EVER be coming back to this location. PLEAVE AVOID!!!
Atmosphere: 1
Service: 1
Dana Davidson
I’ll be honest—when our Starbucks first opened, the greetings weren’t always the warmest. But then they hired Deon. 🙌
As someone who probably goes through that drive-thru more often than I should, I can tell you—he’s a game-changer. Every morning, he greets me—“Good morning, Dana!”—making it a point to recognize me, see me, and make me feel like a valued customer who wants to come back.
He turns my sleepy mornings into happy ones, every single time. If you haven’t experienced a Deon morning, you need to.
I am disappointed. The drive thru barista gave me my drink with coffee all over her fingers and my cup of coffee which was absolutely disgusting. Then my drink was not made correctly so i went inside and i didnt like the feeling of the store or the baristas, they are not welcoming. I gladly took a refund. Never coming back.
Atmosphere: 1
Food: 1
Service: 1
Joshua the manager went above and beyond to make things right. Great customer service
Atmosphere: 4
Food: 4
Service: 5
very impolite baristas. my drink was made wrong, and when i tried to ask for a remake, the barista ignored me and pretended i wasn’t in front of her. i had to wait for someone coming from their break to help me. which isn’t fair to them, as they were not aware of the situation. i rarely come to this location, but when i do it’s usually a bad experience. it used to be great coming when i worked at the publix nearby, but whatever staff changes that happened in the last year has really brought down the vibes. id rather drive past this one to go to the starbucks on harbins rd or even go to dunkin.
Atmosphere: 2
Food: 1
Service: 1
The only SB location where I enjoy my latte. They always make it perfect <3
Atmosphere: 5
Food: 5
Service: 5
Coffee was not as I ordered. Sandwich was rubbery
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Crispy Grilled Cheese Sandwich
I came there and tried a matcha drink I didn’t enjoy it and the Starbucks work was very funny and made my experience even better and allowed me to get another drink I didn’t get his name but he has a pony tail very nice worker !
The new holiday ice latte was delicious.
Atmosphere: 5
Food: 5
Service: 5
U got to go
My drinks are usually right but if you order through the drive-thru before you drive away taste your drink 3 times I've had to drink labels right but made wrong but they politely fix it
Atmosphere: 5
Food: 4
Service: 5
Vanessa provided outstanding service efficient, and genuinely cared about making sure everything went well.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Why is it you pay for the coffee and they don’t fill up the cup. Plus they take forever
Atmosphere: 2
Service: 2
The drive through was long and it moved quickly
Same darn old Starbucks service even with new CEO, waited 15 minutes for drinks orders, pathetic service
Atmosphere: 1
Food: 1
Service: 1
Been coming to this Starbucks for a while now and never had any problems until today. Was met with NASTY customer service and being rushed off the mic when I simply wanted an ice water. Was told I had to make a purchase in order to get a water but never in my MONTHS of coming here had to do so. When I ask to speak to a manager she shut me down as well. Her name is Morgan and is just as nasty as her coworkers and her teeth. Won’t EVER be coming back to this location. PLEAVE AVOID!!!
Atmosphere: 1
Service: 1
I’ll be honest—when our Starbucks first opened, the greetings weren’t always the warmest.
But then they hired Deon. 🙌
As someone who probably goes through that drive-thru more often than I should, I can tell you—he’s a game-changer. Every morning, he greets me—“Good morning, Dana!”—making it a point to recognize me, see me, and make me feel like a valued customer who wants to come back.
He turns my sleepy mornings into happy ones, every single time.
If you haven’t experienced a Deon morning, you need to.
Atmosphere: 5
Food: 5
Service: 5
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