Baskin-Robbins
4760 Memorial Dr, Decatur
(404) 292-6111
Recent Reviews
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By far the worst customer service ever. I waited at register 3 minutes before even being spoken to and they had an attitude when I asked if I could place my order. BIG NO, worst service I've had in a while honestly.
If i could give less than zero stars i would. Whoever is manager or employee on this shift at this time of the review 1:25 am, he was very rude to me and kept my order i had purchased through DoorDash (who is also getting a complaint), because it was proven that my first order was stolen and DoorDash sent another dasher and DoorDash customer service called as well to confirm the issue and to allow the second order to be picked up. He was very nasty on the phone with me and DoorDash support. And i also was told i cant get a full refund. Very upset.
I’m sitting in the drive thru placing an order. The man working drive has a nasty attitude. He had the never to say he sick and no milk shake. First and last time coming to this location.
Atmosphere: 1
Food: 1
Service: 1
DO NOT GO HERE OR ORDER DOOR DASH. Unbelievable. My dasher contacted me to let me know the line was long so it was going to be a wait. I tried calling 5 times to make sure my ice cream wasn’t going to be melted by the time my dasher got to the front window because I know sometimes they make it ahead of time and let it sit out. No answer, of course. Dasher keeps in contact the whole time and it took them less than 10 minutes to get to my house after the order was picked up. I open it and it’s completely melted. Oh and if you can’t tell what it was supposed to be. It was supposed to be a banana split. Useless waste of a business.
Atmosphere: 1
Food: 1
Service: 1
I love this location everyone already knows my order they’re quick great quality and friendly.
Atmosphere: 5
Food: 5
Service: 5
Ordered a milkshake off UberEats and it came with a shredded plastic cup inside. Store did not pick up when
Food: 1
Service: 1
Careless people …
They didn't have a brownie Sunday. But we liked the ice cream.
Busy Place friendly staff but busy
Customer service is terrible . Avoid this location !!!
Restaurantji Recommends
24 hrs issa big plus.
they are so fuccn rude,do not order nottin in this place,The jamaican gyal and the chinese dude they really don’t know how to talk with people
Customer service needs work, and my two scoop ice cream was nasty too much everything except ice cream
they are so fuccn rude,do not order nottin in this place,The jamaican gyal and the chinese dude they really don’t know how to talk with people
Landy kicked me and a buddy out the second we walked in to sit down and said dine room closes at 10 pm (we came in at 9:15). She refused to serve us for no reason and we decided not to make a big deal and left
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