I really can’t rate this place. A few of us made an attempt to take someone there for their birthday on a Saturday. The place wasn’t opened and it was advertised it was opened.
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Great food and service here. Leighton at the bar was helpful in explaining the menu items and kept the mimosas coming. The pepper shrimp and grits was really flavorful without being too spicy. The music was great and matched the ambiance really well. The only thing missing is hookah service which is no longer offered. I wish they would bring it back on the patio or at the bar. It would really complete the vibe. Highly recommend.
Vegetarian options: Rice and Peas. Mac and Cheese. Corn bread. Plantain. Grits.
Dietary restrictions: Inform server of needs
Kid-friendliness: Kids welcomed. No smoke present in establishment
Wheelchair accessibility: Accessible
Atmosphere: 4
Food: 4
Service: 4
Alexander Dushane
New management ruined this place.
My food took an hour to arrive. My wife's sides were given to her when my meal was brought out, and her entree came 40 minutes later.
Two people at our table were told they had to choose new sides because they were out of fries, yet a table seated after we ordered got 3 orders of fries to their table.
By far the worst service I have ever witnessed, an absolute disgrace.
Nicole Lee
Made a reservation a good week ago if not longer for a larger party. Drove a good 30 minutes out to show up and the restaurant isn’t even open!!! No notice or anything that the restaurant was gonna be closed! Terrible!
Nacho Biz
Sariah was a great server in spite of her being new and just starting 2 days ago. The food is absolutely delicious and not overpriced like most of Atlanta. The drinks are great! Kudos to the bartender. My first time here, I will return
Atmosphere: 5
Food: 5
Service: 4
Crystal I
Where do I begin…… I had reservations for. 3pm. I arrived at 3:05. The DJ was nice enough to tell the bar staff I was waiting for almost 10 min to be seated…..finally seated and then we find out that they are OUT of all of their main courses…….. no oxtail, fish, shrimp, ackee…..so I ask what’s left….only wings which were a 5/10 and jerk burger which was 6/10……Mac and cheese was a 6/10, cabbage was a 7/10 and cornbread was the star of the show it was moist and sweet def a 10/10. Drinks were really good. We were disappointed that the food selection was so minimal they should have just closed. I will say our waitress was nice. I wouldn’t comeback anytime soon.
Atmosphere: 3
Food: 2
Service: 2
Recommended dishes: Blueberry Cornbread
Naomi-Marie McCormick
The food was very lack luster, I cannot recommend this place to anyone. . I hate to speak negatively but when food is not good I cannot pretend. Our server Cliff was great, however this is my last time coming to Ms. Icey's
Atmosphere: 2
Food: 1
Service: 4
Brandon Jordan
Waiting over an hour for brunch food when they weren’t even that busy. Then they ran out of multiple items … wings … Brussels sprouts …. Jerk pork … sweet plantains … what’s the point of coming…. They don’t even have ketchup for the fries … this is ridiculous
Atmosphere: 1
Food: 1
Service: 1
Michelle Rae
I’ve been coming to this restaurant for years and this is my first time having a bad experience. My food was cold because the waitress forgot that I was one of her tables. It will be a long time before I come back to this restaurant
Atmosphere: 3
Food: 3
Service: 1
Roosevelt Hollins
Flavor was great !!! Not enough spicy in the house..Shrimp should be fully peeled in the grits...Gratuity, should be in parties 4 or more....A client and I had 20% gratuity on our bill..overall good atmosphere and menu.
Ms. Iceys Kitchen & Bar offers a casual dining experience with a Southern-Caribbean fusion menu. I tried the jerk chicken with rice and peas - the portion was generous and filling. While the food was tasty, it wasn't particularly memorable. The interior has a modern industrial feel, creating a relaxed atmosphere. Overall, a decent option for a casual meal.
Atmosphere: 4
Food: 4
Service: 5
YoYo Happy One
Just left the restaurant. Spend 130.00 This place was suggested by my family. Food was so spicy, I couldn't eat it. Then...a long piece of hair, black came out my mouth eating cornbread. Then add a tip of 20% without asking the customer, unbelievable. I'm from NY no way a restaurant in NY would have had a customer leave unsatisfied. 130.00d and a 20d tip for hair, etc. Well, I will not eat at Ms. Iceys again. And I also mentioned to my Atlanta GA family. I will say the waitress was accommodating. 130.00 for hair, wow. I'm very, very disappointed 😞
Atmosphere: 3
Food: 1
Service: 5
Marsha Joseph
I visited Ms. Iceys Kitchen & Bar for dinner on Saturday night with my family. The food was Awful! The restaurant was empty and the service was terrible. If you are looking for authentic Jamaican food/restaurant, this is not it.
Atmosphere: 1
Food: 1
Service: 1
Rose Allen Cole
Extremely disappointed in this place!!! The service was totally unacceptable. We tried to work with them despite the issues. We were billed for a couple of items which I called the manager about. We ordered 3 fish @ $35/each, they came back and said they were out of fish; after complaining, the manager came back and said there are only 2 available (maybe fish was being reserved for someone else). We ordered the 2 fish, however, we were still billed for 3 fish. The next day, I called the same manager on the shift the night before. Honesty is the best policy!! Although I spoke with the manager, he said he would call me back, nothing!! My husband called, and I called, left messages, no response. You all should have made a good faith effort to respond; you all knew you only served us 2 fish but you billed me for 3 fish. The extra bowl of rice and peas, I told the server we did not order, she left it anyway. We paid for that too.
Their customer service is so sloppy. Sometimes you want to support your people or small businesses but I go where not only the food is good but also great customer service is also measured. The food was good but too salty. Our party of 8 will definitely not be going back. DO BETTER THAN THIS!!
Atmosphere: 4
Food: 4
Service: 1
Chantelle Brunson
Service is terrible. Sat here for 3hrs.. 1 of those hours was for syrup.. no silverware… basically served myself lol
I really can’t rate this place. A few of us made an attempt to take someone there for their birthday on a Saturday. The place wasn’t opened and it was advertised it was opened.
Great food and service here. Leighton at the bar was helpful in explaining the menu items and kept the mimosas coming. The pepper shrimp and grits was really flavorful without being too spicy. The music was great and matched the ambiance really well. The only thing missing is hookah service which is no longer offered. I wish they would bring it back on the patio or at the bar. It would really complete the vibe. Highly recommend.
Vegetarian options: Rice and Peas. Mac and Cheese. Corn bread. Plantain. Grits.
Dietary restrictions: Inform server of needs
Kid-friendliness: Kids welcomed. No smoke present in establishment
Wheelchair accessibility: Accessible
Atmosphere: 4
Food: 4
Service: 4
New management ruined this place.
My food took an hour to arrive. My wife's sides were given to her when my meal was brought out, and her entree came 40 minutes later.
Two people at our table were told they had to choose new sides because they were out of fries, yet a table seated after we ordered got 3 orders of fries to their table.
By far the worst service I have ever witnessed, an absolute disgrace.
Made a reservation a good week ago if not longer for a larger party. Drove a good 30 minutes out to show up and the restaurant isn’t even open!!! No notice or anything that the restaurant was gonna be closed! Terrible!
Sariah was a great server in spite of her being new and just starting 2 days ago. The food is absolutely delicious and not overpriced like most of Atlanta. The drinks are great! Kudos to the bartender. My first time here, I will return
Atmosphere: 5
Food: 5
Service: 4
Where do I begin…… I had reservations for. 3pm. I arrived at 3:05. The DJ was nice enough to tell the bar staff I was waiting for almost 10 min to be seated…..finally seated and then we find out that they are OUT of all of their main courses…….. no oxtail, fish, shrimp, ackee…..so I ask what’s left….only wings which were a 5/10 and jerk burger which was 6/10……Mac and cheese was a 6/10, cabbage was a 7/10 and cornbread was the star of the show it was moist and sweet def a 10/10. Drinks were really good. We were disappointed that the food selection was so minimal they should have just closed. I will say our waitress was nice. I wouldn’t comeback anytime soon.
Atmosphere: 3
Food: 2
Service: 2
Recommended dishes: Blueberry Cornbread
The food was very lack luster, I cannot recommend this place to anyone. . I hate to speak negatively but when food is not good I cannot pretend. Our server Cliff was great, however this is my last time coming to Ms. Icey's
Atmosphere: 2
Food: 1
Service: 4
Waiting over an hour for brunch food when they weren’t even that busy. Then they ran out of multiple items … wings … Brussels sprouts …. Jerk pork … sweet plantains … what’s the point of coming…. They don’t even have ketchup for the fries … this is ridiculous
Atmosphere: 1
Food: 1
Service: 1
I’ve been coming to this restaurant for years and this is my first time having a bad experience. My food was cold because the waitress forgot that I was one of her tables. It will be a long time before I come back to this restaurant
Atmosphere: 3
Food: 3
Service: 1
Flavor was great !!! Not enough spicy in the house..Shrimp should be fully peeled in the grits...Gratuity, should be in parties 4 or more....A client and I had 20% gratuity on our bill..overall good atmosphere and menu.
Atmosphere: 5
Food: 4
Service: 5
Restaurantji Recommends
Ms. Iceys Kitchen & Bar offers a casual dining experience with a Southern-Caribbean fusion menu. I tried the jerk chicken with rice and peas - the portion was generous and filling. While the food was tasty, it wasn't particularly memorable. The interior has a modern industrial feel, creating a relaxed atmosphere. Overall, a decent option for a casual meal.
Atmosphere: 4
Food: 4
Service: 5
Just left the restaurant. Spend 130.00 This place was suggested by my family. Food was so spicy, I couldn't eat it. Then...a long piece of hair, black came out my mouth eating cornbread. Then add a tip of 20% without asking the customer, unbelievable. I'm from NY no way a restaurant in NY would have had a customer leave unsatisfied. 130.00d and a 20d tip for hair, etc. Well, I will not eat at Ms. Iceys again. And I also mentioned to my Atlanta GA family. I will say the waitress was accommodating. 130.00 for hair, wow. I'm very, very disappointed 😞
Atmosphere: 3
Food: 1
Service: 5
I visited Ms. Iceys Kitchen & Bar for dinner on Saturday night with my family. The food was Awful! The restaurant was empty and the service was terrible. If you are looking for authentic Jamaican food/restaurant, this is not it.
Atmosphere: 1
Food: 1
Service: 1
Extremely disappointed in this place!!! The service was totally unacceptable. We tried to work with them despite the issues. We were billed for a couple of items which I called the manager about. We ordered 3 fish @ $35/each, they came back and said they were out of fish; after complaining, the manager came back and said there are only 2 available (maybe fish was being reserved for someone else). We ordered the 2 fish, however, we were still billed for 3 fish. The next day, I called the same manager on the shift the night before. Honesty is the best policy!! Although I spoke with the manager, he said he would call me back, nothing!! My husband called, and I called, left messages, no response. You all should have made a good faith effort to respond; you all knew you only served us 2 fish but you billed me for 3 fish. The extra bowl of rice and peas, I told the server we did not order, she left it anyway. We paid for that too.
Their customer service is so sloppy. Sometimes you want to support your people or small businesses but I go where not only the food is good but also great customer service is also measured. The food was good but too salty. Our party of 8 will definitely not be going back. DO BETTER THAN THIS!!
Atmosphere: 4
Food: 4
Service: 1
Service is terrible. Sat here for 3hrs.. 1 of those hours was for syrup.. no silverware… basically served myself lol
Atmosphere: 3
Food: 4
Service: 1
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