Hilton Garden Inn Garden Restaurant

I can honestly say I have NEVER had a worse experience. We stayed here as a stay to play hotel for a cheer competition and it was a true nightmare. From check in being forever long and unable to find our reservation and trying to get us to double pay when we showed them our prepaid receipt , and where it came out of our account to the entire elevator / hall smelling like weed. Our room had cigarette burns all on the sheets. It was 2am so we just decided to sleep on the air mattress we brought. When calling the AM to explain our issue he did nothing but try and tell me I was lying and there was nothing he could do other than give me points. The parking was miserable due to construction that they did not let anyone know about before arrival / during booking. If you are considering staying here DO NOT !!

The room was clean and the bed was comfortable. The breakfast was an extra charge but very good. The waitress was cheerful and efficient. The front desk person was not friendly at check-in. Worked well for flying out the next day.

Recently did a staycation here at the Hilton had a great time the staff were very Entertaining didn't need to go anywhere they were also helpful & curtious (special shout out to the front desk,especially evita ,(don't cry ??for me Argentina)not a dull moment wit her ?? & gwen at the restaurant was friendly and curtious will come back again other desk member think her name was sharita thanks to the lady spraying sanitizer in the air and on lobby furniture ?

Atmosphere: 5

Food: 5

Service: 5

Great Location and close to Everything! This hotel did not disappoint. Everyone was very friendly, especially the shuttle van driver. He suggested some food spots that were in walking distance and told us some other things to do if time permitted. The people at check in and check out were nice as well. The hotel was clean, spacious and just what we needed.

I thought all Hiltons were kept to the same standards. I was very disappointed after seeing how dirty this place was. I’ve never been to any of the Hilton/Hampton chains that looked like this. I’ll continue to use Hilton hotels but will not visit this one or recommend it to anyone.

The worst experience I've ever had when trying to cancel a reservation. As a frequent business traveler, plans often change often. I checked in online, and they will not provide a refund because it says I'm at the property, even though I've checked in to another Hilton Hotel in Alabama. Look at the reviews Hilton - they should be able to call themselves a Hilton Garden Inn. As a Diamond Member, I've never been refused a refund. I was a Diamond Member and just signed up for Marriott Bonvoy. Terrible customer service at this place.

The hotel is in a pretty sh***y area and the staff were extremely rude and the hotel looks like s**t but the worst part is that the staff stole my f***ing AirPods this is one of the few bad experiences I’ve had with Hilton as of recent and I would not recommend staying here unless you want your s**t stolen.

Always a good

Atmosphere: 4

Food: 4

Service: 5

Very convenient for what we needed to

Atmosphere: 4

Service: 4

The bed is so comfortable, the room is great and the proximately to the ATL airport is great. I have stayed at several hotels near the airport, but this is my 2nd time at this property. I will definitely stay at this property again.

The service here was beyond satisfied, each employee greeted me with a beautiful smile while providing excellent customer service, and to top it off the food was delicious

Definitely not what I would expect from Hilton. Our room smelled like a mixture of smoke and mildew. The phone was broken in our room so we could not call the office. I had to hold my breath on the elevators because the smell was so bad. They also allow big aggressive pitbulls so be careful with your little fur babies. We will never stay there again and do not recommend. Makes us actually question if we will ever stay at another Hilton Hotel

Momma said if you don't have nothing nice to say then don't say nothing at all. That's it.

Atmosphere: 2

Food: 3

Service: 2

Alaska cancelled my flight and put me up at this lovely establishment. The drinks are very expensive here 2 beers and a shot of crown apple is $40. I would recommend walking to another local watering hole to avoid the high prices.

Atmosphere: 4

Food: 3

Service: 5

The staff was super friendly, the wait staff, super knowledgeable, outgoing you and the food was wonderful. we were there for a business meeting and the facilities were wonderful. We were taking care of anything we needed. Everyone was extremely helpful.