If I could rate 0 stars, I absolutely would!! They are always out of supplies. The staff is slow and rude. How are you charging me regular price and you are out of supplies. This location gives Starbucks a bad name!! Literally l!!
Atmosphere: 1
Food: 1
Service: 1
Alexis Hull
I'm a tea drinker and their Honey Citrus Mint Tea is devine!
Atmosphere: 5
Food: 5
Service: 5
Carmen Sandiego
They lack enthusiasm(customer service)and are extremely too slow, even when there isn't a line.
Gregory Jackson
the workers were so rude it was 3 young people working , bad customer service .
Service: 1
Ash Ash
I am not sure if this is a new location, but there was 1 guy preparing the orders. The line of people waiting was long. Hence, the wait was long. I won't be revisiting this location. They need to do much better.
Atmosphere: 2
Food: 4
Service: 2
Charles Mitchell
The location tells you everything you need to know 🤷🏾…
Atmosphere: 1
Food: 4
Service: 1
Vanity Dreamz
Very unprofessional. Lack of staff . Had regular Kroger staff making drinks instead of Starbucks employees. I waited at register 10 mins before my order was even tooken . If you guys can’t supply a store with a full functioning staff don’t have the store open . That’s was very cringe that a florist was able to make my drink for me . Do better Starbucks
Service: 1
Hollie Addis
Brianna was very kind and sweet this morning. She made my day!
Chynetria Canty
Mia was the absolute best and my latte was amazing!!!
Angie Newsom
I have not been here..Just looking at reviews from a year ago up till now. Seems like the servive here has gone way down . It's nice to give an apology, but when will the service get better than what Im reading in most of this complaints? Ive never saw reviews this poor anywhere else. Please do better customer serice , so your ratings will compliment your store. Thanks, respectfully
This Starbucks is absolutely terrible first they made my drink pourley the refused to my it again then when the girl said she would after I already waited 30 mins had me wait another 30 mins at the counter with my baby crying then when I asked her what’s taking so long she laughed with the other girl and talked about me as if I was standing there then when I asked for a manger they said that the manger wouldn’t be there until Friday and then when I asked for their names especially the one with the big puff and jacket who had no name tag on the lied and laughed and gave me a fake name then the other one came and after she said she just worked there, then said she was the manger. I will never be back at the location again, I’ve never been treated with so much disrespect in my life as a customer, I called corporate and they gave me my money back and a gift card so for that I will still shop at Starbucks but I will NEVER and I mean NEVER come to this one ever again I’ll just go the long distance to got to one in a less trashy area.
Gloria H
They were out of everything!! This is a new Starbucks that sits inside of a mega sized Kroger they definitely need to do better with keeping items in stock
Lee Lee Luv
Horrible customer service
Angie Montero
They do not do good they took 1 hour to serve the personaly they are very slow at working i just ordenes 3 drinks and they took to long.
Navi Madison Short
The coffee is very good but the service is awful. Took 30 minutes to get a cold brew. Tasted very good just took way too long.
If I could rate 0 stars, I absolutely would!! They are always out of supplies. The staff is slow and rude. How are you charging me regular price and you are out of supplies. This location gives Starbucks a bad name!! Literally l!!
Atmosphere: 1
Food: 1
Service: 1
I'm a tea drinker and their Honey Citrus Mint Tea is devine!
Atmosphere: 5
Food: 5
Service: 5
They lack enthusiasm(customer service)and are extremely too slow, even when there isn't a line.
the workers were so rude it was 3 young people working , bad customer service .
Service: 1
I am not sure if this is a new location, but there was 1 guy preparing the orders. The line of people waiting was long. Hence, the wait was long. I won't be revisiting this location. They need to do much better.
Atmosphere: 2
Food: 4
Service: 2
The location tells you everything you need to know 🤷🏾…
Atmosphere: 1
Food: 4
Service: 1
Very unprofessional. Lack of staff . Had regular Kroger staff making drinks instead of Starbucks employees. I waited at register 10 mins before my order was even tooken . If you guys can’t supply a store with a full functioning staff don’t have the store open . That’s was very cringe that a florist was able to make my drink for me . Do better Starbucks
Service: 1
Brianna was very kind and sweet this morning. She made my day!
Mia was the absolute best and my latte was amazing!!!
I have not been here..Just looking at reviews from a year ago up till now. Seems like the servive here has gone way down
. It's nice to give an apology, but when will the service get better than what Im reading in most of this complaints? Ive never saw reviews this poor anywhere else. Please do better customer serice , so your ratings will compliment your store. Thanks, respectfully
Restaurantji Recommends
This Starbucks is absolutely terrible first they made my drink pourley the refused to my it again then when the girl said she would after I already waited 30 mins had me wait another 30 mins at the counter with my baby crying then when I asked her what’s taking so long she laughed with the other girl and talked about me as if I was standing there then when I asked for a manger they said that the manger wouldn’t be there until Friday and then when I asked for their names especially the one with the big puff and jacket who had no name tag on the lied and laughed and gave me a fake name then the other one came and after she said she just worked there, then said she was the manger. I will never be back at the location again, I’ve never been treated with so much disrespect in my life as a customer, I called corporate and they gave me my money back and a gift card so for that I will still shop at Starbucks but I will NEVER and I mean NEVER come to this one ever again I’ll just go the long distance to got to one in a less trashy area.
They were out of everything!! This is a new Starbucks that sits inside of a mega sized Kroger they definitely need to do better with keeping items in stock
Horrible customer service
They do not do good they took 1 hour to serve the personaly they are very slow at working i just ordenes 3 drinks and they took to long.
The coffee is very good but the service is awful. Took 30 minutes to get a cold brew. Tasted very good just took way too long.
Atmosphere: 2
Food: 4
Service: 2
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