Workers are rude store manager is rude everyone is unprofessional people are wearing headphones it’s a mess
Atmosphere: 1
Food: 1
Service: 1
Jason Underwood
I had occasion to pick up food for my child on my way home this evening. He asked for a Grinch happy meal, so I proceeded to this MacDonald's location and pulled into the drive thru.
The parking lot was clean and well lit, and there was no line to place my order.
I was inform d by Quan that unfortunately there were no more Grinch meals available, so I asked my child what they would like in its place. I apologized to Quan for my holding up the order process. He was pleasant and gentile in response assuring me that I could take my time and order when ready. After a few moments my child texted me their revised order and I let Kwan know I was ready. He took my order without asking me to repeat a single item. Once I was finished he repeated it back to me, confirmed that the screen was correct, and gave me my total.
I pulled around to pay and was greeted warmly by the smiling face of Aaniah who confirmed my order and total and took my payment. She then asked if I cared for my receipt and thanked me before telling me to pull to the next window.
Sekyah was waiting there with my drink and straw, which she handed to after verifying my order. In a few moments she handed me my food with a smile and thanked me.
This was hands down the best fast food experience I had in months. The consistency of the service I received gave me the impression that this store has quality management who care for their employees and give them the training and tools to succeed. I couldn't be more enthusiastic in my recommendation to patronize this location.
Atmosphere: 5
Food: 5
Service: 5
Jodie Bagg
Friendly drive thru staff on Christmas Eve. Fast, fresh food. One of the best experiences in a long time. Thank you!!
KEENE MARY ANN
Nice and clean place.
Atmosphere: 5
Food: 5
Service: 5
Lewis Potter
absolutely horrible terrible service ignored me multiple times
Atmosphere: 1
Food: 1
Service: 1
Alex Salguedo
Staff couldn’t care less about customers. They all were talking to each other ignoring the customer counter. A women wanting to get a drink had to literally yell excuse before anyone acknowledged her and they gave her a nasty look. Not worth the trouble to go.
Atmosphere: 1
Food: 3
Service: 1
Shernell
They are always professional at this particular McDonald's. My food is always hot and the service is fast and friendly. I would definitely recommend this particular McDonald's to everyone!
Atmosphere: 5
Food: 5
Service: 5
Dishawn Freeman
Worse McDonald’s on this side of town!
Atmosphere: 1
Food: 1
Service: 1
phillisa woolfolk
I had big Mac meal the fries were warm the big Mac was horrible but looked good hi C was delicious I went for grinch meal was sold out glad it was saved a few bucks will not be back
Atmosphere: 3
Food: 1
Service: 3
Taj Diallo
11:45–11:49 PM I waited in the drive-thru for several minutes while attempting to get a response from the call box, but no one answered. All of the lights were on — including the drive-thru signage — so I was concerned something might be wrong with the staff.
When I pulled up to the window, two employees looked directly at me without saying a single word. A third individual approached and gave me a noticeably hostile stare. I’m unsure if the team was attempting to shut the store down early, but this occurred before closing time.
Overall, the customer service was disappointing. McDonald’s employees should uphold better professionalism and communication.
No answer at the drive-thru 30 minutes after they've opened
Atmosphere: 1
Food: 1
Service: 1
Elijah H.
Doesn't operate at store times posted.
Atmosphere: 1
Food: 1
Service: 1
Alicia Cunningham
worst McDonald's I went there last night I got the food it was look normal when I got home to eat it I ate it and 2 hours later my stomach was hurting so bad
Food: 1
Service: 4
D. B.
This place is lousy and the worker's are very unsanitary. You can't get any coke products from this place because it will taste like crap.
Atmosphere: 1
Food: 1
Service: 1
Letonya Ross
I purchased a filofish to discover the not only is the sandwhich smaller but McDonald's cuts the cheese in half. You're not paying for a full slice of cheese. I would say false advertising because clearly there's a full slice if cheese on the filo-fish photo. 649t8
Workers are rude store manager is rude everyone is unprofessional people are wearing headphones it’s a mess
Atmosphere: 1
Food: 1
Service: 1
I had occasion to pick up food for my child on my way home this evening. He asked for a Grinch happy meal, so I proceeded to this MacDonald's location and pulled into the drive thru.
The parking lot was clean and well lit, and there was no line to place my order.
I was inform d by Quan that unfortunately there were no more Grinch meals available, so I asked my child what they would like in its place. I apologized to Quan for my holding up the order process. He was pleasant and gentile in response assuring me that I could take my time and order when ready. After a few moments my child texted me their revised order and I let Kwan know I was ready. He took my order without asking me to repeat a single item. Once I was finished he repeated it back to me, confirmed that the screen was correct, and gave me my total.
I pulled around to pay and was greeted warmly by the smiling face of Aaniah who confirmed my order and total and took my payment. She then asked if I cared for my receipt and thanked me before telling me to pull to the next window.
Sekyah was waiting there with my drink and straw, which she handed to after verifying my order. In a few moments she handed me my food with a smile and thanked me.
This was hands down the best fast food experience I had in months. The consistency of the service I received gave me the impression that this store has quality management who care for their employees and give them the training and tools to succeed. I couldn't be more enthusiastic in my recommendation to patronize this location.
Atmosphere: 5
Food: 5
Service: 5
Friendly drive thru staff on Christmas Eve. Fast, fresh food. One of the best experiences in a long time. Thank you!!
Nice and clean place.
Atmosphere: 5
Food: 5
Service: 5
absolutely horrible terrible service ignored me multiple times
Atmosphere: 1
Food: 1
Service: 1
Staff couldn’t care less about customers. They all were talking to each other ignoring the customer counter. A women wanting to get a drink had to literally yell excuse before anyone acknowledged her and they gave her a nasty look. Not worth the trouble to go.
Atmosphere: 1
Food: 3
Service: 1
They are always professional at this particular McDonald's. My food is always hot and the service is fast and friendly. I would definitely recommend this particular McDonald's to everyone!
Atmosphere: 5
Food: 5
Service: 5
Worse McDonald’s on this side of town!
Atmosphere: 1
Food: 1
Service: 1
I had big Mac meal the fries were warm the big Mac was horrible but looked good hi C was delicious I went for grinch meal was sold out glad it was saved a few bucks will not be back
Atmosphere: 3
Food: 1
Service: 3
11:45–11:49 PM
I waited in the drive-thru for several minutes while attempting to get a response from the call box, but no one answered. All of the lights were on — including the drive-thru signage — so I was concerned something might be wrong with the staff.
When I pulled up to the window, two employees looked directly at me without saying a single word. A third individual approached and gave me a noticeably hostile stare. I’m unsure if the team was attempting to shut the store down early, but this occurred before closing time.
Overall, the customer service was disappointing. McDonald’s employees should uphold better professionalism and communication.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
No answer at the drive-thru 30 minutes after they've opened
Atmosphere: 1
Food: 1
Service: 1
Doesn't operate at store times posted.
Atmosphere: 1
Food: 1
Service: 1
worst McDonald's I went there last night I got the food it was look normal when I got home to eat it I ate it and 2 hours later my stomach was hurting so bad
Food: 1
Service: 4
This place is lousy and the worker's are very unsanitary. You can't get any coke products from this place because it will taste like crap.
Atmosphere: 1
Food: 1
Service: 1
I purchased a filofish to discover the not only is the sandwhich smaller but McDonald's cuts the cheese in half. You're not paying for a full slice of cheese. I would say false advertising because clearly there's a full slice if cheese on the filo-fish photo. 649t8
Atmosphere: 3
Food: 3
Service: 3
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