McDonald's
2379 Wesley Chapel Rd, Decatur
(770) 323-2200
Recent Reviews
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I stopped by this McDonalds and I have to shout out Skylar for being extremely professional. She was the only one who addressed me to ensure I was served.
She gave the same level of care to each customer that was in the building.
I was blown away. I give extremely high remarks to Skylar and hope that a manager sees this review.
Atmosphere: 5
Food: 5
Service: 5
They never have enough workers
Atmosphere: 1
Food: 3
Service: 1
The employees are not aware of what their guest are ordering, which is weird because the tickets print off and they tap them to the bag, and the quality of the food is subpar at best.
Atmosphere: 3
Food: 2
Service: 2
Ordered a meal thru their app and only got cold nuggets and my drink but not anything else. This happens CONSTANTLY at this location.
waited ,20 minutes for double cheese burger
Vert efficient food very good
Atmosphere: 5
Food: 5
Service: 5
Long waits every time I come here and the young females are so disrespectful
Atmosphere: 1
Food: 1
Service: 1
The drive thru is a little slow, but the food has always been hot. I usually stop at this location on Sunday mornings on my way to church.
Atmosphere: 3
Food: 5
Service: 3
Quick eats. Staff are so sweet and quick.
Atmosphere: 5
Food: 5
Service: 5
Waited in line for 20 mins to be told they closed at 11pm.
Restaurantji Recommends
Terrible service had me waiting 30 minutes for my meal wouldn’t recommend going here
Atmosphere: 1
Food: 1
Service: 1
First and foremost it says Open 24hrs online.. 2nd me and my wife waited in line 15-20 minutes before they tried to say they was closed but took a whole other order, 3rd they took our order which was only 1 medium fry and 1 small fry with light salt told us the total and we waited still in line because other people was in front of us, 4th they waited until we got to the window to say they fryer was down.. this is was one of the locations that we go to because sometimes Redan location messes up but this time the whole shift that worked tonight Sunday July 27, at 11:00pm needs to be fired or something cause it’s very unprofessional and unacceptable, I know how customer service work and this wasn’t it!! THE WHOLE SHIFT FROM TONIGHT NEEDS TO BE FIRED OR WRITTEN UP INCLUDING THE MANAGERS!!
Atmosphere: 1
Food: 1
Service: 1
This McDonald’s location poses a serious safety and customer service risk, especially for DoorDash drivers and elderly customers. I witnessed and experienced hostility, cursing, and outright disrespect from staff including what appeared to be a shift leader. Over the course of 52 minutes, I calmly observed the store’s behavior before speaking up. What I saw included:
• Elderly customers being cursed out
• DoorDash drivers being called poor and openly disrespected
• Staff yelling, being confrontational, and creating a hostile environment
When I finally addressed the situation respectfully, I was met with even more aggression, confrontation, and humiliation.
This was not a one-off issue it was a clear, ongoing pattern of misconduct. I am urging McDonald’s corporate to:
• Review all surveillance footage from July 23, 2025
• Audit this location immediately
• Place this store under corporate monitoring
• Temporarily suspend this location from the DoorDash platform until staff retraining and proper accountability is implemented
This store is unsafe, unprofessional, and unacceptable by all standards. Customers and Dashers deserve far better.
Atmosphere: 1
Service: 1
Might be the worst McDonald’s
Atmosphere: 1
Food: 1
Service: 1
My mom ordered from this place and then they forgot the food but gave us the drinks, kinda disappointing😞
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