Enjoyed the K experience. Well maintained and managed.
Atmosphere: 5
Food: 5
Service: 5
Beth Jones
The breakfast scrambler was as good as I remembered. My atmosphere rating is based on the drive thru.
Atmosphere: 5
Food: 5
Service: 5
Kelly Woodruff
Food is Never fresh!!
Angus Rosemond
Food was expensive for the quantity we received. Quality of the food was bad and my family complained for two days about our visit. Would not recommend this Keystals to anyone
Atmosphere: 2
Food: 1
Service: 3
Tory Chambers
Opened the bag once I got home and had smashed burgers literally.
Service: 2
Pamela Billings
Usually I like their food just this particular time I got breakfast and I got the sausage scramble bowl and my complaint is that the grits were a bit too thin. So it almost made eating the sausage bowl kind of soupy. But normally I have no problem with Krystal
Atmosphere: 4
Food: 3
Service: 4
antonio artigas
Doors were closed early in the morning I had to use drive-thru when I asked the drive-thru person why it was closed she told me not enough staff that day to cover the front counter
Atmosphere: 2
Food: 4
Service: 2
Kermit Floyd
Good food and fast friendly service
Atmosphere: 5
Food: 5
Service: 5
Sam Lynn
The meat tasted disgusting.
Atmosphere: 1
Food: 1
Service: 4
Cleorn Day
This place has gone down, the staff doesn't seem interested in customer service. I got food for both my wife and I, and the fries were cold I stated to the drive thru employee and they basically refried old fries and gave them to us. The rest of food wasn't good either.
The girl who was working today around 12pm was rude while I was waiting to order she was arguing with a customer in line in the drive thru and I guess forgot to turn her mic off so obviously I heard it . As I was giving my order she preceded to have an attitude with me For what reason I’m not sure I eventually said Never mind and pulled off.
Naomi Glamhair
This location is awful! The employees want it to be closed down so they don’t answer the drive through speaker and act like it closed. I would never eat here again. The food is not fresh, choose another location. Corporate should have been stepped in by now.
Atmosphere: 1
Food: 1
Service: 1
V. H.
Krystal's not as good as they used to be. Something is missing.
Food: 3
Service: 4
Craig Kiessling
One of the doors was locked. I go in, up to the counter and the employee at the counter just stared at me. Said absolutely nothing. So I said "Ummm....okay. What's the package deals - like three or four burgers for $X?" She uses her words now and responds "You want the 24 pack." "Nooooo," I said. "It's just me - a small personal amount." The, what I assume to be manager or shift-leader or whatever comes over and said "5 pack for [whatever the amount was]." "Yes that will do," I say. "Do you want cheese on those?" "No," I reply. She goes to the back says "5 Cheese Krystals," to no one I can see. "Cash or Credit" the cashier says. "Credit," I say. She holds out her hand. She takes my card to the back, to the drive through cash register and does the transaction...Comes back, gives me the card (no visual on the transaction, no receipt), while the shift leader is packing a bag with my 5 cheese krystals. She goes gets the bag brings it back and says "Oh! I need the card again, it didn't ^%&#." "What?" "Your card." Okay, so I tentatively give it to her again, making a note to check my account immediately upon getting home.
At least a vocal greeting or something would be nice. Give me what I order. Let me know they're not fresh (they were cold). Etc....Yeah, no thanks. wth is happening these days? This was ridiculous.
It's not as though things are going to change. Look at how corporate handles the responses; same pat response - go to the website and fill out contact form...lol y'all are sucking. (And look - they actually responded to this review the same way. yeah y'all rock)
Atmosphere: 1
Food: 1
Service: 1
Cory Watson
Made a mobile order. Got to the speaker and gave my name. There was just 1 car in front of me. It took 15 minutes for them to get their food and move. When I got to the window they were confused and asked me to pull around. It was another 20 minutes of sitting before I walked in to ask for my food. It took them 10 more to get it made. There were at least 4 people working. How hard is it to make an order someone bought in advance when there is no one else there. It’s absolutely ridiculous.
Enjoyed the K experience. Well maintained and managed.
Atmosphere: 5
Food: 5
Service: 5
The breakfast scrambler was as good as I remembered. My atmosphere rating is based on the drive thru.
Atmosphere: 5
Food: 5
Service: 5
Food is Never fresh!!
Food was expensive for the quantity we received. Quality of the food was bad and my family complained for two days about our visit. Would not recommend this Keystals to anyone
Atmosphere: 2
Food: 1
Service: 3
Opened the bag once I got home and had smashed burgers literally.
Service: 2
Usually I like their food just this particular time I got breakfast and I got the sausage scramble bowl and my complaint is that the grits were a bit too thin. So it almost made eating the sausage bowl kind of soupy. But normally I have no problem with Krystal
Atmosphere: 4
Food: 3
Service: 4
Doors were closed early in the morning I had to use drive-thru when I asked the drive-thru person why it was closed she told me not enough staff that day to cover the front counter
Atmosphere: 2
Food: 4
Service: 2
Good food and fast friendly service
Atmosphere: 5
Food: 5
Service: 5
The meat tasted disgusting.
Atmosphere: 1
Food: 1
Service: 4
This place has gone down, the staff doesn't seem interested in customer service. I got food for both my wife and I, and the fries were cold I stated to the drive thru employee and they basically refried old fries and gave them to us. The rest of food wasn't good either.
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
The girl who was working today around 12pm was rude while I was waiting to order she was arguing with a customer in line in the drive thru and I guess forgot to turn her mic off so obviously I heard it . As I was giving my order she preceded to have an attitude with me For what reason I’m not sure I eventually said Never mind and pulled off.
This location is awful! The employees want it to be closed down so they don’t answer the drive through speaker and act like it closed. I would never eat here again. The food is not fresh, choose another location. Corporate should have been stepped in by now.
Atmosphere: 1
Food: 1
Service: 1
Krystal's not as good as they used to be. Something is missing.
Food: 3
Service: 4
One of the doors was locked. I go in, up to the counter and the employee at the counter just stared at me. Said absolutely nothing. So I said "Ummm....okay. What's the package deals - like three or four burgers for $X?" She uses her words now and responds "You want the 24 pack." "Nooooo," I said. "It's just me - a small personal amount." The, what I assume to be manager or shift-leader or whatever comes over and said "5 pack for [whatever the amount was]." "Yes that will do," I say. "Do you want cheese on those?" "No," I reply. She goes to the back says "5 Cheese Krystals," to no one I can see. "Cash or Credit" the cashier says. "Credit," I say. She holds out her hand. She takes my card to the back, to the drive through cash register and does the transaction...Comes back, gives me the card (no visual on the transaction, no receipt), while the shift leader is packing a bag with my 5 cheese krystals. She goes gets the bag brings it back and says "Oh! I need the card again, it didn't ^%&#." "What?" "Your card." Okay, so I tentatively give it to her again, making a note to check my account immediately upon getting home.
At least a vocal greeting or something would be nice. Give me what I order. Let me know they're not fresh (they were cold). Etc....Yeah, no thanks. wth is happening these days? This was ridiculous.
It's not as though things are going to change. Look at how corporate handles the responses; same pat response - go to the website and fill out contact form...lol y'all are sucking. (And look - they actually responded to this review the same way. yeah y'all rock)
Atmosphere: 1
Food: 1
Service: 1
Made a mobile order. Got to the speaker and gave my name. There was just 1 car in front of me. It took 15 minutes for them to get their food and move. When I got to the window they were confused and asked me to pull around. It was another 20 minutes of sitting before I walked in to ask for my food. It took them 10 more to get it made. There were at least 4 people working. How hard is it to make an order someone bought in advance when there is no one else there. It’s absolutely ridiculous.
Atmosphere: 1
Food: 1
Service: 1
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