Zaxby's Chicken Fingers & Buffalo Wings

Dwayne was amazing his customer service was phenomenal he was a breath of fresh air

Food not always good here any more

Atmosphere: 2

Food: 2

Service: 2

I came through the drive through and order a 3 piece tender meal tossed in wimpy sauce and a kids meal. Once I already drove out the parking lot and opened my box I realized my order was wrong. They didn’t toss my tenders in the wimpy sauce so I had to drive back, park and get out. They cashier grabbed my box and told them to just toss my tenders and that was a red flag. I worked in the food industry and you’re never supposed to take food back to the kitchen due to sanitary reasons and by that time the tenders weren’t even fresh anymore so I requested a fresh remake which they all clearly got attitudes about. Once they handed my food back they didn’t even make my fries a large like I payed for. I payed for a “go big” so they took my food again and I waited another 5 minutes for more fries and my tenders were tossed but got cold again. I just didn’t have a good experience here and probably will avoid this location.

My husband went to pick up our $25+ mobile order, and when he got there they claimed “someone picked it up already…” Didn’t try to make it right at all, & got super rude with my husband (I heard the whole exchange over the phone) Manager was no help either. Very unprofessional! Go ANYWHERE else!

Atmosphere: 1

Food: 1

Service: 1

Fries were horrible and soggy. No smiles. Poor service.

Atmosphere: 4

Food: 1

Service: 3

Very tasty and the place is very clean

I don’t even know where to begin. I ordered the 6 fingerz with slaw combo, upsize to large, and instead of zak sauce, honey mustard. Didn’t get my order total at the speaker. When I got to the window, I was overcharged by $2 and some change. The guy that rung up the order, I guess the manager, gave me back a $1, but you still owed me another one, which I never got. I didn’t receive a utensil for the slaw. The toast wasn’t toasted on both sides, like it usually is. I was short a chicken finger, and on top of that, y’all gave me spicy sauce when I clearly ordered honey mustard. The guy had a whole attitude on him as well. This has been the visit from down below and I can’t even make this stuff up. I’m totally disgusted and disappointed with this visit

Atmosphere: 1

Food: 1

Service: 1

Dewayne provided great customer service. He explained the menu well and made a great recommendation. Our food came out incorrect but he made it right!

Atmosphere: 3

Food: 3

Service: 4

I thought Dewayne was a phenomenal employee. He truly went out of his way to make sure myself and my friend had an exceptional experience. He was very kind and patient, he never made us feel rushed while placing our order and even delivered our food to our table.

Atmosphere: 3

Food: 3

Service: 5

Wasted my gas why y’all put y’all open till 12am but yelling out closed to customers !!

Atmosphere: 1

Food: 1

Service: 1

Exceptional customer service! Tried the new garlic butter shrimp, tasted good, if only they were medium size.😄

Atmosphere: 5

Food: 5

Service: 5

Love the milkshakes!

Atmosphere: 3

Food: 3

Service: 4

Dwaine was awesome and welcoming, restaurant was clean and the bathrooms also. Which says a lot about a restaurant

Atmosphere: 5

Food: 4

Service: 5

The food was amazing definitely coming back. Service was great.
Dwayne gave awesome hospitality.

Atmosphere: 5

Food: 5

Service: 5

Focus on food is going down … I’d say Gone!!! .. something is wrong. $$$omething is off… it’s just take out.. yet skimpy thrown together prepackaged like.. No more for me, this is a good thing... health over treats.. 16.00 window toss lol !! Traditional wings and things 👎✍️

Atmosphere: 2

Food: 1

Service: 3