don’t waste your time or gas. people here are rude and act like they can’t do anything to help you when they’re in the wrong. i tried to pick up an order and i was already by myself with 1 arm that i could use and they wanted me to come to the other window - told them i couldn’t because i couldn’t reach across the seat. still did it anyway and i guess they were mad because i didn’t want to go to the other side so they didn’t do either of the orders correctly (asked for a chicken sandwich with no mayo - they gave me a hard, overfried chicken patty with no lettuce and pretty much thrown together; ordered a chili cheese dog with no ketchup - still had ketchup and was thrown together in the box). the lady threw my drink and the dread head working and he proceeded to jump out the drive thru window into my passenger side window and pretty much throw the food at me. and after all that slammed the sliding window in my face. tried to get a refund through the app - impossible. came back the next morning for a refund - manager says she can’t give me my money back and won’t even listen to the initial complaint of the workers being rude.
i’ve lived in the area all my life and just recently moved away some months ago. i’ve never had issues like this with this location until now. at this point, if someone was to burn it down, whoopty doo. everybody there should be fired anyway.
Atmosphere: 1
Food: 1
Service: 1
Kimberly B
Do NOT order Uber Eats from the Checkers on Wesley Chapel Road in Decatur, GA.
I rarely eat burgers, but today I decided to treat myself and ordered a Buford hamburger, fries, and wings. When my order arrived, the only thing in the bag was the wings. My burger and fries were completely missing.
I immediately contacted my Uber Eats driver, who confirmed she delivered exactly what the restaurant handed her. That tells me the issue happened at the restaurant—not with the driver.
This was careless, unacceptable, and incredibly frustrating. Missing two major items from a simple order is not a small mistake. It shows a lack of attention and accountability.
I will never order from this location again, and I strongly recommend others avoid this Checkers if you don’t want your money wasted and your order incomplete. If zero stars were an option, that’s exactly what this restaurant Deserves.
Atmosphere: 1
Food: 1
Service: 1
Auy Yuh
Please take the lady with half a tooth out the window . Im sorry but so didn't get her name and that was the only thing that stood out besides her nasty attitude. If she’s been working there as long as it looks like she has she does not by any means like her job and should not be on the forefront. Poor repsensation of the company. Thanks for the refund though .
Atmosphere: 1
Food: 1
Service: 1
God's Child
I visited the McDonalds location on Wesley Chapel in the Kroger plaza to try to the Grinch meal. I waited in line for 15 minutes. When it was finally my turn, I gave my rewards code and proceeded to place my order. I was told that they don't have the Grinch meal. I asked several questions to confirm. The young man said they don't have the boxes. I ask is that the only thing. He says no, they don't have boxes, socks or seasoning. So, he used my 1x reward code and I didn't place an order. Needless to say, this experience was a little frustrating.
Atmosphere: 1
Service: 1
John Sanders
They have down sizes there milkshakes so now they only have one size and not the big cup shakes they are know for.
Scott Preston Brown (Atlanta Working Capital)
The ladies working here were most polite, very efficient and even thanked me for my patience while I had a bit of a wait. Very nice cheerful people & the food was great.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger
Tamiko M
This checkers suck! The customer service is whack , the food is always fried in OLD GREASE , and the portions are always super small! I’d skip this location , and go to Panola!
Nikki Delmar
The manager with the red dreads was really disrespectful an I guess didn’t want to really do her job I ask for three chilly dogs add cheese one with out plus mozzarella sticks I got to the window the guy on the fryer was coughing an I saw hair on my sticks an I ask for my food to be fresh I would have pulled over an the just re drop it an gave it back to me so unprofessional an then was supposed to come with not two but three an then she got mad an ignored us I would not ask anybody to go to this location at this time of night that was the worst experience
Atmosphere: 1
Food: 1
Service: 1
J D'Amico
Supposed to be open till 4 AM and I purposely drove out of the way to get to it this morning and I arrive at 14 minutes of the hour and there are signs in the front all show that they're open the signs is open in the front of the restaurant the neon sign and you drive up to the drive through and they tell you we apologize were closed that's unacceptable and this is why a lot of these places are losing business to a water burger in other places these people are willing to spend more money to get better serviceSupposed to be open till 4 AM and I purposely drove out of the way to get to it this morning and I arrive at 14 minutes of the hour and there are signs in the front all show that they're open the signs is open in the front of the restaurant the neon sign and you drive up to the drive through and they tell you we apologize were closed that's unacceptable and this is why a lot of these places are losing business to a water burger in other places these people are willing to spend more money to get better service Corporate in the franchise and owns this location you better wake up for better customer service because you guys are losing money you don't know how expensive my order would've been so you just took a full loss
Beunica Benyard
These people have bad attitudes, are ignorant, and don't want to work for the change they make. This job is for high schoolers they need to stop hiring old grumpy angry people. They would not let us add food at the window although it was never stated while ordering. They also wouldn't let us order at the window to prevent from getting back in the line. What's the purpose of having a window if you're not taking orders from it. Again there is no sign advising they are not taking orders from the window.
don’t waste your time or gas. people here are rude and act like they can’t do anything to help you when they’re in the wrong. i tried to pick up an order and i was already by myself with 1 arm that i could use and they wanted me to come to the other window - told them i couldn’t because i couldn’t reach across the seat. still did it anyway and i guess they were mad because i didn’t want to go to the other side so they didn’t do either of the orders correctly (asked for a chicken sandwich with no mayo - they gave me a hard, overfried chicken patty with no lettuce and pretty much thrown together; ordered a chili cheese dog with no ketchup - still had ketchup and was thrown together in the box). the lady threw my drink and the dread head working and he proceeded to jump out the drive thru window into my passenger side window and pretty much throw the food at me. and after all that slammed the sliding window in my face. tried to get a refund through the app - impossible. came back the next morning for a refund - manager says she can’t give me my money back and won’t even listen to the initial complaint of the workers being rude.
i’ve lived in the area all my life and just recently moved away some months ago. i’ve never had issues like this with this location until now. at this point, if someone was to burn it down, whoopty doo. everybody there should be fired anyway.
Atmosphere: 1
Food: 1
Service: 1
Do NOT order Uber Eats from the Checkers on Wesley Chapel Road in Decatur, GA.
I rarely eat burgers, but today I decided to treat myself and ordered a Buford hamburger, fries, and wings. When my order arrived, the only thing in the bag was the wings. My burger and fries were completely missing.
I immediately contacted my Uber Eats driver, who confirmed she delivered exactly what the restaurant handed her. That tells me the issue happened at the restaurant—not with the driver.
This was careless, unacceptable, and incredibly frustrating. Missing two major items from a simple order is not a small mistake. It shows a lack of attention and accountability.
I will never order from this location again, and I strongly recommend others avoid this Checkers if you don’t want your money wasted and your order incomplete.
If zero stars were an option, that’s exactly what this restaurant Deserves.
Atmosphere: 1
Food: 1
Service: 1
Please take the lady with half a tooth out the window . Im sorry but so didn't get her name and that was the only thing that stood out besides her nasty attitude. If she’s been working there as long as it looks like she has she does not by any means like her job and should not be on the forefront. Poor repsensation of the company. Thanks for the refund though .
Atmosphere: 1
Food: 1
Service: 1
I visited the McDonalds location on Wesley Chapel in the Kroger plaza to try to the Grinch meal. I waited in line for 15 minutes. When it was finally my turn, I gave my rewards code and proceeded to place my order. I was told that they don't have the Grinch meal. I asked several questions to confirm. The young man said they don't have the boxes. I ask is that the only thing. He says no, they don't have boxes, socks or seasoning. So, he used my 1x reward code and I didn't place an order. Needless to say, this experience was a little frustrating.
Atmosphere: 1
Service: 1
They have down sizes there milkshakes so now they only have one size and not the big cup shakes they are know for.
The ladies working here were most polite, very efficient and even thanked me for my patience while I had a bit of a wait. Very nice cheerful people & the food was great.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger
This checkers suck! The customer service is whack , the food is always fried in OLD GREASE , and the portions are always super small! I’d skip this location , and go to Panola!
The manager with the red dreads was really disrespectful an I guess didn’t want to really do her job I ask for three chilly dogs add cheese one with out plus mozzarella sticks I got to the window the guy on the fryer was coughing an I saw hair on my sticks an I ask for my food to be fresh I would have pulled over an the just re drop it an gave it back to me so unprofessional an then was supposed to come with not two but three an then she got mad an ignored us I would not ask anybody to go to this location at this time of night that was the worst experience
Atmosphere: 1
Food: 1
Service: 1
Supposed to be open till 4 AM and I purposely drove out of the way to get to it this morning and I arrive at 14 minutes of the hour and there are signs in the front all show that they're open the signs is open in the front of the restaurant the neon sign and you drive up to the drive through and they tell you we apologize were closed that's unacceptable and this is why a lot of these places are losing business to a water burger in other places these people are willing to spend more money to get better serviceSupposed to be open till 4 AM and I purposely drove out of the way to get to it this morning and I arrive at 14 minutes of the hour and there are signs in the front all show that they're open the signs is open in the front of the restaurant the neon sign and you drive up to the drive through and they tell you we apologize were closed that's unacceptable and this is why a lot of these places are losing business to a water burger in other places these people are willing to spend more money to get better service Corporate in the franchise and owns this location you better wake up for better customer service because you guys are losing money you don't know how expensive my order would've been so you just took a full loss
These people have bad attitudes, are ignorant, and don't want to work for the change they make. This job is for high schoolers they need to stop hiring old grumpy angry people. They would not let us add food at the window although it was never stated while ordering. They also wouldn't let us order at the window to prevent from getting back in the line. What's the purpose of having a window if you're not taking orders from it. Again there is no sign advising they are not taking orders from the window.
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
Manager rasheeda and jawan had great customer service i just want med to thank them for their hard work last night .
Atmosphere: 5
Food: 5
Service: 5
I was taken care by a manager i believe rasheeda she had great customer service and got me out of there fast
Atmosphere: 5
Food: 5
Service: 5
Quick and friendly service.
Atmosphere: 5
Food: 5
Service: 5
Burger was undone
Atmosphere: 2
Food: 1
Service: 1
I was hungry and desperate and low on dough
Atmosphere: 2
Food: 2
Service: 2
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