Wendy's
$ • Fast Food, Burgers
Hours:
4965 Flat Shoals Pkwy, Decatur
(770) 987-0100
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Customers' Favorites
Wendy's Reviews
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I asked for Honey mustard got sweet ND sour... (I was in the drive thru) I had to go inside to ask for the correct sauce... that took 10 mins just to give me Honey mustard
The location at Flat Shoals Parkway, Decatur, GA seems to never have chocolate Frosty available. For months now every time I go there they say the machine is broken down. Last time they told me they had recently cleaned the machine and it would be 15 minutes. This nonsense has gone on all summer long. I thought it was just me but my father has the same complaint every time he goes there only the vanilla Frosty is available. I have never seen a chain fast food restaurant so consistently...read full review
The slowest place ever. You need to plan on being there at least 30 minutes before you get your food.
Ratings
Menu
Hours
| Monday | 7AM - 2AM |
| Tuesday | 7AM - 2AM |
| Wednesday | 6:30AM - 9PM |
| Thursday | 11AM - 1AM |
| Friday | 7AM - 2AM |
| Saturday | 8AM - 2AM |
| Sunday | 8AM - 2AM |
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Wendy's offers food that is mid-level quality, but the service can vary. While some customers have had positive experiences with friendly and efficient staff, including an excellent drive-thru experience with D’Andangelo, others have encountered issues with customer service and cleanliness. Some employees may benefit from additional training in customer service. However, there have been improvements noted in the level of service compared to previous visits. One customer mentioned that breakfast was perfect, served hot, and the store was super clean, leading to a satisfying experience. On the downside, some menu items like the spicy parm nuggets received negative feedback. Overall, Wendy's seems to be a decent option for a quick meal, but the consistency of the service could be improved for a better customer experience.