It was free ice cream day, me and several friends went to collect our free ice creams. When the first of my friends approached the counter, she kindly asked for her free ice cream, the man proceeds to make her pay $2 for her ice cream. This is the first part of the scam. My second friend approaches the counter, she doesn’t even get three words out before the man at the counter cuts her off and says “no more cones,” then proceeds to refuse my friend, and ANOTHER customer behind us a free cone. we know that this “no more cones” trick is a lie because we saw at least ten other customers receive cones AFTER we were told there were no more. we then kindly asked our friend who was going to order after we left if she received a free cone or she was refused service or had to pay for it. she then messaged me minutes later telling WITH PHOTO EVIDENCE she got a free cone. this is INFUARIATING. I want a FREE CONE ON FREE CONE DAY! do NOT go here. my friend DESERVES a refund, thank you very much.
Atmosphere: 1
Food: 1
Service: 1
I Am Me
Store had bad odor. Asked for a milkshake but was given ice cream and was told that is their milkshake. Rude cashier. Would not recommend or be back. Can only take out and can not place orders online.
Atmosphere: 1
Food: 1
Service: 1
Jim adkins
Decided to leave didn’t see cooks wearing gloves!
Lisa Owens
A hair was in the sundae. I called the phone number several times to let them know and no one answered.
Atmosphere: 2
Food: 1
Service: 3
Teneaski Troutman
It was a great place they was clean and fast
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Brownie and Ice Cream, Cheeseburger
Cool Ppl
Nice place
Atmosphere: 5
Food: 5
Service: 5
Jay davidson
Don’t EVER go hear manager is very sassy and rude and when I ordered fries hair was all in my food I mean a lot of hair
Atmosphere: 1
Food: 1
Service: 2
John O
Long time fan of this location, always get the media dipped cone! But ya gotta try the dilly bars!
Atmosphere: 5
Food: 5
Service: 5
Miriam Arensberg
This is the place to go if you want quick, tasty and affordable ice cream in the city of Decatur.
Atmosphere: 5
Food: 5
Service: 5
Alexis Alexander
I love it in the neighborhood and the convenience The price is great and what great parking.
I have been to this location numerous times recently and every time they are closed way before they are supposed to be according to google hours of operation.
Stephanie N.
Closed yet hours state open for another 40 minutes. Seems to be a recurring issue based on other reviews.
The Truth Is Hard
I guess its a new trend to not have a points scanner? This location already has a negative in paid parking. On top of that i cant redeem my hard earned reward points because there is no scanner for it? The cashier confirmed all locations are suppose to participate.
Atmosphere: 1
Food: 4
Service: 1
Jane Cunningham
Allways a treat, and I found out i can park in the parking garage twenty minutes for free
It was free ice cream day, me and several friends went to collect our free ice creams. When the first of my friends approached the counter, she kindly asked for her free ice cream, the man proceeds to make her pay $2 for her ice cream. This is the first part of the scam. My second friend approaches the counter, she doesn’t even get three words out before the man at the counter cuts her off and says “no more cones,” then proceeds to refuse my friend, and ANOTHER customer behind us a free cone. we know that this “no more cones” trick is a lie because we saw at least ten other customers receive cones AFTER we were told there were no more. we then kindly asked our friend who was going to order after we left if she received a free cone or she was refused service or had to pay for it. she then messaged me minutes later telling WITH PHOTO EVIDENCE she got a free cone. this is INFUARIATING. I want a FREE CONE ON FREE CONE DAY! do NOT go here. my friend DESERVES a refund, thank you very much.
Atmosphere: 1
Food: 1
Service: 1
Store had bad odor. Asked for a milkshake but was given ice cream and was told that is their milkshake. Rude cashier. Would not recommend or be back. Can only take out and can not place orders online.
Atmosphere: 1
Food: 1
Service: 1
Decided to leave didn’t see cooks wearing gloves!
A hair was in the sundae. I called the phone number several times to let them know and no one answered.
Atmosphere: 2
Food: 1
Service: 3
It was a great place they was clean and fast
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Brownie and Ice Cream, Cheeseburger
Nice place
Atmosphere: 5
Food: 5
Service: 5
Don’t EVER go hear manager is very sassy and rude and when I ordered fries hair was all in my food I mean a lot of hair
Atmosphere: 1
Food: 1
Service: 2
Long time fan of this location, always get the media dipped cone! But ya gotta try the dilly bars!
Atmosphere: 5
Food: 5
Service: 5
This is the place to go if you want quick, tasty and affordable ice cream in the city of Decatur.
Atmosphere: 5
Food: 5
Service: 5
I love it in the neighborhood and the convenience
The price is great and what great parking.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Great staff!!!
Atmosphere: 5
Food: 5
Service: 5
I have been to this location numerous times recently and every time they are closed way before they are supposed to be according to google hours of operation.
Closed yet hours state open for another 40 minutes. Seems to be a recurring issue based on other reviews.
I guess its a new trend to not have a points scanner? This location already has a negative in paid parking. On top of that i cant redeem my hard earned reward points because there is no scanner for it? The cashier confirmed all locations are suppose to participate.
Atmosphere: 1
Food: 4
Service: 1
Allways a treat, and I found out i can park in the parking garage twenty minutes for free
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chocolate Syrup Sundaes
Loading...