Pizza Hut

4985 Flat Shoals Pkwy, Decatur
(770) 987-4100

Recent Reviews

Nelson English

Manager makes a great effort to ensure each order is prepared properly. Customer service was good.Parking: Clean and plenty of available parking.

Atmosphere: 5

Food: 4

Service: 4

Recommended dishes: Pepperoni Lovers Pizza, Meat Pizza

Champagne Jules

ABSOLUTELY THE WORSE PLACE TO EVER GET FOOD!! THEY WILL STEAL YOUR MONEY AND NOT GIVE YOU YOUR FOOD!!! THIS STORE NEEDS TO BE SHUT DOWN!!! ASAP!!! BUNCH OF NASTY STEALING

Atmosphere: 1

Food: 1

Service: 1

Salmata Saaka-Lyons

Extremely Disappointed with Pizza Hut Delivery ServiceI recently had a very disappointing experience with Pizza Hut that left me frustrated and unsatisfied. I placed an order for delivery, and when it arrived, it was incomplete. Not only were items missing from my order, but the ones that did arrive were cold and unappetizing.To make matters worse, when I tried to contact the store to address the issue, I found that the phone number provided led to a call center. Every time I called, I was "transferred" to the store, only to have the phone ring endlessly until it eventually hung up. There was no way to reach anyone at the store directly, leaving me feeling helpless and ignored.As a long-time customer of Pizza Hut, I expected better service and quality control. This experience has left a sour taste in my mouth, and I am greatly disappointed with the level of customer service provided. I hope that Pizza Hut addresses these issues promptly to ensure that other customers do not have to endure similar frustrations.

Atmosphere: 2

Food: 1

Service: 1

Brittney McLoyd

It took 4 hours to get my order and no one answers the phone for you to inquire about your order. I should have learned than to order from them again because once they never showed up and I had already paid online.

Atmosphere: 1

Food: 1

Service: 1

Parish Lesane

??‍♀️paid for extra cheese, didn’t get it, went home and added my own (Pic1 vs Pic2) Just wanted to let them know…and I’ve been on hold for 20mins and still holding just to say, I get it..I work in service too, If you don’t like your job..QUIT!!! Don’t take our money and give us Subpar service ?

Food: 1

Service: 1

Debbie Smith

I ordered online for pickup at the drive thru window. For some reason the person in front of me took so long that I parked and went inside. The pizza was still fresh and ready. I only saw the cashier and one person in the back doing the cooking. The cashier was friendly, and I left impressed with this team's perfomance.Vegetarian options: They can make a vegetarian pizza if it's ordered.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pepperoni Pizza

Erica Raven

Pasta was over seasoned soooo much oregano the pizza was too doughy and to much sauce

Atmosphere: 1

Food: 1

Service: 1

Lisa Minor

The Super Supreme Pizza we ordered was well prepared. The toppings were plentiful and the pizza was very tasty. We also received excellent service when we picked up our pizza. I do wish this location would begin offering delivery again in our area.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Meat Lovers Pizza

Kimberly McGuire

I tried the $7 individual meat lovers pizza pocket thing, It was just okay. Service was slow, so I was unable to eat it freshly cooked. The window attendant tried to charge me again though I ordered/paid online and even included a tip.

Atmosphere: 2

Food: 3

Service: 2

Chase Jacht

Why do I have to call 30 different phone numbers while, get hung up on 3 times just to order food.

Atmosphere: 1

Food: 1

Service: 1

LaDretta Daniel

They have kids running this store with terrible attitudes and they wrote ur card numbers down to use at later dates to make purchases.......

Service: 1

Tannish Carter

This is a great place to eat with family and friends!!!! Or even Solo..fresh...hot and fast service..!!! Great job guys..shout out to Ms. Cherish great customer service.!!! I will be back..!!!??✌️??.

Atmosphere: 5

Food: 5

Service: 5

Deborah Scott

Prices are a little higher than I thought $25.00 for the Pizza and $12.00 for Wings. But still the food was good, and the staff was very respectful to everyone who came in.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Meat Lovers Pizza, Breaded Boneless Wings

Billy Bob

Everytime I order here I either get the wrong order or have missing items. THIS TIME I got my order and was missing my cinnamon sticks and was chewing into a hard unknown rock-like item and almost chipped my tooth. I'm on the phone for the third time trying to get a refund and am getting no response. I don't want anymore free pizza coupons I want my refund and you'll never hear from me again. I may send these pictures to the health department

Atmosphere: 1

Food: 1

Service: 1

M. Forbes

My online delivery order went left but thank you to tonight's crew for their good customer service and caring enough to make sure everything was rectified with my order.

Service: 5

Load More