This is absolutely disgusting. Hair was not just in my good but mixed in my food. Not my hair..
Atmosphere: 1
Food: 1
Service: 4
David Taylor
Quick service sat me quickly great drinks quick service great atmosphere
Atmosphere: 5
Service: 5
Julian Robinson-Bastien
It's ok.
Atmosphere: 3
Food: 3
Service: 4
Brenda Mclaughlin
Nice atmosphere, customer's service was great drink 🍷 awesome and the food rack of ribs 😋
Adriane H
Regenia was our server, she provided 5 star restaurant quality service! She made suggestions on menu items and was very professional, friendly and polite. Highly recommended!
Atmosphere: 5
Food: 5
Service: 5
Kimberly Waters
I have to give credit where credit is due. I went there last night with a friend for a nice dinner. Our server Anesah (I hope i spelled it right) was absolutely amazing. She took care of all of our needs during a busy night. The food and drinks were good. I've been to Applebees around the city and this is definitely my favorite.
Atmosphere: 5
Food: 5
Service: 5
vontavius barksdale
Fresh hot delicious
Atmosphere: 5
Food: 5
Service: 5
Luke Cox
Great service, but there were not many vegetarian options.
Atmosphere: 5
Food: 4
Service: 5
Big Bob
Stars (Did not stay to dine) I came in looking for a casual meal but unfortunately left before ordering due to a poor first impression and concerning atmosphere. This feedback is meant to be constructive, as improving the initial guest experience is key. Areas for Improvement (Constructive Feedback): The Host Station: The initial approach from the host was lackluster and lacked energy. A friendly, energetic greeting sets the tone for the entire visit, but here, the host seemed disengaged and in a slump. A simple smile and an inviting tone would make a world of difference. Bar Cleanliness and Service: I sat at the bar and immediately noticed that the area felt dirty and smudged. When combined with the off-putting energy from the staff, the lack of cleanliness was enough to make me uncomfortable. Bartender Engagement: The bartender who served the area was not pleasant or welcoming. The entire staff interaction felt dull and unwelcoming. The Overall Vibe: The overall atmosphere of the restaurant felt flat and dark. The energy of the staff directly impacts the guest's experience, and the current mood is genuinely off-putting and doesn't make you feel good about staying. I highly recommend the management address the staff's engagement and conduct a deep clean, especially in the bar area. I truly hope to see improvement and would be willing to try again once these foundational service issues are resolved.
Atmosphere: 1
Food: 3
Service: 1
Terry Ford
MJ was a great server. She was very attentive and accommodating and extremely pleasant personality.
We celebrated a birthday there and everyone was so eager to assist with everything that even assisted was helping us. Get the cake in the balloons at everything. Order for the birthday girl we ordered. The classic combo appetizer perfect. The quesadilla burger, the grilled cheese, milk burger and other people in our party had burgers as well. Everything was good food, came out, nice and hot and did not take long to come to the table. Our server, we loved her, we even took pictures with her. The manager took the picture for all of us. Thanks Applebee's for making this birthday a special one
Atmosphere: 5
Food: 5
Service: 5
Lataria Farris
The customer service is great but the restaurant and the food is not good
Atmosphere: 1
Food: 1
Service: 4
Joanna James
great staff and great manager
Atmosphere: 5
Food: 5
Service: 5
Ebonie Jackson
Toya great bartender!!!
Atmosphere: 5
Food: 5
Service: 5
Chenequa Farrar
Toya was an exceptional bartender. She definitely delivered great customer service.
This is absolutely disgusting. Hair was not just in my good but mixed in my food. Not my hair..
Atmosphere: 1
Food: 1
Service: 4
Quick service sat me quickly great drinks quick service great atmosphere
Atmosphere: 5
Service: 5
It's ok.
Atmosphere: 3
Food: 3
Service: 4
Nice atmosphere, customer's service was great drink 🍷 awesome and the food rack of ribs 😋
Regenia was our server, she provided 5 star restaurant quality service! She made suggestions on menu items and was very professional, friendly and polite. Highly recommended!
Atmosphere: 5
Food: 5
Service: 5
I have to give credit where credit is due. I went there last night with a friend for a nice dinner. Our server Anesah (I hope i spelled it right) was absolutely amazing. She took care of all of our needs during a busy night. The food and drinks were good. I've been to Applebees around the city and this is definitely my favorite.
Atmosphere: 5
Food: 5
Service: 5
Fresh hot delicious
Atmosphere: 5
Food: 5
Service: 5
Great service, but there were not many vegetarian options.
Atmosphere: 5
Food: 4
Service: 5
Stars (Did not stay to dine)
I came in looking for a casual meal but unfortunately left before ordering due to a poor first impression and concerning atmosphere. This feedback is meant to be constructive, as improving the initial guest experience is key.
Areas for Improvement (Constructive Feedback):
The Host Station: The initial approach from the host was lackluster and lacked energy. A friendly, energetic greeting sets the tone for the entire visit, but here, the host seemed disengaged and in a slump. A simple smile and an inviting tone would make a world of difference.
Bar Cleanliness and Service: I sat at the bar and immediately noticed that the area felt dirty and smudged. When combined with the off-putting energy from the staff, the lack of cleanliness was enough to make me uncomfortable.
Bartender Engagement: The bartender who served the area was not pleasant or welcoming. The entire staff interaction felt dull and unwelcoming.
The Overall Vibe:
The overall atmosphere of the restaurant felt flat and dark. The energy of the staff directly impacts the guest's experience, and the current mood is genuinely off-putting and doesn't make you feel good about staying.
I highly recommend the management address the staff's engagement and conduct a deep clean, especially in the bar area. I truly hope to see improvement and would be willing to try again once these foundational service issues are resolved.
Atmosphere: 1
Food: 3
Service: 1
MJ was a great server. She was very attentive and accommodating and extremely pleasant personality.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
We celebrated a birthday there and everyone was so eager to assist with everything that even assisted was helping us. Get the cake in the balloons at everything. Order for the birthday girl we ordered.
The classic combo appetizer perfect. The quesadilla burger, the grilled cheese, milk burger and other people in our party had burgers as well. Everything was good food, came out, nice and hot and did not take long to come to the table. Our server, we loved her, we even took pictures with her. The manager took the picture for all of us. Thanks Applebee's for making this birthday a special one
Atmosphere: 5
Food: 5
Service: 5
The customer service is great but the restaurant and the food is not good
Atmosphere: 1
Food: 1
Service: 4
great staff and great manager
Atmosphere: 5
Food: 5
Service: 5
Toya great bartender!!!
Atmosphere: 5
Food: 5
Service: 5
Toya was an exceptional bartender. She definitely delivered great customer service.
Atmosphere: 5
Food: 5
Service: 5
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