I was there for the first time, had the lunch special of pizza, salad and beverage. It was delicious and filling. Great customer service.
Atmosphere: 5
Food: 5
Service: 5
J N
The go to for good food and drinks.
Atmosphere: 5
Food: 5
Service: 5
C Sr
Food was good needs wax paper under hot food on to go orders.
Atmosphere: 4
Food: 3
Service: 5
Shundra Nephew
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My Experience at Fletcher’s I recently visited Fletcher’s to place a to‑go order and was very disappointed with the overall experience. Upon entering, I was greeted by a woman who asked how she could help. I told her I wanted to place a to‑go order, and she pointed me in the direction of where to do so. The restaurant was not busy (about 10 customers total), yet I stood waiting to be helped for approximately 15 minutes. During that time, several employees passed by me without saying anything or offering assistance. Eventually, I walked over to the bar area to try to get help. The bartender initially ignored me and only acknowledged me after Mr. Fletcher himself came out from the back. When my order was finally taken, there was no greeting, and the employee seemed more focused on assisting someone at the bar than addressing me. The floors were very sticky, which made the restaurant feel unclean. While staff members had their hands out for tips, basic customer service was noticeably lacking. After placing my order, I waited another 30 minutes for my food. When I interacted with the waitress again, her attitude made it seem as though customer service simply wasn’t a priority. Overall, this was a frustrating experience. I expected much better service and cleanliness from such a well‑known establishment. Unfortunately, I left feeling disappointed and unheard. This is why black businesses are not supported.
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Atmosphere: 1
Food: 1
Service: 1
melinda dixie
Fletchers Place, is always a warm a cozy atmosphere... food is always great!
Atmosphere: 4
Food: 5
Service: 3
Genisha Cooks
I’m writing this review after realizing that my grandmother was charged nearly $30 over our original bill. I try to spare businesses, but after balancing her books- I believe I should warn the public. I also have chosen to write this from my burner to avoid doxing at my business. Long wait times, disorganized, missing orders, etc. It was an absolute disaster from the time we walked in the door. The waitress (the only one running things-you’ll know when you see her) stated that she had been working there for years yet she continuously forgot everything all because she didn’t feel she needed to write things down. What topped everything was when she forgot to ring in my grandmother’s food and my grandmother was the only one sitting with a salad and nothing else. My grandmother tried to order her original order and then the waitress comes out saying she couldn’t sell it to us and she wouldn’t do us “like that.” Please. She also kept trying to sell us the wrong order. In customer service, it is necessary that you accommodate customers when YOU as the business mess up. Then, I found out that she skipped showing my grandmother an itemized receipt on the digital pad (my grandmother didn’t know any better). It wasn’t until today when I was balancing her books that I realized she still charged my grandmother for the meal and additional charges (outside of tips, gratuity, etc.). My sister peeped everything that was going on and we tried to give grace, but I see it now. STAY AWAY FROM THIS BUSINESS! It’s unruly, overpriced, and a disgrace to the Decatur community. Food was basic at best. As an attorney in a local community, I love to support local Black businesses but draw the line at any business that is untruthful to their patrons.
Atmosphere: 1
Food: 1
Service: 1
Mitch Skinner
Great wings. A little slow. Restaurant really needs a refresh, face lift. Good people inside.
Atmosphere: 2
Food: 4
Service: 4
Aidan Kennedy
Pretty good . Great bartender. Wings and fries were good . Inside could use some remodeling but other than that i enjoyed the service and food
Food and service was excellent per usual. My first time here in about 2 years. I need to come back more often. So many things I wanted to try but my appetite was as big as it used to be lol. I ordered the Sweet Heat wings with lemon pepper sprinkles. Next time, I will get pizza or philly cheesesteak.... hopefully it's still on a pita.
Atmosphere: 5
Food: 5
Service: 5
Nicole Nemecek
We came in with a whole baseball team and parents for a real in between games. The staff was friendly and handled our large group efficiently. It’s hard to feel that many people in a short time but they made it happen! Thank you
Atmosphere: 5
Food: 5
Service: 5
Mya Ragland
Great vibes
Atmosphere: 5
Food: 5
Service: 5
Tee Shop
The food and atmosphere was great!!! I really enjoyed myself. The vibe was amazing!!!
I was there for the first time, had the lunch special of pizza, salad and beverage. It was delicious and filling. Great customer service.
Atmosphere: 5
Food: 5
Service: 5
The go to for good food and drinks.
Atmosphere: 5
Food: 5
Service: 5
Food was good needs wax paper under hot food on to go orders.
Atmosphere: 4
Food: 3
Service: 5
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My Experience at Fletcher’s
I recently visited Fletcher’s to place a to‑go order and was very disappointed with the overall experience. Upon entering, I was greeted by a woman who asked how she could help. I told her I wanted to place a to‑go order, and she pointed me in the direction of where to do so.
The restaurant was not busy (about 10 customers total), yet I stood waiting to be helped for approximately 15 minutes. During that time, several employees passed by me without saying anything or offering assistance. Eventually, I walked over to the bar area to try to get help. The bartender initially ignored me and only acknowledged me after Mr. Fletcher himself came out from the back.
When my order was finally taken, there was no greeting, and the employee seemed more focused on assisting someone at the bar than addressing me. The floors were very sticky, which made the restaurant feel unclean. While staff members had their hands out for tips, basic customer service was noticeably lacking.
After placing my order, I waited another 30 minutes for my food. When I interacted with the waitress again, her attitude made it seem as though customer service simply wasn’t a priority.
Overall, this was a frustrating experience. I expected much better service and cleanliness from such a well‑known establishment. Unfortunately, I left feeling disappointed and unheard.
This is why black businesses are not supported.
---
Atmosphere: 1
Food: 1
Service: 1
Fletchers Place, is always a warm a cozy atmosphere... food is always great!
Atmosphere: 4
Food: 5
Service: 3
I’m writing this review after realizing that my grandmother was charged nearly $30 over our original bill. I try to spare businesses, but after balancing her books- I believe I should warn the public. I also have chosen to write this from my burner to avoid doxing at my business. Long wait times, disorganized, missing orders, etc. It was an absolute disaster from the time we walked in the door. The waitress (the only one running things-you’ll know when you see her) stated that she had been working there for years yet she continuously forgot everything all because she didn’t feel she needed to write things down. What topped everything was when she forgot to ring in my grandmother’s food and my grandmother was the only one sitting with a salad and nothing else. My grandmother tried to order her original order and then the waitress comes out saying she couldn’t sell it to us and she wouldn’t do us “like that.” Please. She also kept trying to sell us the wrong order. In customer service, it is necessary that you accommodate customers when YOU as the business mess up. Then, I found out that she skipped showing my grandmother an itemized receipt on the digital pad (my grandmother didn’t know any better). It wasn’t until today when I was balancing her books that I realized she still charged my grandmother for the meal and additional charges (outside of tips, gratuity, etc.). My sister peeped everything that was going on and we tried to give grace, but I see it now. STAY AWAY FROM THIS BUSINESS! It’s unruly, overpriced, and a disgrace to the Decatur community. Food was basic at best. As an attorney in a local community, I love to support local Black businesses but draw the line at any business that is untruthful to their patrons.
Atmosphere: 1
Food: 1
Service: 1
Great wings.
A little slow. Restaurant really needs a refresh, face lift.
Good people inside.
Atmosphere: 2
Food: 4
Service: 4
Pretty good . Great bartender. Wings and fries were good . Inside could use some remodeling but other than that i enjoyed the service and food
Atmosphere: 5
Food: 5
Service: 5
It's cool spot for late bite. A neighborly joint.
Atmosphere: 3
Food: 4
Service: 4
Good food, Good Music, Good Service!!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Food and service was excellent per usual. My first time here in about 2 years. I need to come back more often. So many things I wanted to try but my appetite was as big as it used to be lol. I ordered the Sweet Heat wings with lemon pepper sprinkles. Next time, I will get pizza or philly cheesesteak.... hopefully it's still on a pita.
Atmosphere: 5
Food: 5
Service: 5
We came in with a whole baseball team and parents for a real in between games. The staff was friendly and handled our large group efficiently. It’s hard to feel that many people in a short time but they made it happen! Thank you
Atmosphere: 5
Food: 5
Service: 5
Great vibes
Atmosphere: 5
Food: 5
Service: 5
The food and atmosphere was great!!! I really enjoyed myself. The vibe was amazing!!!
Atmosphere: 5
Food: 5
Service: 5
Relaxing
Atmosphere: 5
Food: 5
Service: 5
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