I just walked in a few moments ago to try to place an order when the manager ask me am I trying to place an order I said yes they said I’m not taking any new orders right now. I asked when would they be taking order? She said I don’t know but I’m not taking orders right now. I’m trying to finish up this ordee. terrible customer service she could at least directed me to the nearest Marcos. Being is from out of town. I won’t be coming back here Absolutely Rude.
Brian Barischinova
6/6/25 8pm, I ordered a large triple pep online. I get there about 8:15, the young guy said it’ll be about 5 more minutes. I sat down for 15 more mins, go back to the counter and he says about 2 mins. I get my pizza at 9:10pm!!! All the extra pep were piled on one side on like 2 slices when I opened it in the store! I said there’s no extra cheese, no garlic butter/parm crust, and the manager acted as if he was terrified to even speak up or say something to the other guys in the back playing instead of having people waiting over an hour for ONE pizza… I’ve never had this issues when the ladies are working, but that was completely unprofessional! I actually loved this location, but they put a really bad taste in my mouth! Nothing I PAID extra for was added not even the .99 garlic butter cup!!!
wendy adams
Food was good service e was good
Tee Johnson
Where is the cheese on the pizza? That’s all I’m wondering.
renee carter
Very rude customer service. Second time calling same rude behavior dressed ed
Kerine Wright
OMG!!! My very first experience at Marco's Pizza with Ms. Carvetta was an extraordinary experience. The customer service is awesome, the food is great, the place is clean and well kept up. I would encourage everyone to check out this Marco's pizza. I praise God for Ms. Carvetta!!!😊😇
Shakendra Scott
Very friendly staff the restaurant was clean. And the pizza was amazing.
Eric Henson
Best take out pizza 🍕
Silk Monee
They’re always fast and pleasant at this location.
RECURSE OFFICIAL
Messed up my order twice, girl up front had an attitude but they did fix it eventually.
I’ve always been a fan of Marco’s, especially due to the convenience of this location. However, my recent experience was extremely disappointing. When I arrived to pick up a prepaid order, the service I received was unacceptable.
The young woman with light pink hair was rude and dismissive. She slammed my order onto the counter and appeared to be wearing headphones, which made it difficult for her to hear me when I pointed out that the additional sauces I had paid for were missing. Despite providing my receipt as proof, she seemed unwilling to believe me. Eventually, she handed me the sauces in an unprofessional and aggressive manner.
This was the most disappointing experience I’ve had, and I will not be returning to this location.
Atmosphere: 1
Food: 5
Service: 1
Dee Cee
Now I’m not the one that leaves reviews but this had to be said, every time I come to this store there’s always an issue with the employees and there attitudes, When I arrived at the store the young lady with the pink hair(who didn’t have on a name tag, hints why I’m referencing her hair color) at the front counter had the nastiest attitude, she looked at me like what do you want there was no greeting she says are you picking up or placing, I replied with I’m placing, she thens turns around and proceeds to the front part of the kitchen area where she grabs her food charger and heads back to the counter, I asked what specials do you have? Just trying to break the unease tension that seem to be in the building, and she replied there over there in the white board, I jokingly said I didn’t want those specials and she shrugged her shoulders like I don’t care, cool, so I then asked if I got the specialty pizza that was on the white board that she referenced to early in the conversation could I use the $3 coupon or was it an online only item, I turned my phone to show her the online coupon, she replied with that must be online that ain’t from this store I ain’t never seen that before, well it’s clearly on your website, WITH THE STORES ADDRESS ATTACHED TO IT, then with an even more attitude she states the only special we have is what’s on the board as she proceeds to walk back towards the kitchen area, so i replied never mind and I left the store, I started to go back in and ask for the manager but if it’s the same manager that I previously had a run in with about my food and ordering I said I won’t waste any more of my time. And now I’m writing a review to let over people know that this store is the worse store in female country, they are rude and unprofessional, I will NEVER come back to this location and the sad part is it’s 3 minutes from my house and I will NEVER AGAIN NEVER patronize this store EVER!!!
Atmosphere: 1
Service: 1
E Jesus Delvillar
The staff is too slow, especially the cashier. She also doesn't have good customer service. The cashier talks over the food.
Atmosphere: 1
Food: 1
Service: 1
Sheila Joshua
I had a pick up order for two medium pies and cheesesteaks and a 2 L and I called back to ask for exercise and cheese to be added to one and it was not done. The pizza was called. The pizza was dry.
Food: 1
Service: 1
Kevin Appling
Love this pizza joint. I'm from Brooklyn so when we like a pizza you can pay attention! App~
I just walked in a few moments ago to try to place an order when the manager ask me am I trying to place an order I said yes they said I’m not taking any new orders right now. I asked when would they be taking order? She said I don’t know but I’m not taking orders right now. I’m trying to finish up this ordee. terrible customer service she could at least directed me to the nearest Marcos. Being is from out of town. I won’t be coming back here Absolutely Rude.
6/6/25 8pm, I ordered a large triple pep online. I get there about 8:15, the young guy said it’ll be about 5 more minutes. I sat down for 15 more mins, go back to the counter and he says about 2 mins. I get my pizza at 9:10pm!!! All the extra pep were piled on one side on like 2 slices when I opened it in the store! I said there’s no extra cheese, no garlic butter/parm crust, and the manager acted as if he was terrified to even speak up or say something to the other guys in the back playing instead of having people waiting over an hour for ONE pizza… I’ve never had this issues when the ladies are working, but that was completely unprofessional! I actually loved this location, but they put a really bad taste in my mouth! Nothing I PAID extra for was added not even the .99 garlic butter cup!!!
Food was good service e was good
Where is the cheese on the pizza? That’s all I’m wondering.
Very rude customer service. Second time calling same rude behavior dressed ed
OMG!!! My very first experience at Marco's Pizza with Ms. Carvetta was an extraordinary experience. The customer service is awesome, the food is great, the place is clean and well kept up. I would encourage everyone to check out this Marco's pizza. I praise God for Ms. Carvetta!!!😊😇
Very friendly staff the restaurant was clean. And the pizza was amazing.
Best take out pizza 🍕
They’re always fast and pleasant at this location.
Messed up my order twice, girl up front had an attitude but they did fix it eventually.
Atmosphere: 3
Food: 5
Service: 2
Restaurantji Recommends
I’ve always been a fan of Marco’s, especially due to the convenience of this location. However, my recent experience was extremely disappointing. When I arrived to pick up a prepaid order, the service I received was unacceptable.
The young woman with light pink hair was rude and dismissive. She slammed my order onto the counter and appeared to be wearing headphones, which made it difficult for her to hear me when I pointed out that the additional sauces I had paid for were missing. Despite providing my receipt as proof, she seemed unwilling to believe me. Eventually, she handed me the sauces in an unprofessional and aggressive manner.
This was the most disappointing experience I’ve had, and I will not be returning to this location.
Atmosphere: 1
Food: 5
Service: 1
Now I’m not the one that leaves reviews but this had to be said, every time I come to this store there’s always an issue with the employees and there attitudes, When I arrived at the store the young lady with the pink hair(who didn’t have on a name tag, hints why I’m referencing her hair color) at the front counter had the nastiest attitude, she looked at me like what do you want there was no greeting she says are you picking up or placing, I replied with I’m placing, she thens turns around and proceeds to the front part of the kitchen area where she grabs her food charger and heads back to the counter, I asked what specials do you have? Just trying to break the unease tension that seem to be in the building, and she replied there over there in the white board, I jokingly said I didn’t want those specials and she shrugged her shoulders like I don’t care, cool, so I then asked if I got the specialty pizza that was on the white board that she referenced to early in the conversation could I use the $3 coupon or was it an online only item, I turned my phone to show her the online coupon, she replied with that must be online that ain’t from this store I ain’t never seen that before, well it’s clearly on your website, WITH THE STORES ADDRESS ATTACHED TO IT, then with an even more attitude she states the only special we have is what’s on the board as she proceeds to walk back towards the kitchen area, so i replied never mind and I left the store, I started to go back in and ask for the manager but if it’s the same manager that I previously had a run in with about my food and ordering I said I won’t waste any more of my time. And now I’m writing a review to let over people know that this store is the worse store in female country, they are rude and unprofessional, I will NEVER come back to this location and the sad part is it’s 3 minutes from my house and I will NEVER AGAIN NEVER patronize this store EVER!!!
Atmosphere: 1
Service: 1
The staff is too slow, especially the cashier. She also doesn't have good customer service. The cashier talks over the food.
Atmosphere: 1
Food: 1
Service: 1
I had a pick up order for two medium pies and cheesesteaks and a 2 L and I called back to ask for exercise and cheese to be added to one and it was not done. The pizza was called. The pizza was dry.
Food: 1
Service: 1
Love this pizza joint. I'm from Brooklyn so when we like a pizza you can pay attention!
App~
Atmosphere: 3
Food: 4
Service: 3
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