Ikhlas Seafoods and Pastries

This is 1 of my favorite restaurants. The fish is amazing, and the coleslaw is Devine.

Atmosphere: 4

Food: 5

Service: 2

Chicken wings was so tiny and dry just plain nasty.

Atmosphere: 1

Food: 1

Service: 1

Very sad this a small mac & cheese

The food was very good. I ordered the 2pc fish and 5 shrimp dinner and they gave more fish than I can ask for. I will definitely be visiting again.

Atmosphere: 3

Food: 4

Service: 4

Recommended dishes: Fish, Coleslaw, Puppies

I ordered this meal with Uber Eats. My driver was there before the order was ready and was at drop-off in less than 7 min. My fries were ice cold. I ordered 10 pc wings hard with blue cheese. I get 10pc soggy and tasting like it sat uncovered in a refrigerator. I got blue cheese instead of ranch. The fish was warm and was ok. I ordered the carrot cake. Which should be the raisin cake. It was loaded with raisins and disgusting. Yeah, $20 down the drain. But a lesson learned to never go back!

Food: 1

All the food is fried, but very good. The portions are generous

Vegetarian options: Few

Atmosphere: 2

Food: 4

Service: 3

Recommended dishes: Fish, Seafood

Been coming to this place for over 25 years....normally would suggest. However, walked in and went to place an order. I like my fish sandwich with the tarter sauce on the side...don't like soggy fish (personal preference). As I'm placing my order...the man just walked away in the midst of me placing my order, went back into the kitchen then came back. He told me that they had a meeting and they were no longer allowing people to have their sandwiches with tarter sauce on the side. It either has to be on the sandwich or they have to charge for it. Bad Business. Keep in mind, when I do come I will spend $20+ for multiple items. I left and went somewhere else. Even if you want to put it in a smaller container...that should be an option instead of straight refusal. They lost a long time customer over something that makes absolutely NO SENSE! It's unfortunate but it's their business and they can run it the way they want to. I PURPOSELY drive to the other side of town to patronize this business because of the long history and love of the owner. Haven't seen her in a long time and you can DEFINITELY see a difference and that's not a good difference...hopefully she's okay. There has been other issues but I've overlooked it out of loyalty...however it can be the tiniest thing that can cause a business to lose a long time customer. I've brought tons of business and referrals to this business. I'll go support another small business that knows how to take care of their customers that have shown years of loyalty instead of making asinine decisions that does more damage then benefits. Kind of sad but have no other choice but to get over it.

UPDATE
Thank you for responding and I totally understand what you're saying.
If possible, can I offer some constructive feedback?
You have smaller cups that you serve the cocktail sauce in. Could you not offer that as an option? Since you already have them in stock...it wouldn't be any additional cost for you and it's smaller so you would save on product.
It makes no sense to charge someone for an item that's already on the sandwich.
It's the equivalent of asking for the sandwich combo (with fries) without ketchup but then charging people to get ketchup packets.
It's sad to see small businesses cut their noses off despite their face. Willing to lose long time and loyal customers over an easy fix.
By the time I make it home...the sandwich is soggy and detracts from the quality.
It's survival of the fittest....and as you grow.. you should be able to adapt. Those who cannot adapt don't last or they cut their business via their own actions.
When I come...I spend cash...as to not incur extra credit card fees and so it all goes directly to your establishment....plus I tip the crew because I appreciate them. 💜
However, who am I to try to force or debate with a business to take my money that I want to give them?
Still have love for you...just disappointed.
Thank you for your response as I wasn't sure if you would see this.

Atmosphere: 3

Food: 5

Service: 2

This was my first time visiting in a while. I realize change is inevitable, but I wish they wouldn't have messed with the recipe. Coleslaw, fries, tarter sauce and cakes has a different taste.

Atmosphere: 4

Food: 3

Service: 4

Recommended dishes: Fish

Really good food! Really Itty customer service! I know it’s a lil hood spot, but you now exist in an eco system and be rated against all restaurants, not just the hood. Ya know same issues….. but platters and have to fight for sauce, very rigid menu, very rigid ordering guidelines all they way down to the receipts. Overall good food, and horrible service. I would go back, but be ready.

Atmosphere: 1

Food: 4

Service: 1

Recommended dishes: Fish, Seafood, Coleslaw, Fries, Tartar

Good food!

Atmosphere: 3

Food: 4

Service: 3

The cashier Krystal is rude and unpleasant. The fried fish is pretty decent but who wants to deal with poor customer service to receive food. This is my second and last time coming here.

Atmosphere: 1

Food: 3

Service: 1

I went here on December 3rd,the cashier was rude,he refused to add lemon pepper on my wife's food,the food tasted like it was cooked in old grease,the cashier told me that the wings come precooked and that's why they tasted so terrible, this was the worst $60 meal I've ever had and I wish there was a way I could get my money back. I thought it was against the law to have kids under 5 behind the counter. If you don't believe me, look at the video on 12/03/2024 between 6 and closing. The best thing for this corporation is to get rid of the cashier and get some respectable people working there

Atmosphere: 1

Food: 1

Service: 1

Fish is dry...I tried it twice and wasnt impressed...JJ Fish taste better

Atmosphere: 3

Food: 3

Service: 4

I love that everything is fresh. However, if you have hypertension or are sensitive to msg, do not eat there. The food is spicy and might possibly have msg in it. After eating the food, my blood pressure registered 172/110.

Good flavored food. Too salty!

Atmosphere: 5

Food: 3

Service: 5

Recommended dishes: Hush Puppies, Wings And, Pie, Fish, Seafood, Bean Pie, Chicken Wings, Tartar, Wings

Delicious food. Been eating with Ikhlas since 2013... but the lady that works the register is very rude. Treat them with kindness and they're still rude.

Atmosphere: 5

Food: 5

Service: 1

Recommended dishes: Hush Puppies, Fish, Seafood, Bean Pie, Wings