All the way around terrible experience. Location is dingy, staff is unfriendly and served us stale hard donuts!!!
Atmosphere: 1
Food: 1
Service: 1
Alejandro Gutierrez
Great service but bad atmosphere
Atmosphere: 1
Food: 4
Service: 5
Recommended dishes: Egg and Cheese
Rosalyn Webb
Didn't get a whole scoops of ice cream
Kimberly Carswell
I do Doordash and am 20 weeks pregnant. I had my 3yr old and 10yr old with me. We just needed to go to the bathroom and was denied.
Atmosphere: 1
Tameshia brown
All of them are rude and ghetto. One lady said the bathroom broke.. I paid for food in drive thru and had to use the restroom went inside and she claim it’s “broke”. They don’t even speak at the speaker. Very unprofessional just tell you to order.. none of the other ones near here are this bad as far as customer service goes smh
Zonda Bowden
Never get your order correct
c wombles
Employees have great customer service but usually there is something wrong with the food. Usually I just ignore it but today I ordered a bacon egg and cheese bagel and got a bacon and cheese bagel. Where is my egg Dunkin?? ? I just wanted a good morning on a rare day off.
Food: 2
Service: 3
Recommended dishes: Hash Browns, Sandwich, Bagels
Donna McLean
The location on Candler Road has not changed. My order was for two donuts lol, they threw the donuts in the bag without the paper or napkins. It was my error not to check before I pulled off. But I must say the associate at the drive thru was very nice.
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Donuts
Sharine Ritter
Very slow that is
Atmosphere: 2
Food: 1
Service: 3
Desiree Neal
It was a disorganized mess inside the store at 11am. I did a mobile order with the only selection for pickup being drive thru… however my vehicle was unable to fit so I walked in. Customer service was so poor with only 1 employee giving a greeting while a front line employee restocked donuts with not even an acknowledgment to say “someone will be with shortly “. Upon informing drive thru of my order an employee made my order incorrectly and the cup was less than full…Do better!
The heat was not working. Poor employees were freezing. Temp 17.Was told that the reward was not valid. She did not try to scan it. After I paid, I asked her why, so next I will know. She apologized and said I could have used it. My 500 points have not yet been added back to my point balance.
Atmosphere: 1
Food: 5
Service: 2
Denyse Parks
Cute and comfortable hotel. Different and fun aesthetic.
Atmosphere: 5
Food: 3
Service: 5
dj chris Brooklyn
The morning crew is the best when I come in the drive through they hear me and knows my
All the way around terrible experience. Location is dingy, staff is unfriendly and served us stale hard donuts!!!
Atmosphere: 1
Food: 1
Service: 1
Great service but bad atmosphere
Atmosphere: 1
Food: 4
Service: 5
Recommended dishes: Egg and Cheese
Didn't get a whole scoops of ice cream
I do Doordash and am 20 weeks pregnant. I had my 3yr old and 10yr old with me. We just needed to go to the bathroom and was denied.
Atmosphere: 1
All of them are rude and ghetto. One lady said the bathroom broke.. I paid for food in drive thru and had to use the restroom went inside and she claim it’s “broke”. They don’t even speak at the speaker. Very unprofessional just tell you to order.. none of the other ones near here are this bad as far as customer service goes smh
Never get your order correct
Employees have great customer service but usually there is something wrong with the food. Usually I just ignore it but today I ordered a bacon egg and cheese bagel and got a bacon and cheese bagel. Where is my egg Dunkin?? ? I just wanted a good morning on a rare day off.
Food: 2
Service: 3
Recommended dishes: Hash Browns, Sandwich, Bagels
The location on Candler Road has not changed. My order was for two donuts lol, they threw the donuts in the bag without the paper or napkins. It was my error not to check before I pulled off. But I must say the associate at the drive thru was very nice.
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Donuts
Very slow that is
Atmosphere: 2
Food: 1
Service: 3
It was a disorganized mess inside the store at 11am. I did a mobile order with the only selection for pickup being drive thru… however my vehicle was unable to fit so I walked in. Customer service was so poor with only 1 employee giving a greeting while a front line employee restocked donuts with not even an acknowledgment to say “someone will be with shortly “. Upon informing drive thru of my order an employee made my order incorrectly and the cup was less than full…Do better!
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Took entirely too long in drive
Atmosphere: 1
Service: 1
The heat was not working. Poor employees were freezing. Temp 17.Was told that the reward was not valid. She did not try to scan it. After I paid, I asked her why, so next I will know. She apologized and said I could have used it. My 500 points have not yet been added back to my point balance.
Atmosphere: 1
Food: 5
Service: 2
Cute and comfortable hotel. Different and fun aesthetic.
Atmosphere: 5
Food: 3
Service: 5
The morning crew is the best when I come in the drive through they hear me and knows my
Food: 5
Improve customer service please ?
Atmosphere: 4
Food: 3
Service: 1