Dunkin'
6092 Covington Hwy, Decatur
(678) 418-2974
Recent Reviews
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Caution ⛔️
Start GOOD and I will end bad
1. The store 🏬 is clean
2. The workers are very nice and patient
3. The coffee ☕️ is GREAT
All the WHILE…
1.You will be waiting on your food for at least 15-20 minutes.
2. Once food is received it will be ice 🧊 cold just like the temperature outside.
3. Also it’s a TRAP spot so you will be worried about while waiting for your food the police 👮♀️ may BUST in and make EVERYONE get on the ground
Last but not least…
Stick to the DRIVE THREW and just go for coffee ☕️ and donuts 🍩
Food: 1
Service: 1
I asked for extra cream cheese on my bagel. They didn’t put that they burnt my bagel when I asked for toast and then I asked for a cheese sausage croissant. They gave me cheese, but no croissant or no sausage with the cheese.
Speed and service has been declining quickly. Call and see if they are open before you drive out there as they push their open hours based on staff each day. #dobetterdunkin
Atmosphere: 1
Food: 1
Service: 1
Food didn't seem fresh
Atmosphere: 2
Food: 3
Service: 2
No ice cream
Service: 1
It was a really good cup of coffee and it had just the right amount of cream and sugar and it just like I like it they were quick and efficient I recommend this place highly from In-N-Out good coffee I also had a glazed donut 🍩 it was very tasty
Atmosphere: 4
Food: 5
Service: 4
Very bad experience
Don't support this business they don't provide a restroom for their customers. How are employees using the restroom and washing there hands if restroom doesn't work close the whole restaurant. And donuts are hard not fresh!
Atmosphere: 1
Service: 1
I called Dunkin Donuts with a last minute catering order, that totaled almost $300 order at 7:30a.m. The young lady that answered the phone, the manager I believe, kindly took my order and when I arrived, she had almost completely finished. She was very inviting and I really appreciated her diligence in ensuring my team was taking care of. I reside in conyers and moving forward, I’ll go out of my way to do business with them again. She made my day better.
Atmosphere: 5
Food: 5
Service: 5
SMH, not how you want to start your day..
Atmosphere: 1
Food: 2
Service: 3
Restaurantji Recommends
The early morning shift is THE BEST! But the other shifts are horrible. Definitely will stick to visiting this Dunkin before 10AM. Today I ordered a matcha latte with almond milk and light ice and my sister ordered a regular coffee with 5 creams and 5 sugars (pictures of what we received included)…neither drink was correct. Mind you there was a slight wait AND the young man repeated the order.
Atmosphere: 3
Food: 3
Service: 1
Clearly there’s a comprehension and service challenge at this location. Don’t bother unless you don’t mind paying for food you didn’t order and they don’t give receipts.
Atmosphere: 1
Food: 1
Service: 1
Quan was amazing. Very patient and willing to help. Initially ordered with Dee and she was not very attentive or welcoming. She walked away twice in the middle of my placing my order. In turn, my order was incorrect & tasted horrible. Quan promptly fixed the issue and apologized. Awesome customer service from him. THANK YOU QUAN
Never again. Stale donuts. Donuts should never be hard and dry if they are made fresh. Do they not cook fresh food on the weekends? Also the staff training needs improvement. One person being the server, cashier, and cleaning while the not wearing gloves or hand washing and constantly touching their DD headpiece while having a quick convo about a small customer situation in drive thru is not something that screams "great quality food service" brand.
Atmosphere: 1
Food: 1
Service: 1
I usually go to another dunkin' donuts location, but decided to stop here and go inside to see what donuts they had available. But to my surprise they had my favorite toasted coconut donut. That paired with excellent customer service and clean environment warranted a five-star.
Kid-friendliness: Non- intimidating.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
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